Canon Support for EOS R50 Content Creator Kit | Canon U.S.A., Inc.
EOS R50 Content Creator Kit
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.
The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.
1. Compatibility list available on Canon Developer Community website
SETUP & TROUBLESHOOTING
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PRODUCT INFO
Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
Type | Digital interchangeable lens, mirrorless camera |
Image Processor | DIGIC X |
Recording Media | (One) SD card slot
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Compatible Lenses | Canon RF lens group (including RF-S lenses) When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses) |
Lens Mount | Canon RF mount |
Type | APS-C CMOS sensor (compatible with Dual Pixel CMOS AF) |
Effective pixels | Approx. 24.2 megapixels |
Screen Size | Approx. 36.0 x 24.0 mm |
Pixel Unit | Approx. 3.72 µm square |
Total Pixels | Approx. 25.5 megapixels |
Aspect Ratio | 3:2 (Horizontal:Vertical) |
Color Filter System | RGB primary color filters |
Low Pass Filter | Installed in front of the image sensor, non-detachable |
Dust Deletion Feature | Self Cleaning Sensor Unit not provided. Manual cleaning (by hand) not supported.
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Recording Format | Compliant to Design rule for Camera File system 2.0 and Exif 2.31*. *Supports time offset information |
Image Format | JPEG (.JPG), HEIF (.HIF), RAW, C-RAW (.CR3) Movies: ALL-I (Time-lapse video only), IPB (Light) |
File Size | Please click here for full specifications. |
Maximum Burst | Please click here for full specifications. |
File Numbering | The following file numbers can be set:
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RAW + JPEG / HEIF Simultaneous Recording | Simultaneous recording of any combination of RAW/C-RAW and JPEG/HEIF image-recording quality is supported. |
Color Space | Selectable between sRGB and Adobe RGB |
Picture Style |
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Settings |
*2: With an EX / EL-series Speedlite having the color temperature information transmission feature, the color temperature setting changes to match the color temperature when the flash is fired. Set to approx. 6000 K if the flash unit does not have the color tem-perature communication feature. |
Auto White Balance | Option between ambience priority and white priority settings, using SET button |
White Balance Shift | Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels •Shifted from the color temperatue of the current WB mode. •Blue/amber and magenta/green shift can be set at the same time. WB Bracketing available, up to ±3 levels Blue/amber or magenta/green, via Quick Control Dial |
Type | OLED color electronic viewfinder; 0.39-inch, approx. 2.36 million dots |
Coverage | Approx. 100% (at JPEG Large image quality, 3:2 aspect ratio, approx. 22 mm eyepoint) |
Magnification / Angle of View | Approx. 0.96× / Approx. 28.0° (3:2 aspect ratio, with 50mm lens at infinity,1 m1) |
Eye Point | Approx. 22 mm (at 1 m1 from eyepiece lens end) |
Dioptric Adjustment Range | Approx. 3.0 to +1.0 m1 (dpt) |
Viewfinder Information |
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Focus Method | Dual Pixel CMOS AF |
Number of AF zones available for Automatic Selection | AF area: Horizontal: Approx. 100% x Vertical: Approx. 100% (100% x 100% AF coverage in Face Detect + Tracking AF; coverage can vary, depending upon lens being used) Stills: Max. 651 zones (31 x 21) Movies: Max. 527 zones (31 x17) |
Selectable Positions for AF Point | AF area: Horizontal: Approx. 90% x Vertical: Approx. 100% Stills: Max. 4503 positions (79 x 57) Movies: Max 3713 positions (79 x 47) |
Focusing brightness range (still photo shooting) | EV -4.0 to 20 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, and ISO 100) * Except RF lenses with a Defocus Smoothing (DS) coating. |
Focusing brightness range (movie recording) | EV -3.5 to 20 (with an f/1.2 lens,* center AF point, One-Shot AF at room temperature, ISO 100, and 29.97 / 25.00
fps.)*
Except RF lenses with a Defocus Smoothing (DS) coating. |
Available AF Areas |
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Available Subject Detection |
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Eye Detection | Auto:
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Metering Modes | Real-time metering from CMOS image sensor (384 [24x16] metering zones)
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Metering Range | Still Photo Shooting: EV -2 to 20 Movie Recording: EV 0 to 20 |
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Exposure Modes | Still Photo Shooting:
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ISO Speed Range |
Expanded ISO speeds cannot be set in HDR mode or for HDR shooting (HDR PQ). ISO Auto setting range for still photo shooting: Not suppored ISO Auto setting range for still photo shooting: Not suppored Please click here for full specifications. |
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Exposure Compensation |
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AE Lock |
