Sign in to request a service or repair

MyCanon

For individual customers managing products and subcriptions for personal use and Canon Professional Service (CPS) members
SIGN IN

MyCanon Pro

For businesses managing products and services through a centralized experience, helping to keep teams connected across your organization. This includes members of Enterprise CPS.
SIGN IN

MyCanon Business

For organizations and enterprises that have printing technology purchased directly from and managed by Canon
SIGN IN

Not sure which option is right for you? See the FAQs below.

Not sure which option is right for you?
See the FAQs below.

    Each portal is customized to fit the varying needs of our customers.

MyCanon

For individual customers managing products and subscriptions for personal use and Canon Professional Service (CPS) members.

MyCanon Pro

For businesses managing products and services through a centralized experience, helping to keep teams connected across your organization. This includes members of Enterprise CPS.

MyCanon Business

For organizations and enterprises that have printing technology purchased directly from and managed by Canon.

MyCanon

  • Manage your Individual CPS membership. 
  • Manage your subscriptions such as Auto Replenishment (ARS), PIXMA Print Plan (PPP), EOS Webcam Utility.
  • Access your Canon Online Store purchase history and order status.
  • Exclusive access to Canon ID’s cloud solutions and apps.

MyCanon Pro

  • All your gear in one place. Register and manage Canon products across multiple locations across your organization.
  • CarePAK, product registration and repair submission features for bulk orders for large organizations, with expanded payment options such as purchase orders or a Canon line of credit, subject to Finance approval. 
  • Enterprise CPS members can utilize the On-line repair functionality and access their repair benefits.
  • Made for teams. Add multiple users and locations under one account.

MyCanon Business

  • Manage your enterprise, large format and production print devices in one convenient location
  • Submit meter reads
  • Place service requests for your printing devices
  • Order supplies for your printing devices

If you are a freelancer with a Canon Professional Services (CPS) membership or have a Canon subscription, MyCanon is the right choice. If not, MyCanon Pro is likely the better fit.

This is not a problem. You can register for a different portal that better suits your needs at any time. Our support team is also available to assist. For help, please sign in and visit the support section of your current portal.

  • For eligible customers we’re making it easy to migrate your current Canon account and registered Canon products to MyCanon Pro.
  • Log-into your My Canon Portal and if you are eligible, you will see a banner at the top of the home page.  Simply click the link in the banner to learn more.
  • Please note that if you have an active CPS membership, subscriptions or repairs you will not be eligible for migration.  
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