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Service Notice: EOS C70

Thank you for using Canon products.

This notice is to inform our customers of the details of the issue described below along with Canon’s support actions. Because we value the trust our customers have placed in us, we are dedicated to continuously delivering industry-leading service and support. We offer our sincerest apologies to any customer who may be inconvenienced as a result of this issue.

The Issue

With some C70 units the top handle may be loose because the mounting screw cannot be fully screwed into the camera. Review the images below for more details.

Product
EOS C70


Support

Potentially affected handles will be inspected and repaired free of charge. If you own one of the potentially affected handles please contact our Customer Support Center.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the US or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS C70. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com

Support options and hours of operation: www.usa.canon.com/support

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