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Service Notice: IVY REC Outdoor Camera: Plans to release new firmware update to help improve performance.

The new firmware incorporates the following enhancements:

  • Reduces motion blur under certain shooting conditions.
  • Improves auto white balance performance.

The new firmware update will be available mid November 2019.

Note: The camera’s firmware must be updated through the Canon Mini Cam app.


If you have not already done so, please register the  IVY REC Outdoor Camera. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region. .

Thank You,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
TDD: 1-855-270-3277
Support options and hours of operation: www.usa.canon.com/support

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