Canon Support for EOS M100 | Canon U.S.A., Inc.

EOS M100


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The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.

The Software Developer Kit is provided free of charge and can be found at DeveloperCommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

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PRODUCT INFO

Type
Digital single-lens non-reflex AF/AE camera
Recording Media
SD/SDHC/SDXC memory card
* UHS-I compatible
Compatible Lenses
Canon EF-M, EF* and EF-S* lenses
*Canon EF and EF-S lenses require Mount Adapter EF-EOS M.
Lens Mount
Canon EF-M mount
Type
CMOS sensor (supporting Dual Pixel CMOS AF)
Pixels
Approx. 24.2 megapixels
Total Pixels
Approx. 25.8 megapixels
Aspect Ratio
3:2 (Horizontal:Vertical)
Dust Deletion Feature
  1. Self Cleaning Sensor Unit
    • Removes dust adhering to the low-pass filter.
    • Self-cleaning can be done automatically when the power is turned on or off (taking about 2 sec. as indicated on the screen) or manually (taking about 9 sec. as indicated on the screen).
    • After manually activated cleaning, the camera will automatically restart (Power OFF to ON).
    • When you use Multi Shot Noise Reduction, "Clean now" cannot be selected.
  2. Dust Delete Data acquisition and appending
    • The coordinates of the dust adhering to the low-pass filter are detected by a test shot and appended to subsequent images.
    • The dust coordinate data appended to the image is used by the provided software to automatically erase the dust spots.
  3. Manual cleaning (by hand)
File Format
Design rule for Camera File system 2.0, Exif 2.3 compliant
Data Type
JPEG, RAW (14-bit, Canon original)
RAW+JPEG simultaneous recording possible
Recording Pixels
Large: Approx. 24.00 Megapixels
Medium: Approx. 10.60 Megapixels
Small 1: Approx. 5.90 Megapixels
Small 2: Approx. 3.80 Megapixels
RAW: Approx. 24.00 Megapixels

3:2 Aspect Ratio
Large: 6000 x 4000
Medium: 3984 x 2656
Small 1: 2976 x 1984
Small 2: 2400 x 1600
RAW: 6000 x 4000

4:3 Aspect Ratio
Large: 5328 x 4000
Medium: 3552 x 2664
Small 1: 2656 x 1992
Small 2: 2112 x 1600
RAW: 5328 x 4000

16:9 Aspect Ratio
Large: 6000 x 3368
Medium: 3984 x 2240
Small 1: 2976 x 1680
Small 2: 2400 x 1344
RAW: 6000 x 3368

