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CR-N500

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CR-N500_SWATCH
As low as $5,399.00
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  • 1" 4K UHD CMOS Sensor with Dual Pixel Autofocus
  • High Quality 4K 30p and Full HD 60p Video Output
  • 15x Optical Zoom Lens with Optical Image Stabilization
  • Built-in ND Filter
  • Renowned Canon Color Science with Support for Wide DR and Canon Log 3
  • 3G-SDI, HDMI, and IP Video Out
  • Genlock, Dual XLR and 3.5mm Audio input
  • Auto Tracking Lite Built-in
  • Built-in NDI|HX and SRT (supports adaptive bitrate) support 
  • FreeD (with multiple destination support) support for AR/VR system
  • Supports PoE+, variety of serial/IP control protocol support include Canon XC Protocol, Standard Control for Easy Integration into any Production Environment
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Overview

Canon's CR-N500 PTZ camera produces outstanding image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.

The CR-N500 produces incredible 4K and HD image quality with the combination of a 1" CMOS sensor and DIGIC DV 6 image processor, along with a 15x optical zoom (20x digital) with one of the widest in class 73-degree angle-of-view. These core components provide the image-processing power and speed that enables 4K UHD video acquisition, image stabilization and precise Dual Pixel CMOS AF. On-air pan and tilt movement is possible thanks to the smooth and responsive pan and tilt mechanism equipped with the CR-N500.

The CR-N500 camera supports multiple professional interfaces, including single cable PoE+ connectivity, which allows you to use NDI®|HX2 to stream audio and video, control (IP), tally, and power over a single cable. The camera supports other protocols, such as SRT, RTSP/RTP, as well as RTMP/RTMPS, to stream to social sites such as Facebook Live and YouTube. Even better, the CR-N500 can be controlled remotely by IP, Serial, IR or wirelessly via Wi-fi. The camera supports multiple control standards, including Canon's XC protocol as well as Standard Protocol (serial and IP) for easy connectivity to a wide range of 3rd party hardware controllers.

front of the CR-N500

Features

High Quality 4K 30P and Full HD 60P Video Output

CMOS Sensor

1.0 Type CMOS Sensor

The CR-N500 features a Canon 1.0-inch 4K UHD CMOS image sensor capable of 4K UHD video capture at 30p and up to 60fps in Full HD, making the CR-N500 PTZ camera great for the remote and unobtrusive capture of professional productions.

Digic DV 6

DIGIC DV 6 Image Processor

The CR-N500 PTZ camera incorporates Canon's DIGIC DV 6 Image Processor, which is essential in providing high image quality, advanced performance and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition and precise Dual Pixel CMOS AF.

Hybrid Autofocus

Dual Pixel CMOS AF

Dual Pixel CMOS AF is Canon’s breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.

The CR-N500’s 1.0-inch sensor allows for larger photosites compared to smaller-sized sensors found in other PTZ cameras, resulting in stunning images with less noise in low-light situations. The larger sensor also exhibits a shallow depth of field at large apertures, producing a beautiful bokeh and blurred backgrounds in images, while Canon’s DAF tracks and keeps subjects in sharp focus. The CR-N500’s DIGIC DV 6 imaging engine drives the high sensitivity and low noise performance of the camera yielding amazing imagery in a variety of shooting conditions.

Minimum subject illumination at 1.5 lux*.

*When camera set to: (3840 × 2160 : shutter speed 1/30 sec., Frame Rate 29.97P, Gain 33.0 dB).

 

Dual Pixel Focus Guide

Utilizing information from Dual Pixel CMOS AF, Dual Pixel Focus Guide helps achieve precise focus by displaying focus assist information on the screen. It employs a truly an innovative user interface that helps enable the user to see if they are focused in front of or behind the subject through visual observation, and allows quick and accurate manual focus to be achieved. This helps simplify the focusing process when shooting in 4K UHD, which requires strict focus accuracy.

Face Detection & Tracking

The CR-N500 has multiple focus modes that aid the operator when confirming focus. When set to on, the Face Detection & Tracking can track the face of a subject when they are within a frame. Furthermore, there are two Face Detection options (Face Priority & Face Only). Face Priority will track a face within the scene, when a face is no longer within the scene, the camera will continue to focus within the predefined focus area. In the same way, the Face Only function will track the detected face within the scene, if the face is no longer within the scene, the camera will maintain its focus position without tracking for new objects. If more than one face is detected within a scene, the operator can toggle between detected faces. Both modes are useful when following a subject allowing the operator to focus on composition while the camera handles focus.

Canon 4K UHD Lens

The CR-N500 features a 15x optical zoom lens and exhibits a wide viewing angle of 73 degrees (horizontal). At the wide end, the 25.5 mm* lens is capable of capturing extensive scenes in tight shooting spaces such as indoor events for cinematic wide shots. The camera utilizes aspheric lens elements to achieve 4K image quality while minimizing various aberrations over the entire zoom range.

