Canon Service and Repairs for Imaging Professionals

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Canon Professional Services

About Support

Repair Benefits & Eligible Products

Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus is on delivering speed and quality service to our members.

Service

Canon Professional Services knows that when your equipment is down - so is your business - and lengthy repairs can cost precious time and money! As a CPS member, a professional image maker can expect expedited repairs, repair coverage loans¹, repair discounts² and complimentary maintenance service³ backed by Canon’s reputation as an industry leader in service and support. To initiate a maintenance or expedited repair service, members log onto their CPS account and click on the Online Repair Service link and follow the prompts.

Support

Upon joining, members enjoy access to an exclusive member hotline. Whether at home or on the job, connecting with a skilled CPS technical representative is as easy as picking up the phone.

	SILVER MEMBERSHIP	GOLD MEMBERSHIP	PLATINUM MEMBERSHIP	CINEMA MEMBERSHIP
Service Turnaround*	3-5 Business Days	3 Business Days	2 Business Days	2 Business Days
Repair Coverage Loan	X	After Repair Turnaround	After Repair Received	After Repair Received
Canon Maintenance Service (CMS) (for DSLR/Mirrorless & EF/RF Lens)	X	5 Pieces	10 Pieces	10 Pieces
Repair Discount	X	20% Discount on up to 10 Pieces	30% Discount on up to 15 Pieces	30% Discount on up to 20 Pieces
Service Shipments	X	FREE Return Shipping	FREE Shipping Both Ways	FREE Shipping Both Ways

* Products eligible for Two (2) Business Day Turnaround Time include: EOS DSLR/Mirrorless, EF/RF Lenses, Pro Camcorders, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded)

In the rare case that a repair is delayed, Repair Coverage Loans are available to Gold, Platinum and Cinema members.
Repair discounts are extended to Gold, Platinum and Cinema members.
Complimentary maintenance service is available for Gold, Platinum and Cinema members.

Items Eligible for Repair Discount

Gold
Platinum
Cinema

Cameras

Product Name
XA11
XA15
XA30
XA35
XA40
XA45
XA50
XA55
XA60
XA65
XA70
XA75
XC10
XC15
XF 100
XF 105
XF 200
XF 205
XF 300
XF 305
XF 400
XF 405
XF 605
XF 705
EOS-1D C
EOS C70
EOS 77D
EOS 5D Mark IV
EOS 5DS
EOS 5DS R
EOS 6D
EOS 6D Mark II
EOS 7D Mark II
EOS 80D
EOS 90D
EOS-1D X Mark II
EOS-1D X Mark III
EOS R
EOS R5
EOS R5C
EOS R6
EOS R6 Mark II
EOS R7
EOS R8
EOS Ra
EOS RP
EOS R3

Lenses - Prime

Product Name
EF 100mm f/2.8 Macro USM
EF 100mm f/2.8L Macro IS USM
EF 180mm f/3.5L Macro USM
EF-S 35mm f/2.8 Macro IS STM
EF-S 60mm f/2.8 Macro USM
MP-E 65mm f/2.8 1-5x Macro
EF 100mm f/2 USM
EF 200mm f/2.8L II USM
EF 40mm f/2.8 STM
EF 50mm f/1.4 USM
EF 85mm f/1.2L II USM
EF 85mm f/1.4L IS USM
EF 85mm f/1.8 USM
RF 100mm f/2.8L Macro IS USM
RF 50mm F1.2 L USM
RF 85mm F1.2 L USM
RF 85mm F1.2 L USM DS
RF 85mm 2.0 Macro IS STM
RF135mm F1.8 L IS USM
EF 50mm f/1.2L USM
RF400mm F2.8 L IS USM
EF 400mm 2.8L IS II USM
EF 400mm f/4 DO IS II USM
EF 500mm f/4L IS II USM
EF 600 4.0 L IS II USM
EF 800mm f/5.6L IS USM
RF 600mm f/11 IS STM
RF 600mm f/4L IS USM
RF 800mm f/11 IS STM
RF 800mm f5.6 L IS USM>
EF 135mm f/2L USM
EF 300mm f/4L IS USM
EF 300mm f/2.8L IS II USM
EF 400mm f/2.8L IS III
EF 400mm f/5.6L USM
EF 600mm f/4L IS III USM
TS-E 135mm f/4L Macro
TS-E 17mm f/4L
TS-E 24mm f/3.5L II
TS-E 45mm f/2.8
TS-E 50mm f/2.8L Macro
TS-E 90mm f/2.8L Macro
EF 14mm f/2.8L II USM
EF 35mm f/1.4L II USM
RF24mm F1.8 MACRO IS STM
EF 20mm f/2.8 USM
EF 24mm f/1.4L II USM
EF 24mm f/2.8 IS USM
EF 28 f/1.8 USM
EF 28mm f/2.8 IS USM
EF 35mm f/1.4L USM
EF 35mm f/2 IS USM
EF-S 24mm f/2.8 STM
RF16mm f/2.8 STM
RF 35mm F1.8 Macro IS STM