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Type | Electronically controlled focal-plane shutter. Rolling shutter, using the image sensor. (1) Electronic first curtain (2) Electronic shutter * When set to [Electronic], the camera makes no mechanical shutter sound. (An electronic shutter sound can be configured in [Beep] and [Volume: Shutter volume]). Note that the camera may make sounds other than the shutter release sound, such as sounds for aperture adjustment or the lens focus drive, or beeps. Moreover, using long exposure noise reduction with shutter speeds of 1 sec. or longer involves a mechanical second-curtain shutter, which produces a mechanical sound. * Bands of light may be displayed and captured images may be affected by light and dark banding when shooting under fluorescent lighting or other flickering light sources with the camera set to [Anti-flicker shoot.: Disable]. |
Shutter Speeds | Electronic 1st-curtain shutter: 1/4000th sec - 30 seconds, in 1/3-step increments Electronic shutter: 1/8000th sec - 30 seconds, in 1/3-step increments |
X-sync Speed | Elec. 1st-curtain: 1/250 sec. |
Shutter Release | Soft-touch electromagnetic release |
Self Timer | 10-sec. delay, 2-sec. delay, Continuous |
Still Photo IS | In-body IS not provided. Still Photo IS not suppored. |
Accessory Shoe | Canon Multi-function accessory shoe •Optional Canon AD-E1 adapter required for conventional shoe-mount flashes and accessories |
E-TTL balance | Ambience priority, standard, flash priority |
Flash Exposure Compensation | ±3 (in 1/3-stop increments) |
Continuous flash control | E-TTL each shot / E-TTL 1st shot |
Drive Modes and Continuous Shooting Speed | Please click here for full specifications. |
HDR Shooting (HDR PQ) | Disable / Enable * Can be used in conjunction with Auto Lighting Optimizer. |
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Still Photo HDR PQ |
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Movie HDR PQ |
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Continuous HDR Shooting (still images) | 1 shot only / Every shot |
File Format | Please click here for full specifications. |
Estimated Recording time, Movie Bit Rate and File Size | Please click here for full specifications. |
Estimated Recording Time, Continued. | Please click here for full specifications. |
Card Performance Requirements | Please click here for full specifications. |
Video AF | Dual Pixel CMOS AF; Movie Servo AF available in AF Menu |
Exposure Compensation | ±3 stops (in 1/3-stop increments) |
Time Code | Yes (Count up, Start time setting, Movie recording count, Movie play count, HDMI time code on/off, HDMI rec. command on/off, Drop frame enable/disable) |
Movie Pre-recording (On/Off) | Not supported |
Time-lapse Movie Setting | Please click here for full specifications. |
Time-lapse Playback Frame Rate | 29.97 (set to NTSC); 25.00fps (set to PAL) |
Type | TFT color, liquid-crystal monitor |
Monitor Size | 3.0-inch (screen aspect ratio of 3:2) 2.95 in./7.5cm diagonal (2.44 in./6.2cm width, 1.65 in./4.2cm height) |
Dots | Approx. 1.62 million dots |
Coverage | Approx. 100% vertically/horizontally |
Brightness Control | Manually adjustable to one of seven brightness levels |
Touch-screen Operation | Supported for AF Point selection; Touch AF; Touch Shutter; Menu selection; Quick Control Menu; Magnified View; Volume Touch Sounds: 0 (silent) to 5 |
Coating | Anti-smudge coating not provided. Anti-reflection coating not provided. |
Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
Display Format | Please click here for full specifications. |
Highlight Alert | Not supported |
Histogram | Brightness and RGB |
Function | The Quick Control screen can be accessed by pressing the Quick Control button during shooting, recording, or playback. |
Quick Control Screen | Users can customize setting items shown on the Quick Control screen.
* Customizable from the [Customize Quick Controls] menu item or by pressing and holding the button with the Quick Control screen displayed. |
Protection |
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Erase | Except protected images
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Compatible Printers | Images can be sent via Wi-Fi to a PictBridge-compatible (wireless LAN) printer and printed. |
DPOF | Compliant to DPOF Version 1.1 |
Supporting Standards | Equivalent to IEEE 802.11b/g/n Standards |
Transmission Method | DS-SS modulation (IEEE 802.11b) OFDM modulation (IEEE 802.11g/n) |
Transition Frequency (Central Frequency) | 2.4 GHz band Frequency: 2412 to 2462 MHz Channels: 1 to 11 channels 5.0 GHz band Not supported |
Connection Method | (1) Camera access point mode (2) Infrastructure mode |
Security | Please click here for full specifications. |
Communication with a Smartphone |
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Remote Operation Using EOS Utility | The camera can be controlled via Wi-Fi® or USB, with Canon EOS Utility software installed in a compatible Mac or Windows computer. |
Print from Wi-Fi® Printers | Supported. |
Send Images to a Web Service | image.canon: Video files (MP4) and JPEG, HEIF, RAW or C-RAW still images can be uploaded to image.canon servers. From image.canon, images can be sent to specific social media and 3rd-party cloud image services. |
Standards Compliance | Bluetooth Specification Version 4.2 compliant (Bluetooth Low Energy technology) |
Transmission Method | GFSK modulation |
Bluetooth Pairing | Smartphone up to 10 devices; BR-E1 remote controller 1 unit |
Available Functions | Dial direction during Tv/Av; Control ring rotation direction; Customize buttons; Customize dials |
Customize Buttons | Functions can be assigned to the following camera controls.