Easily change the look of the image capture by utilizing a neutral-density filter. The CR-N500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16 and 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.

Furthermore, the lens structure of the CR-N500 enables real-time responsiveness in a three-dimensional space, supporting optical image stabilization, which helps keep the image capture stable by minimizing vibration.

*35 mm camera equivalent

close up of CR-N500 lens

Over Sampling HD Processing

The full HD recording (over sampling HD processing) takes full advantage of the image information acquired by Canon’s 4K sensor to generate beautiful high-definition full HD video. This helps content creators produce stunningly detailed FHD video when utilizing the CR-N500.

Woman playing electric guitar

Smooth & Responsive Pan and Tilt Performance

The CR-N500 is equipped with the PT (Pan, Tilt) drive mechanism that can change the speed from fast to slow in incremental steps. This allows the operator to set the speeds to desired preference to allow for smooth PT movement. The CR-N500 exhibits a variable Pan and Tilt speed of .1° - 100°/second.

3Q of the CR-N500 tilted

Virtually Seamless Integration into Canon Imaging Workflow

Canon Log 3 Supported

Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800%/13-STOP equivalent) while retaining the characteristics of the dark area and the proximity of 18% grey.

Log shooting is particularly effective for constantly shifting shooting sites such as unscripted productions and documentaries or sites with rapidly changing lighting conditions.

Canon Log 3 is a gamma considering a simple grading by tightening the dark area to arrange the gradation, which retains the ease of use of Canon Log making the noise less visible.

Shooting in log allows the CR-N500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.

Wide DR Gamma Supported

The CR-N500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represent the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.

Six Image Quality Modes

The CR-N500 is equipped with the acclaimed image quality modes for high-end video production. There are six preset image modes to choose from, each preset contains specific gamma, color space and color matrix parameters. Apart from the preset image quality mode, adjusting and combining the gamma, color space and color matrix make it possible to adjust to the intended image look.

Variety of Image Quality Adjustment Functions

The CR-N500 features the Image Quality Adjustment function (Custom Picture) which is acclaimed for high-end video production. The Image Quality Adjustment function equipped with the CR-N500 is similar to Canon’s XF705 and Cinema EOS System, which allows users to adjust the picture settings to adapt to the shooting conditions or add effects according to the intention of direction. This function makes it possible for content creators to match the image capture of other cameras in a production - resulting in a match of image output.

Easy Integration Into IP Streaming

IP System

In addition to SDI and HDMI connections, the CR-N500 is equipped with an RJ-45 interface purposed for IP communication, which supports high-resolution videos for distribution. The CR-N500 supports multiple protocols that can be utilized for video, audio and control. The RC-IP1000 and RC-IP100 controllers utilize the XC protocol to control the CR-N500. The CR-N500 can also be combined with third-party equipment for control purposes.* This IP system can contribute to an efficient and labor-saving camera operations for the field of video production, broadcasting and more.

*Connection with all devices is not guaranteed

IP Multi-Stream Support

The CR-N500 can simultaneously distribute video to multiple protocols via IP. Simultaneous distribution is also known as multi-stream, and the CR-N500 can distribute a total of three video streams simultaneously. Furthermore, if the HDMI/SDI video output is 30 fps or less, the CR-N500 can distribute two video streams, 4K H.264 and 360P H.264, at the same time. Such IP multi-streams contribute to parallel workflows where the same video is used simultaneously in remote environments.

RTMP Streaming Protocol Supported

The CR-N500 is capable of streaming video and audio using RTMP (Real-Time Messaging Protocol). Even high quality/large capacity video/audio files such as broadcast programs are played at the same time as distribution without waiting for the completion of download. For example, by using a live streaming service, the viewer's direct access to the distribution URL set on the camera will stream the "current video" captured by the camera. With the RTMP streaming distribution, multiple viewers can watch the program at the same time even in a remote environment.

NDI®|HX Live Video Production Support Protocol

The CR-N500 supports multiple professional interfaces, including single-cable PoE+ connectivity, which allows you to use the NDI® (Network Device Interface)|HX protocol to stream audio and video, control (IP), tally, and power over a single cable. NDI®|HX is great for IP productions, including live events, college sports, and broadcast.

Standard Protocol

The CR-N500 supports the Standard Protocol to remotely control the camera via IP. When connecting a Standard Protocol compatible controller to the camera over IP or serial (RS-422) the camera can be operated remotely and shooting settings can be adjusted through the controller.

The Standard Protocol is widely used in video production, broadcasting and many other markets. The CR-N500 supports the standard protocol that is regarded as an industry standard and is suitable for operation within existing workflows.

