A Variety of Membership Packages to Fit Your Needs

Our packages include exclusive member benefits to make your life easier.

Canon Professional Services (CPS) provides support for the emerging to full time imaging professionals. CPS members can receive expedited and discounted equipment repairs, equipment loans,  event support, dedicated phone and email support and more!​

Qualifications​

To determine what level of CPS best suits your needs, equipment is assigned a point value on the Qualified Products List.​ Points are accrued as they are entered on your CPS account to qualify for Silver, Gold or Platinum.​

SILVER
Free, 10 points to qualify
 
GOLD
$100/year, 20 points to qualify
 
PLATINUM
$300/year, 50 points to qualify
 
CINEMA
$1,000/year, must own a Cinema product to qualify

Membership Welcome Kit

CPS ID Card

Gold Member Gift
CPS ID Card

 

Platinum Member Gift
CPS ID Card

Cinema Member Gift
CPS ID Card

Exclusive Member Hotline

Repair Discount

X

20% up to 10 Products

30% up to 15 Products

30% up to 20 Products

Equipment Evaluation Loans

X

Upon Availability

Priority

Priority
(includes Cinema Products)

Repair Coverage Loan

X

After Service Turnaround

After Repair Received

After Repair Received

Expedited Service

3-5 Business Days

3 Business Days

2 Business Days

2 Business Days**

Event Support

Canon Maintenance Service (CMS) (for DSLR/Mirrorless & EF/RF Lens)

X

5 Products

10 Products

10 Products

Service Facility Shipments
(Must be pre-arranged with Service Facility)

N/A

Free Return Shipping

Free Shipping Both Ways*

Free Shipping Both Ways*

*Membership benefits are subject to Canon Professional Services Terms and Conditions.
**Products eligible for 2 Business Day Turnaround Time include: EOS DSLR/Mirrorless, EF/RF Lenses, Pro Camcorders, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded.)​

Looking for a membership for your business?

DISCOVER WHICH MEMBERSHIP IS RIGHT FOR YOU.

Test Out The Right Products For You

Equipment Evaluation Loans provide access to the latest professional Canon equipment for evaluation prior to making a purchase. Members are able to evaluate a variety of products for a period of 10 days depending on their membership type.

Man taking picture

Enjoy Premium Repair & Maintenance Service

We know that when your equipment is down, so is your business, and lengthy repairs can cost previous time and money! As a member, you can expect expedited repairs, repair coverage loans and discounts backed by Canon's reputation as an industry leader in service and support.

Canon repair service employee inspecting a camera

EXPLORE THE RIGHT MEMBERSHIP FOR YOU

Gloomy mountains across a body of water with fog
Silver Membership

A complimentary level  of support dveloped for the emerging imaging professional.

Mountain filled with evergreen trees
Platinum Membership

A membership designed to support the needs of full-time imaging professionals.

Sunset over a mountain range
Gold Membership

Offers support for part to full-time imaging professionals.

mountain tops stretching across a desert area
Cinema Membership

An exclusive program designed to support the demands of cinema industry professionals.

Already a member? Sign In

FAQS

Please click here for complete Silver Membership Terms and Conditions.

Please click here for complete Gold Membership Terms and Conditions.

Please click here for complete Platinum Membership Terms and Conditions.

Please click here for complete Cinema Membership Terms and Conditions.

Membership is available only to those individuals (self-employed or employed by a professional imaging business), who play a direct role in the creation of moving or still images for third parties on a full-time basis and are legal residents of the 50 United States or the District of Columbia.

CPS Introductory Membership Welcome Kits are generally shipped within 7-10 business days from the date an approved membership application has been fully processed by Canon U.S.A. If you do not receive a Welcome Kit within that time frame, contact cpsmember@cits.canon.com or call CPS at 1-888-CPS-4540.

CPS has assigned a point value to the ownership of eligible Canon-brand equipment which is used to help determine a professional’s desired or appropriate membership level. Please refer to the “Qualified Products List” links on the “About CPS” page for more information.

If your total points have reduced, it is because one or more of your Qualified Products have reached its/their end of supported service life, as determined by Canon U.S.A., Inc. in its sole discretion.  Once Canon deems a Qualified Product to have reached its end of supported service life, that product will cease to be a Qualified Product, and will no longer appear in your list of Qualified Products, thus reducing your points balance.

Login to your My Canon Account & click the Canon Professional Services tab to view your account. An “Upgrade” link will appear in the black box at the top of your account page if you are eligible. Click to proceed with the online transaction, or call (877) CPS-8122 to speak with an agent. 

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more