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OUR FOCUS IS YOU
A Variety of Membership Packages to Fit Your Needs
Our packages include exclusive member benefits to make your life easier.
Canon Professional Services (CPS) provides support for the emerging to full time imaging professionals. CPS members can receive expedited and discounted equipment repairs, equipment loans, event support, dedicated phone and email support and more!
Qualifications
To determine what level of CPS best suits your needs, equipment is assigned a point value on the Qualified Products List. Points are accrued as they are entered on your CPS account to qualify for Silver, Gold or Platinum.
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|
SILVERFree, 10 points to qualify
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GOLD$100/year, 20 points to qualify
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PLATINUM$300/year, 50 points to qualify
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CINEMA$1,000/year, must own a Cinema product to qualify |
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Membership Welcome Kit |
CPS ID Card |
Gold Member Gift
|
Platinum Member Gift |
Cinema Member Gift |
|
Exclusive Member Hotline |
✓ |
✓ |
✓ |
✓ |
|
Repair Discount |
X |
20% up to 10 Products |
30% up to 15 Products |
30% up to 20 Products |
|
Equipment Evaluation Loans |
X |
Upon Availability |
Priority |
Priority |
|
Repair Coverage Loan |
X |
After Service Turnaround |
After Repair Received |
After Repair Received |
|
Expedited Service |
3-5 Business Days |
3 Business Days |
2 Business Days |
2 Business Days** |
|
Event Support |
✓ |
✓ |
✓ |
✓ |
|
Canon Maintenance Service (CMS) (for DSLR/Mirrorless & EF/RF Lens) |
X |
5 Products |
10 Products |
10 Products |
|
Service Facility Shipments |
N/A |
Free Return Shipping |
Free Shipping Both Ways* |
Free Shipping Both Ways* |
*Membership benefits are subject to Canon Professional Services Terms and Conditions.
**Products eligible for 2 Business Day Turnaround Time include: EOS DSLR/Mirrorless, EF/RF Lenses, Pro Camcorders, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded.)
Looking for a membership for your business?
DISCOVER WHICH MEMBERSHIP IS RIGHT FOR YOU.
Test Out The Right Products For You
Equipment Evaluation Loans provide access to the latest professional Canon equipment for evaluation prior to making a purchase. Members are able to evaluate a variety of products for a period of 10 days depending on their membership type.
Enjoy Premium Repair & Maintenance Service
We know that when your equipment is down, so is your business, and lengthy repairs can cost previous time and money! As a member, you can expect expedited repairs, repair coverage loans and discounts backed by Canon's reputation as an industry leader in service and support.
EXPLORE THE RIGHT MEMBERSHIP FOR YOU
A complimentary level of support dveloped for the emerging imaging professional.
A membership designed to support the needs of full-time imaging professionals.
An exclusive program designed to support the demands of cinema industry professionals.
Already a member? Sign In
FAQS
Please click here for complete Silver Membership Terms and Conditions.
Please click here for complete Gold Membership Terms and Conditions.
Please click here for complete Platinum Membership Terms and Conditions.
Please click here for complete Cinema Membership Terms and Conditions.
Membership is available only to those individuals (self-employed or employed by a professional imaging business), who play a direct role in the creation of moving or still images for third parties on a full-time basis and are legal residents of the 50 United States or the District of Columbia.
CPS Introductory Membership Welcome Kits are generally shipped within 7-10 business days from the date an approved membership application has been fully processed by Canon U.S.A. If you do not receive a Welcome Kit within that time frame, contact cpsmember@cits.canon.com or call CPS at 1-888-CPS-4540.
CPS has assigned a point value to the ownership of eligible Canon-brand equipment which is used to help determine a professional’s desired or appropriate membership level. Please refer to the “Qualified Products List” links on the “About CPS” page for more information.
If your total points have reduced, it is because one or more of your Qualified Products have reached its/their end of supported service life, as determined by Canon U.S.A., Inc. in its sole discretion. Once Canon deems a Qualified Product to have reached its end of supported service life, that product will cease to be a Qualified Product, and will no longer appear in your list of Qualified Products, thus reducing your points balance.
Login to your My Canon Account & click the Canon Professional Services tab to view your account. An “Upgrade” link will appear in the black box at the top of your account page if you are eligible. Click to proceed with the online transaction, or call (877) CPS-8122 to speak with an agent.
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