1:1 Aspect Ratio
Large: 4000 x 4000
Medium: 2656 x 2656
Small 1: 1984 x 1984
Small 2: 1600 x 1600
RAW: 4000 x 4000
  • The recording pixels number is rounded to the whole number nearest to 10,000 or 1,000.
Folder Setting
Monthly/Daily
File Numbering
Continuous, Auto Reset
Picture Style
  • Auto
  • Standard
  • Portrait
  • Landscape
  • Fine Detail
  • Neutral
  • Faithful
  • Monochrome
  • Smooth Skin
  • Self Portrait
  • User Defined 1-3
Settings
  • Auto
  • Daylight
  • Shade
  • Cloudy
  • Tungsten light
  • White fluorescent light
  • Flash
  • Color temperature
  • Custom (Custom WB)
Noise Reduction
Applicable to:
  • Long exposure shots (at exposure of 1 sec. and above and at bulb exposure)
  • High ISO speed shots (at any ISO speed)
Automatic Image Brightness Correction
Auto Lighting Optimizer
Highlight Tone Priority
Provided
Lens Aberration Correction
  • Peripheral illumination correction
  • Chromatic aberration correction
  • Diffraction correction
Creative Assist
  • Background (BlurredSharp)
  • Brightness (DarkLight)
  • Contrast (LowHigh)
  • Saturation (NeutralVivid)
  • Color Tone 1 (BlueAmber)
  • Color Tone 2 (MagentaGreen)
  • Monochrome
Type
Dual Pixel CMOS AF (1-point AF, Face+Tracking priority AF, Smooth Zone AF)
AF Points
Up to 49 points (Maximum)
AF Working Range
EV -1-18 (at room temperature, ISO 100, when using EF-M 22mm f/2 STM)
AF Assist Beam
Built-in LED lamp
Metering Modes
Real-time metering using the image sensor
Evaluative metering
Partial metering
Spot metering
Center-weighted Average
Brightness Metering Range
Stills: EV 1-20 (at room temperature 73°F/23°C, ISO 100)
Video: EV 2-20 (at room temperature 73°F/23°C, ISO 100)
Exposure Control
  1. Program AE
  2. Shutter-priority AE
  3. Aperture-priority AE
  4. Manual exposure
ISO Speed Range
Stills: ISO 100-25600 (in 1/3-stop increments)
Video: ISO 100-6400; H: 12800
Exposure Compensation
Manual: ±3 stops in 1/3-stop increments
AE Lock
Manual, Auto
Type
Electronically controlled focal-plane shutter
Shutter Speeds
1/4000 to 30 sec., bulb
X-sync at 1/200 sec.
Built-in Flash
Manual pop-up flash
Guide No. approx. 16.4 ft./5m (at ISO 100)
Supports angle of view equivalent to focal length of approx. 15mm (35mm film equivalent: approx. 24mm)
Recharging time (when battery is fully charged): approx. 5.0 sec.
Flash Metering System
E-TTL II metering
FE Lock
Provided
Flash Exposure Compensation
±2 stops in 1/3-stop increments
FE Lock
Provided
Drive Modes
Single shooting, Continuous shooting
Continuous Shooting Speed
  1. One-Shot AF (with EF-M 15-45mm f/3.5-6.3 IS STM): Max. approx. 6.1 fps
  2. Servo AF (with EF-M 15-45mm f/3.5-6.3 IS STM): Max. approx. 4.0 fps
    • Continuous shooting speed may become slower due to the following factors: Tv value/Av value/Subject conditions/Brightness/Lens type/Shooting with flash/Battery level.
Self-timer Mode
Off, 2-second self-timer, 10-second self-timer, Custom timer
Aspect Ratio Settings
3:2, 4:3, 16:9, 1:1
Focus Mode
AF, MF, AF+MF (Manual focus after One-Shot AF)
Max. in MF: Approx. 5x / Approx. 10x
MF peaking provided
Continuous AF
Provided
Touch Shutter
Provided
Grid Display
Two Types
Depth of Field Preview
Provided
Recording System
MP4
File Format
Video: MPEG-4 AVC / H.264
  • Variable (averaged) bit rate
Audio: MPEG-4 AAC-LC (stereo)
Recording Size and Frame Rate
1920 x 1080 (Full HD): 59.94 fps / 29.97 fps / 23.98 fps
1280 x 720 (HD): 59.94 fps
640 x 480 (SD): 29.97 fps
Metering Mode
Evaluative metering
Exposure Compensation
±3 stops in 1/3-stop increments
ISO Speed (Recommended Exposure Index)
ISO 1006400; H: 12800
Miniature Effect Movie
Provided
Still Image Shooting
Provided
Grid Display
Two types
Sound Recording
Built-in stereo microphone, recording level adjustable, wind filter provided, attenuator provided
Type
TFT color, liquid-crystal monitor
Monitor Size
3.0-inch type
Dots
Approx. 1.04 million dots
Brightness Control
5 levels
Angle Adjustment
Tilt type: Up to approx. 180° upward
Interface Languages
29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Romanian, Ukrainian, Turkish, Arabic, Thai, Simplified Chinese, Traditional Chinese, Korean, Malay, Vietnamese, Indonesian, Hindi, Japanese)
Hints and Tips
Displayable
Image Display Format
  1. Single-image display
  2. 1 shot + information display
    • Simple information
    • Detailed information
      • Histogram
      • Lens information
      • Picture Style
      • Noise reduction
      • Correction data
  3. Index display
    • 6-image
    • 12-image
    • 42-image
    • 110-image
  4. Image rotate
Zoom Magnification
Approx. 2.0x to 10.0x
Image Browsing Methods
  • Single image
  • Jump 10 images
  • Jump 100 images
  • Image search
    • Rating
    • Date
    • People
    • Still images
    • Movies
    • Digest movies
  • Scroll display
Image Rotate
Provided
Rating
Provided
Video Playback
Provided (with built-in speaker)
Rating
Provided
Sideshow
  • All images
  • Slideshow of images after selection from the search list
Creative Filters
  • Grainy B/W
  • Soft focus
  • Fish-eye effect
  • Art bold effect
  • Water painting effect
  • Toy camera effect
  • Miniature effect
Resize
Provided
Red-eye Correction
Provided
Compatible Printers
PictBridge
Printable Images
  • JPEG
  • RAW (prints JPEG images used for display, which are taken on the same model)
  • MP4
  • MOV
Registration of Custom Functions
Shutter button, Movie button
Copyright Info
Provided
Digital Terminal
Mini-B (Hi-Speed USB compliant)
HDMI OUT Terminal
Type D
HDMI output while recording (shooting screen without sound) provided
Standards Compliance
IEEE 802.11b/g/n
Transmission Method
DS-SS modulation (IEEE 802.11b), OFDM modulation (IEEE 802.11g/n)
Transmission Frequency (Central Frequency)
Frequency: 24122462 MHz
Channels: 111 ch
Transfer Images Between Cameras
  • Transferring one image
  • Transferring selected images
  • Transferring resized images
Connection to Smartphones
  • Viewing, controlling, receiving images using a smartphone or a tablet
  • Remote, control of the camera using a smartphone or a tablet
Print from Wi-Fi® Printers
Images to be printed can be sent to a printer supporting Wi-Fi®
Send Images to a Web Service
Images in the camera or links to images can be sent to registered Web services
View Images Using a Media Player
Images can be reviewed using a DLNA-compatible media player
Battery
Battery Pack LP-E12
Battery Life
Number of Still Image Shots
CIPA compliant, Room Temperature 73°F/23°C: Approx. 295 shots
Eco Mode On: Approx. 410 shots

Movie Recording Time
CIPA compliant, Room Temperature 73°F/23°C: Approx. 80 min.
Continuous Shooting*: Approx. 125 min.

* Total shooting time when shooting is performed under the following conditions: using default AUTO Mode, without using zooming and other operations, when max. recording time per movie is reached and recording stops/resumes automatically.
Dimensions (W x H x D)
Approx. 4.3 x 2.6 x 1.4 in. (108.2 x 67.1 x 35.1mm)
  • CIPA compliant.
Weight
Approx. 10.7 oz. / 302g (Including battery pack and memory card)
Approx. 9.4 oz. / 266g (Body only)
Working Temperature Range
32-104°F / 0-40°C
Working Humidity Range
85% or less

EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only


The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
     
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
     
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.

 

It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

Online Repair

Title Regarding the security advisory for Canon digital cameras related to PTP (Picture Transfer Protocol) communication functions and firmware update functions.
Advisory Type
Date 09.11.19
Title Firmware Notice: EOS M100 Firmware Version 1.0.1
Advisory Type
Date 02.12.20
Title Firmware Notice: EOS M100: Firmware Version 1.1.0
Advisory Type
Date 10.18.20

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