CarePAK PLUS logo

We know accidents happen.

You're always covered with CarePAK PLUS from Canon

Purchase a Plan

Enter model name or keyword to find a plan

Buy a plan within 90 days of purchasing  your Canon product (requires receipt as a proof of purchase)

Activate your plan

Purchased from Canon Direct before October 9th, 2018?

Already purchased a Service Plan for your product?

Activate your plan today

Arrange a repair*

*Plan must be activated.

CarePAK PLUS offers protection from accidental damage such as drops, spills, power surges, and more including normal wear and tear, beyond the standard warranty period. With a CarePAK PLUS, a damaged product will be repaired to good working condition or replaced with an equivalent product.

 

CarePAK PLUS Program Benefits*
*Included with a valid CarePAK plan and active Canon Account.
See Terms and Conditions below for complete details.

 

dark icon dark icon
Protection from Accidental Damage Protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events.
dark icon dark icon
Image Recovery With Image Recovery, we can help retrieve your lost or corrupted images or videos, so you won't lose your precious memories. Included with Cameras, Camcorders, and Printers with a memory card slot only.
dark icon dark icon
Coverage from Normal Wear and Tear No more worries! Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.
dark icon dark icon
Free Two-Way Shipping Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.
dark icon dark icon
Service & Support Directly from Canon With hassle free service and support direct from Canon, you will never deal with a 3rd party. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.
dark icon dark icon
$0 Deductible No Deductible for any repair or replacement, ever.
dark icon dark icon
Camera Maintenance with Sensor Cleanings Canon Maintenance Service, designed to help keep your gear in optimal working condition, is included for EOS Cameras and EF/RF Lenses one time per year for each year of your coverage period.
dark icon dark icon
Always Genuine Canon Products If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always!
dark icon dark icon
Transferable CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.
dark icon dark icon
5 Business Day Service No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Subject to availability of parts or replacement product.
dark icon dark icon
Complimentary Customer Support Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.
service employees

SERVICE DIRECT FROM CANON

  • Genuine Canon Factory Service
  • Rapid Repair Processing
  • 100% US-Based Tech Support, Never Outsourced
  • Genuine Canon Parts

Have any additional questions?

Below you'll find some helpful information about the CarePAK PLUS service plan. Please contact us at any time via email at carepakplus@cits.canon.com or by calling 1-833-CAREPAK (1-833-227-3725) if you have any additional questions.

 

CarePAK PLUS FAQs | Learn more >

Terms & Conditions | Learn more >

Image Recovery Terms and Conditions | Learn more >

 

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more