Lenses - Zoom

Product Name
EF 70-200mm f/4L IS USM
EF 70-200mm f/4L USM
RF-S18-45mm F4.5-6.3 IS STM
RF-S18-150mm F3.5-6.3 IS STM
EF 24–105mm f/3.5–5.6 IS STM
EF 24–105mm f/4L IS II USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM
EF-S 15-85mm f/3.5-5.6 IS USM
EF-S 17-55mm f/2.8 IS USM
EF-S 18-135mm f/3.5-5.6 IS USM
EF-S 18-200mm f/3.5-5.6 IS
EF-S 55-250mm f/4-5.6 IS STM
RF 10-20mm F4 L IS STM
RF 24–105mm F4 L IS USM
RF 24-70mm F2.8L IS USM
RF 24-240mm F4-6.3 IS USM
RF 28–70mm F2 L USM
RF24–105mm F4-7.1 IS STM
RF24-105mm F2.8 L IS USM Z
RF100-500mm F4.5-7.1 L IS USM
RF 100-300mm F2.8 L IS USM
RF100-400mm f/5.6-8 IS USM
RF200-800mm F6.3-9 IS USM
EF 100–400mm f/4.5–5.6L IS II USM
EF 200–400mm f/4L IS USM Extender 1.4x
EF 200mm f/2L IS USM
EF 24-105mm f/4L IS USM
EF 28-300mm f/3.5-5.6L IS USM
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/2.8L IS III USM
EF 70-200mm f/4L IS II USM
EF 70-300mm f/4-5.6 IS II USM
EF 70-300mm f/4-5.6L IS USM
RF 70-200mm F2.8 L IS USM
RF 70-200mm F4 L IS USM
EF 11–24mm f/4L USM
EF 16–35mm f/2.8L III USM
EF 16-35mm f/4L IS USM
EF 17–40mm f/4L USM
EF 8-15mm f/4L Fisheye USM
EF-S 10-18mm f/4.5-5.6 IS STM
EF-S 10-22mm f/3.5-4.5 USM
RF15-30mm F4.5-6.3 IS STM
RF 15-35mm F2.8L IS USM
RF14-35mm F4 L IS USM
EF-S 18-135mm f/3.5-5.6 IS STM


EF 8-15mm f/4 USM
EF 11-24mm /4L USM
EF 16-35mm f/2.8L II USM
EF 16-35mm f/2.8L III USM
EF 16-35mm f/4L USM
EF 17-40mm f/4L USM
EF 24-70mm f/2.8L II USMM
EF 24-70mm f/2.8L IS USM
EF 24-70mm f/4L IS USM
EF 24-105mm f/3.5-5.6 IS STM
EF 24-105mm f/4L IS USM
EF 24-105mm f/4L II IS USM
EF 28-300mm f/3.5-5.6 IS USM
EF 70-200mm f/2.8L USM
EF 70-200mm f/2.8L IS USM II
EF 70-200mm f/2.8L IS USM III
EF 70-200mm f/4L USM
EF 70-200mm f/4L IS USM
EF 70-200mm f/4L IS USM II
EF 70-300mm f/4.5-5.6 DO IS USM
EF 70-300mm f/4-5.6 IS USM
EF 70-300mm f/4-5.6 IS II USM
EF 70-300mm f/4.5-5.6 L IS USM

EF 100-400mm f/4.5-5.6L IS II USM
EF 200-400mm f/4L IS USM
EF-M 15-45mm f/3.5-6.3 IS STM

EF-S 10-22mm f/3.5-4.5 USM
EF-S 15-85mm f3.5-5.6 IS USM
EF-S 17-55mm f/2.8 IS USM
EF-S 18-135mm f/3.5-5.6 IS
EF-S 18-135mm f/3.5-5.6 IS STM
EF-S 18-135mm f/3.5-5.6 IS USM
EF-S 18-200mm f/3.5-5.6 IS
EF-S 55-250mm f/4-5.6 IS STM
RF 24-105mm F4 L IS USM