Support for Canon XC Protocol

The XC Protocol is an IP protocol that controls Canon video production equipment. With XC Protocol, the CR-N500 can be remotely controlled supporting a wide range of applications, which includes sports, music, live events, lecture recording, corporate video production, and more.

XC protocol logo

Various Interfaces Supported for Multiple Environments

HDMI, 3G-SDI and IP

The CR-N500 is equipped with three output interfaces. The IP output and HDMI output are suitable when capturing UHD 4K at 30P or full HD resolutions at 59.94P. The SDI output is capable of full HD resolution and is suitable for usage when requiring high image quality video at 59.94P.

Back view of the CR-N500

2 Channel XLR Audio

The CR-N500 offers a variety of ways to record high-quality audio through two XLR terminals, and internal stereo mini-jack mic terminal.

Standard Serial RS-422

The CR-N500 is equipped with a serial terminal RS-422 which can be utilized to connect third party supported controllers that support the standard protocol communication.

Webcam Driver

Turn the CR-N500 into a super webcam with Canon's Webcam Driver. The Webcam Driver is a virtual USB driver that allows the CR-N500 to be used as a powerful webcam over a network. The software has many advantages such as, automatic camera detection, up to 4K 30P video output, embedded audio (AAC-LC), supports up to 5 cameras and is free of charge. Furthermore, the PTZ camera is not restricted to the short distance of USB cable, which allows for more flexibility in installation. Whether you are connecting to a video conference system, lecture capture or other platform, take advantage of Canon's CR-N500 with Webcam Driver for the ultimate PTZ webcam experience.

Genlock

The CR-N500 is equipped with Genlock to allow for sync with other systems in multi-camera environments.

One Person Operation

Control Multiple Cameras

The CR-N500 can be controlled by IP, infrared, USB and Wi-Fi. Canon’s hardware controllers, the RC-IP1000 and RC-IP100 are capable of controlling up to 200 (RC-IP1000) or 100 (RC-IP100) cameras – this allows the operator to control multiple cameras in a larger production. The CR-N500 is a perfect fit for many applications in broadcast, education, House of Worship, events & staging and more.

Canon RC-IP1000 controller

Thumbnail Display for Presets and Recorded Trace Movement

To make the cameras easier for operators and directors to instantly be able to see which shot they want to call up next, thumbnail images can be added for camera presets and for recorded trace movement in both the camera’s user interface and in the Remote Camera Control Application (RCCA)*.

 

*requires latest firmware version, available 11/28/23

Thumbnail Display

Other Features

All New Design

The CR-N500 impresses with its distinctive style. A solid exterior color and shape that looks like it was cut out from a cone, and the size that gives a sense of strength, yet stable and compact. This PTZ camera maintains design harmony with other Canon professional imaging products such as the established Canon 4K camera systems and lenses. The CR-N500 is available in two different colors, Satin Black and Titanium White.

Black and White CR-N300 models

Equipped with Tally Lamps

The CR-N500 is equipped with tally lamps that indicate the status of the camera. The tally lamps are located on the front and rear of the lens section, and illuminate red when the camera is shooting. Providing clear visual indications for staff and performers to know which camera is shooting live.

Wireless Remote Controls Supported

In addition to the IP interface, the CR-N500 can also connect by Wi-Fi. This allows the operator to access the camera's Settings Page from a wireless tablet device that is equipped with a supported HTTP browser. When using multiple cameras at the same time the user can set and operate the other cameras in the same way by inserting the assigned IP address of the camera in the web browser of the tablet or other device. In addition, the CR-N500 is equipped with an infrared remote controller, which is also used to controller the camera wirelessly.

Easy-to-use Settings Page and Discovery Tools

The Camera Search Tool is utilized to find Canon PTZ's on a network, which helps installers and integrators with setup and configuration. The Search Tool is available for Mac or Windows systems. Furthermore, the CR-N500 supports the web application "Settings Page". The Settings Page allows the user to configure the settings of camera operation, which is accessible by web browser. Video quality adjustments such as exposure and white balance that are usually performed by the camera operator on site can now be adjusted and set while watching the video from their desk through the Settings Page. Both Camera Search Tool and Settings Page enhances the ease of use by remote control.

Remote Camera Control Application

The Remote Camera Control Application can be utilized to control the CR-N500. The Remote Camera Control Application is an application for centralized control of multiple cameras. It is possible to operate up to nine cameras and display videos at the same time - achieving a "multi-camera operation".

At a video production or broadcasting site, an operator can select a camera from the videos displayed on the "Connected Camera List", within the application and operate it from the "Camera Control Area" in the control panel of the software. The software is included and can be installed immediately without having to prepare a hardware controller in advance making it easy to use for the operator while creating an effective one-person operation.

remote camera control screen

Backed by a Three-Year Warranty

The CR-N500 offers peace of mind being backed by Canon’s 3-year warranty which guarantees each unit will be free of defects in workmanship and materials for up to 3 years from the date of original purchase.

