Details - [Mac] imageCLASS MF4890dw/MF4880dw/MF4770n Firmware Update Tool (V15.04)
ID: 0400082601_EN_2
This fix adds support for Canon Mobile Scanning for Business. You will be asked to enter the product serial number before downloading the firmware. The serial number usually found rear side of the printer.

How to Download and Install
The firmware and instruction files have been compressed.
The following instructions show you how to download the compressed files and decompress them.

1. To download files, click the file link, click [I Agree-Begin Download] , and then input printer serial number to start the file download. 
2. Files are saved on your computer desktop.
3. Double-click the file to mount the Disk Image. 
4. Double-click the mounted Disk Image. 
5. Double-click the Installer file in the folder. Installation starts automatically.
6. Open the decompressed PDF file. Follow this PDF instruction to start the firmware update.
Driver/Software Details
File Name
File Version
File Size
36.48 MB
File Languages
Post Date
This firmware includes the following corrections and improvements:
1. Added support for Canon Mobile Scanning for Business.

1.The following problems have been resolved for imageCLASS MF4890dw/MF4880dw/MF4770n.
(1)A problem that causes user data, such as address book data, to be erased and the menu keys to stop functioning when the power is turned on while the product's internal battery is depleted.
(2)A problem that causes 64MB to be displayed for Memory Capacity of User Data List.
(3)A problem that, in rare cases, results in faxes being unable to be received.
(4)A problem that, in rare cases, results in the device being stuck in a copy operation when copying using the ADF.
*Please note the following restrictions when using this software.
- When updating the firmware, be sure to wait until all operations (copy function, etc.) are complete before beginning the update operation. When the Processing/Data indicator on the operation panel is on or blinking, the device is processing operations. After the operation finishes, wait for the Processing/Data indicator to turn off.
- If the Error indicator is on or blinking, refer to the e-Manual and resolve the issue, and then perform the update operation after making sure that the Error indicator is off.
- If the update operation is performed while the device is processing other operations, or while images are stored in memory, those other operations will be canceled and the images stored in memory will be lost.
- If signals/data (print jobs, etc.) are sent to the device from another computer or application while the firmware update is in progress, a critical error may occur.
- Do not turn off the device power, or disconnect any USB or LAN cables while the firmware update is in progress.
- If your computer enters sleep mode, the firmware update may not be performed properly.

*To prevent errors:
- To prevent problems resulting from operations performed on other computers during the firmware update, performing the update using a USB connection is recommended.
- If using the fax functions, disconnect the telephone line from the main unit.
- Configure your computer settings so that it will not enter sleep mode before performing the firmware update.
- If the device is connected via USB cable, disconnect the LAN cable.
- If using a USB connection, do not connect the device through a USB hub as doing so may result in connection errors.
- If the device is connected via LAN cable, disconnect the USB cable.
- Do not print, etc. while the firmware is being updated.
- For devices with wireless LAN support, update over wireless LAN is possible. However, depending on wireless signal conditions, the update may not be able to complete. If this occurs, update the firmware using a USB or LAN connection.
- If a critical error occurs (the device will not start after turning on the power, etc.), repairs will be required.
- For devices with fax functionality, it is recommended that you print out the Address Book information (one-touch, coded dialing, and group dialing) before updating, due to the possibility of power outages or other unforeseen accidents during the update operation.
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