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Service Notice: NFC function with the Canon PRINT Inkjet / SELPHY App Version 2.7.0 or Later for Android Will Be Discontinued for Select Models.

Series
Model
PIXMA MG7500 Series PIXMA MG7520
PIXMA MG7700 Series PIXMA MG7720
PIXMA TS8000 Series PIXMA TS8020
PIXMA TS9000 Series PIXMA TS9020

Details

The “Canon PRINT Inkjet / SELPHY” app version 2.7.0 or later for Android will not support the NFC function with select PIXMA models. All other functions, such as printing and scanning, continue to be available. When printing or scanning with version 2.7.0 without a wireless router, first set the printer to “Wireless Direct” and then follow the messages displayed on the ”Canon PRINT inkjet/SELPHY” app.

The “Canon PRINT Inkjet / SELPHY app” version 2.7.0 for Android is scheduled to be released on Thursday, July 30, 2020.

Please note that after the “Canon PRINT Inkjet/SELPHY” app for Android is updated to Ver. 2.7.0, it will not be possible to install a previous version of the app.


Support

Canon takes pride in the quality and performance of its products, and we offer our sincerest apologies to any customers that may be inconvenienced.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your printer. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support

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