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Customizable Dials | Customize control ring supported. |
My Menu Registration | Please click here for full specifications. |
USB Video Class (UVC) | Available * The camera is accessible to software (such as Zoom, MS Teams, Skype, etc.) on a computer once connected via USB. |
USB Terminal | Equivalent to Hi-Speed USB (USB 2.0)
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HDMI Out Terminal | HDMI micro OUT terminal Type D * Resolution switches automatically * HDMI CEC not supported * Images not displayed unless [For NTSC] or [For PAL] is set correctly for the TV video system |
Clean HDMI Output | Provided |
Microphone terminal | 3.5mm diameter stereo mini jack |
Headphone terminal | Compatible with 3.5mm diameter stereo mini-plug |
Battery | Canon LP-E17 battery pack
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Optional Battery Grip | Not supported |
Battery Check | Automatic battery check with 4-level display when the power switch is turned ON. |
Start-up Time | Approx. 0.4 sec.
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Dimensions (W x H x D) | Approx. 4.58 x 3.37 x 2.71 in. / 116.3 x 85.5 x 68.8mm Based on CIPA standards. |
Weight | Please click here for full specifications. |
Working Temperature Range | 32-104°F / 0-+40°C |
Focal Length | 18-45mm |
Maximum and Minimum Aperture | f/4.5 - f/32 |
Lens Mount Type | RF Mount |
Compatible Cameras | Canon EOS R-series, APS-C and full-frame (automatic APS-C sensor cropping if used on full-frame EOS R-series cameras) |
Minimum Focusing Distance | 0.20 m (at 18 mm) |
Maximum Magnification | 0.16x (at 45 mm) |
Field of View, at Minimum Focus Distance | Approx. 153 × 102 mm (at 18 mm) to approx. 137 × 92 mm (at 45 mm) |
Angle of View (Diagonal) | Approx. 74° 20 - 33° 40 |
Lens Construction | 7 elements in 7 groups |
Special Elements | (Two) Aspherical elements |
Lens Coating | Canon SSC (Super Spectra Coating) |
Filter Size Diameter | ø49 mm |
Aperture Blades | 7 |
Image Stabilization | 4 stops correction with In-lens Optical Image Stabilization (6 stops correction with EOS R5 in-body coordinated Image stabilization) |
Focusing Drive System | Canon STM (Leadscrew type STM) |
Full-time Manual Focusing | Yes (Supports both ONE SHOT AF and SERVO AF with compatible EOS R-series cameras) |
Dual Pixel CMOS AF Coverage (Horizontal x Vertical) | EOS R Approx. 80% x 80% EOS R5 Approx. 80% x 80% EOS R7/R10 Approx. 100% x 100% |
Control Ring | Dual-function Manual focus ring / Control Ring (selected using camera menu) |
Manual Focus Ring | Electronic ring system Full-time Manual focus possible No physical limit to ring rotational angle |
AF/MF Switch | None focus mode selected in camera menu |
MF/Control Ring Switch | None must be selected in camera menu |
Distance Scale | None Distance scale available in EVF or Live View LCD screen of compatible EOS R-series cameras |
Distance Limiter Switch | None |
Dust / Weather Resistant Construction | None |
Maximum Outer Diameter x Length | Approx. ø2.7 in. x 1.7 in. (ø68.9mm x 44.3mm) |
Weight | Approx. 4.6 oz. / 0.3 lb. / 130g |
Lens hood | Canon EW-53 Bayonet-mount, petal-shaped hood Optional accessory, sold separately |
Lens Cap | (Front) Canon E-49 (center pinch-type) (Bundled) |
Dust Cap | Canon Lens Dust Cap RF (Bundled) |
Lens Case | Canon Lens Case LP814 Optional accessory, sold separately |
Extension Tubes | None (No Canon RF mount extension tubes) |
Close-up Lenses 250D / 500D | None (No ø49mm size available) |
Canon RF Extender 1.4x/2x | Not compatible |
Canon Gelatin Filter Holder III/IV | Not compatible |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.