SERVICE & REPAIR

You can count on Canon's award-winning service and repair options to help keep your gear in peak operating condition. Our expert factory-trained technicians can provide regular maintenance and repairs.

 

 

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REPAIRS AND SERVICE FAQS


Enterprise CPS is customized to provide service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS benefits include priority telephone support and repair processing, repair discounts, and on-site equipment maintenance. Standard program options are available and the program can also be customized to meet the specific and unique needs of your organization.

To learn more about the Enterprise CPS program, please call 1-855-440-1598 or email enterprisecps@cits.canon.com
 

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The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.

 

For further information please email Canon_Enterprise_CPS@cusa.canon.com

COURSE

   TRAINING

Entry Level

Provided to trainees who have little or no prior experience

Beginner

Sensor cleaning, lens cleaning, general maintenance

Intermediate

Minor repairs and simple troubleshooting

Advanced

Intermediate repairs and comprehensive troubleshooting

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carePAK PLUS
CarePAK PLUS is a cost-effective and easy-to-use additional coverage plan. It provides up to four years*** of service and support for your Camera, Binoculars, Camcorder, Printer or Projector.
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carePAK MAXIFY
Canon CarePAK MAXIFY and CarePAK MAXIFY Priority Extended Service Plans are cost-effective coverage plans to ensure your business is not interrupted in the unlikely event there is an issue with your product.
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carePAK PRO Extended Warranty Coverage
Protect your Canon product against unforeseen repair costs and excessive downtime, and enjoy peace of mind for years to come with your CarePAK PRO.
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carePAK PRO AV Extended Warranty Coverage
Canon CarePAK PRO AV Extended Service Plan (CarePAK PRO AV) offers options for 1 year or 2 years additional coverage for up to 5 full years of service and support from the date the Canon REALiS Pro AV install projector is purchased.*
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eCarePAK Extended Service Plans
eCarePAK Extended Service Plans were created to help save costs associated with post-purchase maintenance and to maximize uptime throughout the life of your product.

How-to-Video Library

Still need help with your wireless connection? Check out the Canon How-To Video library! Complete with tips and tutorials for your Canon products.

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