Firmware Notice: CR-N500: Firmware Version 1.3.0

Firmware Version 1.3.0 incorporates the following enhancements:
1. Adds support [Add-On Applications System] that extends camera functions by installing paid applications.
*When the application is ready for release, we will inform you on our website.
2. Adds support for NDI 5.
*NDI: An open standard for connecting video equipment over a network.
3. Adds record button for camera settings
4. Adds the ability to allow passwordless login for the image quality page.
5. Adds speed setting when registering presets.
6. Adds support for simplified Chinese UI.
7. Improves PTZ usability in settings pages. (Adds drag to move feature)
8. Video output from SDI/HDMI is possible by default when no LAN cable is inserted.
9. Adds angle for shutter mode (adjusting with open angle).
10. Adds function for fine-tuning the WB color correction value (CC).
11. Adds support for licenses activation tool.
*When the application is ready for release, we will inform you on our website.

Update the firmware from the camera's Settings Page.
For details, refer to the camera's User Manual.

<Firmware file>
- crn500-v130.bin

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.txt) and the license conditions are available in the OpenSource Folder which is inside the LICENSE folder.

Caution:
Do not turn off the power to the camera while performing Update Firmware.
Turning off the camera at this stage may result in disabling its ability to boot correctly.

Environment:
Windows 10 64bit, Windows 11
macOS 13

Preparations for a firmware update:
1. Download the file to any folder.
2. Extract files from a compressed file (ZIP file).
3. For further instructions, refer to Readme in the decompressed folder.


Support

Download Firmware Version 1.3.0 for the CR-N500.

If you have not already done so, please register the Canon Products. By registering, we will be able to notify you via email about future announcements.

This information is only for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-866-251-3752

Support options and hours of operation: www.usa.canon.com/support

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