⚠A COVID-19 Update from the Canon Service Team
We are continuing to thoroughly follow the developments and directives associated with COVID-19 (coronavirus).
Learn more about the service measures we have in place.
SERVICE & REPAIR
You can count on Canon's award-winning service and repair department to keep your gear in peak operating condition. Our expert factory-trained technicians provide regular maintenance and repairs.
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REPAIRS AND SERVICE FAQS
What benefits are included with Enterprise CPS?
Enterprise CPS is customized to provide service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS benefits include priority telephone support and repair processing, repair discounts, and on-site equipment maintenance. Standard program options are available and the program can also be customized to meet the specific and unique needs of your organization.
To learn more about the Enterprise CPS program, please call 1-855-440-1598 or email email@example.com
How do I qualify for Corporate Service Training?
The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.
For further information please email firstname.lastname@example.org
What is CarePAK?
CarePAK PLUS is a cost-effective and easy-to-use additional coverage plan. It provides up to four years*** of service and support for your Camera, Binoculars, Camcorder, Printer or Projector.
*** Select products available with 4 year coverage option. See Terms and Conditions for details.
Canon CarePAK MAXIFY and CarePAK MAXIFY Priority Extended Service Plans are cost-effective coverage plans to ensure your business is not interrupted in the unlikely event there is an issue with your product.
Protect your Canon product against unforeseen repair costs and excessive downtime, and enjoy peace of mind for years to come with your CarePAK PRO.
To purchase a CarePAK PRO for your PIXMA Pro printer, click here.
Canon CarePAK PRO AV Extended Service Plan (CarePAK PRO AV) offers options for one year or two years additional coverage for up to five full years of service and support from the date the Canon REALiS Pro AV install projector is purchased.*
*Exclusions may apply
For more information call 1-800-OK-CANON
The eCarePAK Extended Service Plan has been created to save you costs associated with post-purchase maintenance, maximize uptime throughout the life of your product, and make you feel confident in your imageCLASS, imageFORMULA, imagePROGRAF (including imagePROGRAF PRO-1000), and FAXPHONE for years to come.
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