Details - [Windows] imageCLASS MF8380Cdw Firmware Update (V11.01)
ID: 0400058801_EN_3
Resolved an issue that, in rare cases, prevents recovery from energy saver mode when the energy saver key is pressed while in energy saver mode. You will be asked to enter the product serial number before downloading the firmware. The serial number is the sequence of 8 alphanumeric characters printed on a label on the back of the device.

How to Download and Install
The firmware and instruction files have been compressed.
The following instructions show you how to download the compressed files and decompress them.

1. To download files, click [I Agree-Begin Download] icon, then input printer serial number, select [Save], and specify the directory where you want to save the file. Click [Save] to start the file download. 
2. Downloaded files are saved in the specified folder in a self-extracting format (.exe format).
3. Double-click the files to decompress them. A new folder will be created in the same folder.
4. Open the decompressed PDF file. Follow this PDF instruction to start the firmware update.
Driver/Software Details
File Name
File Version
File Size
8.33 MB
File Languages
Post Date
This firmware includes the following corrections and improvements:
1. Resolved an issue that, in rare cases, prevents recovery from energy saver mode when the energy saver key is pressed while in energy saver mode.
2. Resolved an issue that, in rare cases, causes a delay of several minutes before output when using a USB connection to print.
3. The following changes have been made for service call errors.
- Receiving of faxes will no longer start during a service call error.
- Manual forwarding of received documents is now possible during a service call error.
- Registering of destinations in the address book is now possible during a service call error.
Correction for the error that abnormal image occurs upon FAX receiving JBIG image from some competitor's device.
Correction for the error that no access point is displayed in the access point list of the operation panel if access point could not be detected automatically with Wifi.
Correction for the error that wireless LAN access is sometimes unavailable.
Correction for the error that the FAX broadcasting terminates after sending to about 20 destinations when the FAX broadcasting is performed to more than 50 destinations from PC FAX.
[Specification change]
Specification change is made to the number of FAX received jobs from 10 to 30.
Correction for the following spelling mistake: 
"System Settings" >
"Store/Print when Fowarding" to "Print when Forwarding"
*Please note the following restrictions when using this software.
 - When updating the firmware, be sure to wait until all operations (copy function, etc.) are complete before beginning the update operation. When the Processing/Data indicator on the operation panel is on or blinking, the device is processing operations. After the operation finishes, wait for the Processing/Data indicator to turn off.
 - If the Error indicator is on or blinking, refer to the e-Manual and resolve the issue, and then perform the update operation after making sure that the Error indicator is off.
 - If the update operation is performed while the device is processing other operations, or while images are stored in memory, those other operations will be canceled and the images stored in memory will be lost.
 - If signals/data (print jobs, etc.) are sent to the device from another computer or application while the firmware update is in progress, a critical error may occur.
 - Do not turn off the device power, or disconnect any USB or LAN cables while the firmware update is in progress.
 - If your computer enters sleep mode, the firmware update may not be performed properly.

*To prevent errors:
 - To prevent problems resulting from operations performed on other computers during the firmware update, performing the update using a USB connection is recommended.
 - If using the fax functions, disconnect the telephone line from the main unit.
 - Configure your computer settings so that it will not enter sleep mode before performing the firmware update.
 - If the device is connected via USB cable, disconnect the LAN cable.
 - If using a USB connection, do not connect the device through a USB hub as doing so may result in connection errors.
 - If the device is connected via LAN cable, disconnect the USB cable.
 - Do not print, etc. while the firmware is being updated.
 - If a critical error occurs (the device will not start after turning on the power, etc.), repairs will be required.
 - For devices with fax functionality, it is recommended that you print out the Address Book information (one-touch, coded dialing, and group dialing) before updating, due to the possibility of power outages or other unforeseen accidents during the update operation.
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