Add-On Applications

The Add-On Application System will enable the installation of paid applications directly onto the camera. These applications can then be run without the need for a computer, simplifying operations and set-up. 

The Auto Tracking Application enables the camera to automatically track the speaker or other specified persons during commercial presentations, lectures and other events. Because visual analysis is performed in-camera, the system achieves excellent tracking capability. In addition to framing a person in the shot, the camera, aided by its high-performance pan/tilt mechanism and the automatic tracking application, can smoothly capture movements of people with satisfying quality for video production.

The Auto Loop Application empowers the camera to automatically repeat pan/tilt/zoom (PTZ) staging movements ordinarily performed by camera operators during the broadcast of events, as well as in the production of TV commercials and movies. What’s more, “fade mode” adjusts the acceleration and deceleration of the camera motions as the motions begin and end, enabling the automated camera system to mimic professional camerawork.

Auto Tracking Lite

The camera comes with a free version of the Auto Tracking Application, called Auto Tracking Lite. This free version provides smooth and precise auto tracking experience with a basic auto tracking configuration. For those users who require more advanced tracking customization, upgrading to the paid version of the auto tracking software is quick and easy.

Auto Tracking Lite

Technical Specifications

Camera

Video Output Format

Interface

Other

Informational Documents

File Name

Cinema EOS Live Setup Guide ver 1.1

Date

11.11.22

File Size

12.6 MB

File Name

CR-N500 Datasheet

Date

05.04.23

File Size

5.2 MB

File Name

Canon 4K PTZ Camera Brochure 2024

Date

09.16.24

File Size

1.6 MB

Videos

About the Camera and Case Studies

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Untitle Video

New free firmware updates for Canon PTZ cameras and controllers bring a host of features, including Auto Tracking Lite! In this video, Canon Sr. Specialist Paul McAniff will walk you through the bevy of updates to the acclaimed line of PTZ cameras, including the CR-N100, CR-N300, CR-N500, and CR-N700, as well as the outdoor CR-X300 and the RC-IP1000 controller.

Untitle Video

Learn how BC Live Productions utilized Canon CR-N300 and CR-N500 PTZ cameras with RC-IP100 Controllers to capture a uniquely challenging College Humor episode of "Game Changer", which put contestants in an escape room. Having Canon color science in a pan-tilt-zoom body enabled BC Live to seamlessly transition from shots on stage with EOS C300 Mark II cameras to those captured remotely in tight spaces of the escape room with PTZ cameras.

Untitle Video

Canon’s CR-N500 4K UHD PTZ camera produces exceptional image quality and is equipped with powerful features and functions to be utilized in many industries including House of Worship, Education, Broadcast, Corporate, Events and more.

Untitle Video

Canon’s new family for professional remotely-controlled 4K-UHD PTZ cameras is designed to meet the diverse needs of both indoor and outdoor venues for television broadcasters, sports stadiums, educational institutions, business streaming, houses of worship, and more.

Untitle Video

See why Churchfront went from thinking PTZ cameras weren’t an option for their HOW to how they now feel they’re the ideal solution for their video needs, from set up to production.

Untitle Video

For The Salvation Army in Hollywood, being able to live-stream their Sunday services became important for the local community during the pandemic. Equipped with six Canon CR-N500 PTZ Cameras and the RC-IP100 Controller, they were able to bring their online services and content to the next level.

Untitle Video

See how Charleston Southern University uses Canon CR-N500 PTZ Cameras to provide a unique perspective for broadcasting basketball.

Untitle Video

BC Live Productions is a production company and rental house that specializes in multi-camera broadcast and live-streaming for brands and content creators. Learn how Canon Professional Products including the CR-N500 PTZ camera, Cinema EOS cameras and lenses, XF705 Camcorders, and the RC-IP100 Controller enable their workflows for live events.

Untitle Video

Designed for integration into a wide range of applications, Canon's line of 4K UHD PTZ cameras capitalizes on Canon’s digital imaging and operational expertise from both professional camcorders and network cameras.

Untitle Video

Canon’s Michael Bravin sits down with the founders of Laugh Lounge to discuss how Canon PTZ cameras helped them to stream live stand-up comedy shows to a remote audience.

Camera Tech Tips 

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Untitle Video

Hear what some of our customers have to say about the many ways in which the service and support provided by Canon has validated their purchasing decision.

Untitle Video

Learn how to set up a Canon CR-N500 and CR-N300 PTZ directly when you take it out of the box.

Untitle Video

Learn how to set up a workflow that involves connecting and controlling a CR-N300 PTZ and a CR-N500 PTZ camera to a Canon RC-IP100 controller, and control them with video feeds going to an external switcher.

Product Disclaimer

Warning

This is a class A product. In a domestic environment this product may cause radio inference in which case the user may be required to take adequate measures.