Enterprise CPS Form | Canon U.S.A., Inc.

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About Support

Request to be Contacted by an Enterprise Canon Professional Services Expert

To better service your Enterprise needs, our team requests that you provide the below information about your business and your equipment. We will evaluate any special business requirements and your typical or anticipated annual number of repairs and/or maintenance required to provide a recommendation.

Enterprise CPS provides service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS includes standard benefits such as priority telephone support , repair processing, and repair discounts, as well as special benefits such as on-site equipment maintenance.

* Required Field

Request to be Contacted by an Enterprise Canon Professional Services Expert

To better service your Enterprise needs, our team requests that you provide the below information about your business and your equipment. We will evaluate any special business requirements and your typical or anticipated annual number of repairs and/or maintenance required to provide a recommendation.

* Required Field

First Name*

Last Name*

Phone Number*

Email Address*

Name of Organization*

Business Type*

Number of Locations*

Number of Canon Products Owned*

Types of Canon Products Owned*

Annual Repair Volume*

Select level of Enterprise CPS membership you are interested in*

Are you interested in Professional Solutions Support?

Are you interested in Canon Maintenance Training?

Are you interested in Color Calibration Services?

Membership Level

Enterprise D

Enterprise C

Enterprise B

Enterprise A

Repair Discount (Camera, Video and Cinema)

30% Parts and Labor

Repair Service Turnaround Time (Camera and Video)

3 Business Days

Annual Repair Limit w/Discount

150

500

Annual Canon Maintenance Service (CMS) for DSLR/Mirrorless & EF/RF Lens

Service Facility Shipments (Camera, Video and Cinema)

Free Return Shipping

Annual On-Site Cleaning & Maintenance Visit Days (Camera, Video and Cinema)

Optional / Additional On-Site Days During Annual Maintenance Visit (Camera, Video and Cinema)

Quoted On Request

Repair Coverage Loan Equipment

Yes (after Service Turnaround)

Priority Phone Support Exclusive Member Hotline

Yes
1-855-207-3277

One Year Membership Fee

$500

$1,000

$3,000

$5,000

Two Year Membership Fee (5% Multi-Year Discount)

$950

$1,900

$5,700

$9,500

Three Year Membership Fee (10% Multi-Year Discount)

$1,350

$2,700

$8,100

$13,500

Two & Three Year Memberships Service Facility Shipments (Camera, Video and Cinema)

Free Shipping Both Ways

Membership Level Comparison

Repair Discount (Camera, Video and Cinema)

Enterprise D
30% Parts and Labor

Enterprise C
30% Parts and Labor

Enterprise B
30% Parts and Labor

Enterprise A
30% Parts and Labor

Repair Service Turnaround Time (Camera and Video)

Enterprise D
3 Business Days

Enterprise C
3 Business Days

Enterprise B
3 Business Days

Enterprise A
3 Business Days

Annual Repair Limit w/Discount

Enterprise D
25

Enterprise C
50

Enterprise B
150

Enterprise A
500

Annual Canon Maintenance Service (CMS) for DSLR/Mirrorless & EF/RF Lens

Enterprise D
10

Enterprise C
10

Enterprise B
15

Enterprise A
15

Service Facility Shipments (Camera, Video and Cinema)

Enterprise D
Free Return Shipping

Enterprise C
Free Return Shipping

Enterprise B
Free Return Shipping

Enterprise A
Free Return Shipping

Annual On-Site Cleaning & Maintenance Visit Days (Camera, Video and Cinema)

Enterprise D
0

Enterprise C
0

Enterprise B
1

Enterprise A
2

Optional / Additional On-Site Days During Annual Maintenance Visit (Camera, Video and Cinema)

Enterprise D
Quoted On Request

Enterprise C
Quoted On Request

Enterprise B
Quoted On Request

Enterprise A
Quoted On Request

Repair Coverage Loan Equipment

Enterprise D
Yes (after Service Turnaround)

Enterprise C
Yes (after Service Turnaround)

Enterprise B
Yes (after Service Turnaround)

Enterprise A
Yes (after Service Turnaround)

Priority Phone Support Exclusive Member Hotline

Enterprise D
Yes (1-855-207-3277)

Enterprise C
Yes (1-855-207-3277)

Enterprise B
Yes (1-855-207-3277)

Enterprise A
Yes (1-855-207-3277)

One Year Membership Fee

Enterprise D
$500

Enterprise C
$1,000

Enterprise B
$3,000

Enterprise A
$5,000

Two Year Membership Fee (5% Multi-Year Discount)

Enterprise D
$950

Enterprise C
$1,900

Enterprise B
$5,700

Enterprise A
$9,500

Three Year Membership Fee (10% Multi-Year Discount)

Enterprise D
$1,350

Enterprise C
$2,700

Enterprise B
$8,100

Enterprise A
$13,500

Two & Three Year Memberships Service Facility Shipments (Camera, Video and Cinema)

Enterprise D
Free Shipping Both Ways

Enterprise C
Free Shipping Both Ways

Enterprise B
Free Shipping Both Ways

Enterprise A
Free Shipping Both Ways

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Request to be Contacted by an Enterprise Canon Professional Services Expert

Request to be Contacted by an Enterprise Canon Professional Services Expert

Membership Level Comparison

Repair Discount (Camera, Video and Cinema)

Repair Service Turnaround Time (Camera and Video)

Annual Repair Limit w/Discount

Annual Canon Maintenance Service (CMS) for DSLR/Mirrorless & EF/RF Lens

Service Facility Shipments (Camera, Video and Cinema)

Annual On-Site Cleaning & Maintenance Visit Days (Camera, Video and Cinema)

Optional / Additional On-Site Days During Annual Maintenance Visit (Camera, Video and Cinema)

Repair Coverage Loan Equipment

Priority Phone Support Exclusive Member Hotline

One Year Membership Fee

Two Year Membership Fee (5% Multi-Year Discount)

Three Year Membership Fee (10% Multi-Year Discount)

Two & Three Year Memberships Service Facility Shipments (Camera, Video and Cinema)

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