Canon Support for Refurbished RF24mm F1.8 MACRO IS STM | Canon U.S.A., Inc.

Refurbished RF24mm F1.8 MACRO IS STM

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Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) and the Camera Control API (CCAPI) are available on select Canon cameras1 and enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote control and communication functionality of the camera. The EDSDK supports USB communication on Windows, Macintosh, and Linux operating systems, while the CCAPI uses Wi-Fi (Ethernet on select cameras) and can be used with almost any OS.

The EDSDK and CCAPI (along with other SDKs and APIs) are provided free of charge and more information can be found at https://www.usa.canon.com/support/sdk.

1. Compatibility list available on Canon Developer Community website

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Focal Length 24mm
Maximum and Minimum Aperture f/1.8 - F22
Lens Mount Type RF Mount
Compatible Cameras Canon EOS R-series, full-frame and APS-C
Minimum Focusing Distance 0.14m (5.5in)
Maximum Magnification 0.5x (half life size)
Field of View Approx. 72mm x 48mm (2.8 x 1.8")
Angle of View (Diagonal) Approx. 84° 00'
Lens Construction 11 elements in 9 groups
Special Elements (One) UD Lens, (One) Aspherical Lenses
Lens Coating Canon SSC (Super Spectra Coating)
Filter Size Diameter ø52mm
Aperture Blades 9
Image Stabilization 5.5 stops correction with In-lens Optical Image Stabilization (6.5 stops correction with EOS R3/R5 in-body coordinated Image stabilization)
Focusing Drive System Canon STM (Leadscrew type STM)
Full-time Manual Focusing Yes
(Supports both ONE SHOT AF and SERVO AF with compatible EOS R-series cameras)
Dual Pixel CMOS AF Coverage (Horizontal x Vertical) EOS R/RP - Approx. 100% x 88%
EOS R5/R6 - Approx. 100% x 90%
EOS R5/R6 with Face+Tracking Priority AF: Approx. 100% x 100%)
EOS R3 - Approx. 100% x 100%

Control Ring Programmable Control Ring (selected using camera menu) 54 clicks per revolution. Clicking mechanism can be removed by Canon service department, for a fee.
Manual Focus Ring Yes
AF/MF Switch Yes (On lens barrel)
MF/Control Ring Switch None - separate MF and Control Rings on lens
Distance Scale Yes
Available in EVF or Live View LCD screen of compatible EOS R-series cameras
Distance Limiter Switch None
Dust / Weather Resistant Construction None
Maximum Outer Diameter x Length Approx. ø2.9 in. x 2.5 in. (ø74.4mm x 63.1mm)
Weight Approx. 9.5 oz. / 0.6 lb. / 270g
Lens hood Canon EW-65B
Bayonet-mount, petal-shaped hood
Optional accessory, sold separately
Lens Cap (Front) Canon E-52II (Bundled)
Dust Cap (Rear) Canon Lens Dust Cap RF (Bundled)
Lens Case Canon Lens Case LP1016
Optional accessory, sold separately
Extension Tubes None (No Canon RF mount extension tubes)
Close-up Lenses 250D / 500D Compatible (ø52mm size)
Canon RF Extender 1.4x/2x Not compatible

 

EOS System Lens Limited Warranty
 

The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States and Canon Canada Inc., in Canada (herein referred to collectively as "Canon") with respect to the Canon Binoculars and Photographic Lens Products packaged with this Limited Warranty and identified by model number on this limited warranty card (each a "Product")when purchased and used in the United States or Canada.

This Limited Warranty is only effective upon presentation of this warranty card and proof of purchase

A Product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective Product returned to Canon, or its authorized service providers, and proven to be defective upon inspection, will be repaired with new or comparable rebuilt parts or exchanged for a refurbished Product, as determined by Canon or the authorized service provider n their sole discretion. Replaced parts and exchanged Products will become the property of Canon.

When returning a Product for warranty service, the shipping charges must be prepaid and the Product should be shipped in its original container, or an equivalent, properly packed to withstand the hazards of shipment and be fully insured. A copy of the warranty card and proof of purchase should be enclosed, as well as a description of the problem (including film samples, where appropriate). Repairs will be made and the Product will be returned, shipped at NO CHARGE, within the country of repair.

This warranty only covers defective materials or workmanship encountered in normal use and service of a Product and does not apply in the following cases:

(a) Loss of or damage due to abuse causing deterioration, mishandling, accident or failure to follow operating instructions.
(b) If a Product is defective as a result of leaking batteries or liquid damage.
(c) Defective materials or workmanship where the defect is due to a Product having been serviced or modified by other than Canon or a Canon authorized service provider.
(d) Malfunction resulting from the use of accessories, attachments, product supplies, parts or devices (including, without limitation, batteries, film, flash attachments and other accessories) with this Canon photographic equipment that do not conform to Canon specifications.
(e) Damage resulting during shipment. (Claim must be presented and examined by the shipper.)
(f) Damage or service resulting from modifications or alterations to a Product in any way (including any alteration or removal of its serial number or identification marks).

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO A PRODUCT SHALL BIND CANON (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF FILM) CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, A PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon U.S.A., Inc., One Canon Park, Melville, NY 11747
Canon Canada Inc., 8000 Mississauga Road, Brampton, Ontario, L6Y 5Z7

  Canon Sales and Service Center
  Canon USA
One Canon Park,
Melville, NY 11747,USA
Tel: (1)-800-828-4040  
                Canon Canada Inc,
8000 Mississauga Road
Brampton, Ontario, L6Y 5Z7, Canada
(1)-800-652-2666

 

Online Repair

 

What is the Control Ring's Clicking Sound Modification Service?

The click action of the control ring allows the user to have a sense of how much it is being turned. In some cases, the sound of the control ring operation may be recorded during video shooting.

Canon’s control ring’s modification service offers RF lenses and Control Ring Mount Adapter EF-EOS R owners the opportunity to remove/reattach control ring's clicking sound.

Pricing

Model Price*
RF Lens product $79.99
Control Ring Mount Adapter EF-EOS R $59.99

*Tax and freight fee are NOT included
*All pricing is subject to change

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone:1-800-OK-CANON (toll free)
1-800-652-2666

For additional support options: usa.canon.com/support

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