Request to be Contacted by an Enterprise Canon Professional Services Expert

To better service your Enterprise needs, our team requests that you provide the below information about your business and your equipment. We will evaluate any special business requirements and your typical or anticipated annual number of repairs and/or maintenance required to provide a recommendation.

Enterprise CPS provides service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS includes standard benefits such as priority telephone support , repair processing, and repair discounts, as well as special benefits such as on-site equipment maintenance.

* Required Field

 
A Dedicated Canon Specialist will provide Total Care Account Management and service coordination for an elevated level of support.
 
Designed to teach you how to maintain and repair your Canon equipment.
 
Canon trained experts will adjust your display monitor(s)for color accuracy, consistency, and picture quality.

Membership Level

Enterprise D

Enterprise C

Enterprise B

Enterprise A

Enterprise Unlimited

Repair Discount (Camera, Video and Cinema)

Enterprise D: 30% Parts and Labor

Enterprise C: 30% Parts and Labor

Enterprise B: 30% Parts and Labor

Enterprise A: 30% Parts and Labor

Enterprise Unlimited: 20% Parts and Labor (20% Parts Only for Broadcast)

Repair Service Turnaround Time (Camera and Video)

Enterprise D: 3 Business Days

Enterprise C: 3 Business Days

Enterprise B: 3 Business Days

Enterprise A: 3 Business Days

Enterprise Unlimited: 3 Business Days

Annual Repair Limit w/Discount*

Enterprise D: 25

Enterprise C: 50

Enterprise B: 100

Enterprise A: 200

Enterprise Unlimited: Unlimited (Includes CMS)

Annual Canon Maintenance Service (CMS) for DSLR/Mirrorless & EF/RF Lens*

Enterprise D: 10

Enterprise C: 10

Enterprise B: 15

Enterprise A: 15

Enterprise Unlimited: Included as Repair Discount

Service Facility Shipments (Camera, Video and Cinema)

Enterprise D: Free Return Shipping

Enterprise C: Free Return Shipping

Enterprise B: Free Return Shipping

Enterprise A: Free Return Shipping

Enterprise Unlimited: Free Return Shipping

Annual On-Site Cleaning & Maintenance Visit Days (Camera, Video and Cinema)

Enterprise D: 0

Enterprise C: 0

Enterprise B: 1

Enterprise A: 2

Enterprise Unlimited: 10% Discount

Optional / Additional On-Site Days During Annual Maintenance Visit (Camera, Video and Cinema)

Enterprise D: Quoted On Request

Enterprise C: Quoted On Request

Enterprise B: Quoted On Request

Enterprise A: Quoted On Request

Enterprise Unlimited: Quoted On Request

Repair Coverage Loan Equipment

Enterprise D: Yes (after Service Turnaround)

Enterprise C: Yes (after Service Turnaround)

Enterprise B: Yes (after Service Turnaround)

Enterprise A: Yes (after Service Turnaround)

Enterprise Unlimited: Yes (after Service Turnaround)

Priority Phone Support Exclusive Member Hotline

Enterprise D: Yes
1-855-207-3277

Enterprise C: Yes
1-855-207-3277

Enterprise B: Yes
1-855-207-3277

Enterprise A: Yes
1-855-207-3277

Enterprise Unlimited: Yes
1-855-207-3277

One Year Membership Fee

Enterprise D: $500

Enterprise C: $1,000

Enterprise B: $3,000

Enterprise A: $5,000

Enterprise Unlimited: $10,000

Two Year Membership Fee (5% Multi-Year Discount)

Enterprise D: $950

Enterprise C: $1,900

Enterprise B: $5,700

Enterprise A: $9,500

Enterprise Unlimited: $19,000

Three Year Membership Fee (10% Multi-Year Discount)

Enterprise D: $1,350

Enterprise C: $2,700

Enterprise B: $8,100

Enterprise A: $13,500

Enterprise Unlimited: $27,000

Two & Three Year Memberships Service Facility Shipments (Camera, Video and Cinema)

Enterprise D: Free Shipping Both Ways

Enterprise C: Free Shipping Both Ways

Enterprise B: Free Shipping Both Ways

Enterprise A: Free Shipping Both Ways

Enterprise Unlimited: Free Return Shipping

Professional Solutions Support (PSS) Cost of PSS is 40% of the cost of Enterprise CPS membership

Enterprise D: Optional Add-On Benefit

Enterprise C: Optional Add-On Benefit

Enterprise B: Optional Add-On Benefit

Enterprise A: Optional Add-On Benefit

Enterprise Unlimited: Optional Add-On Benefit

* Repair Service Turnaround Time and Shipping Benefits apply only to products within Annual Repair and CMS Limits   

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