Accessories & Flashes

Product Name
Extender RF1.4x
Extender RF2x
Macro Ring Lite MR-14EX II
Macro Twin Lite MT-26EX-RT
Speedlite Battery Pack CP-E4
Speedlite Battery Pack CP-E4N
ST-E3-RT Speedlite Transmitter
Wireless File Transmitter WFT-E7A
Wireless File Transmitter WFT-E8A
Wireless File Transmitter WFT-R10A
Speedlite EL-1
Speedlite EL-5
Speedlite EL-10
Speedlite 270EX II
Speedlite 430EX III-RT
Speedlite 470EX-AI
Speedlite 600EX II-RT
Extender EF 1.4X III
Extender EF 2X III

Cameras

Product Name
XA11
XA15
XA30
XA35
XA40
XA45
XA50
XA55
XA60
XA65
XA70
XA75
XC10
XC15
XF 100
XF 105
XF 200
XF 205
XF 300
XF 305
XF 400
XF 405
XF 605
XF 705
EOS-1D C
EOS C100
EOS C100
EOS C100 Mark II
EOS C200
EOS C200B
EOS C70
EOS 77D
EOS 5D Mark IV
EOS 5DS
EOS 5DS R
EOS 6D
EOS 6D Mark II
EOS 7D Mark II
EOS 80D
EOS 90D
EOS-1D X Mark II
EOS-1D X Mark III
EOS R
EOS R5
EOS R5C
EOS R6
EOS R6 Mark II
EOS R7
EOS R8
EOS Ra
EOS RP
EOS R3

Lenses - Prime

Product Name
CN-E135mm T2.2 L F
CN-E14mm T3.1 L F
CN-E20mm T1.5 L F
CN-E24mm T1.5 L F
CN-E35mm T1.5 L F
CN-E50mm T1.3 L F
CN-E85mm T1.3 L F
EF 100mm f/2.8 Macro USM
EF 100mm f/2.8L Macro IS USM
EF 180mm f/3.5L Macro USM
EF-S 35mm f/2.8 Macro IS STM
EF-S 60mm f/2.8 Macro USM
MP-E 65mm f/2.8 1-5x Macro
EF 100mm f/2 USM
EF 200mm f/2.8L II USM
EF 40mm f/2.8 STM
EF 50mm f/1.4 USM
EF 85mm f/1.2L II USM
EF 85mm f/1.4L IS USM
EF 85mm f/1.8 USM
RF 100mm f/2.8L Macro IS USM
RF 50mm F1.2 L USM
RF 85mm F1.2 L USM
RF 85mm F1.2 L USM DS
RF 85mm 2.0 Macro IS STM
RF135mm F1.8 L IS USM
EF 50mm f/1.2L USM
RF400mm F2.8 L IS USM
EF 400mm 2.8L IS II USM
EF 400mm f/4 DO IS II USM
EF 500mm f/4L IS II USM
EF 600 4.0 L IS II USM
EF 800mm f/5.6L IS USM
RF 600mm f/11 IS STM
RF 600mm f/4L IS USM
RF 800mm f/11 IS STM
RF 800mm f5.6 L IS USM>
EF 135mm f/2L USM
EF 300mm f/4L IS USM
EF 300mm f/2.8L IS II USM
EF 400mm f/2.8L IS III
EF 400mm f/5.6L USM
EF 600mm f/4L IS III USM
TS-E 135mm f/4L Macro
TS-E 17mm f/4L
TS-E 24mm f/3.5L II
TS-E 45mm f/2.8
TS-E 50mm f/2.8L Macro
TS-E 90mm f/2.8L Macro
EF 14mm f/2.8L II USM
EF 35mm f/1.4L II USM
RF24mm F1.8 MACRO IS STM
EF 20mm f/2.8 USM
EF 24mm f/1.4L II USM
EF 24mm f/2.8 IS USM
EF 28 f/1.8 USM
EF 28mm f/2.8 IS USM
EF 35mm f/1.4L USM
EF 35mm f/2 IS USM
EF-S 24mm f/2.8 STM
RF16mm f/2.8 STM
RF 35mm F1.8 Macro IS STM

Lenses - Zoom

Product Name
EF 70-200mm f/4L IS USM
EF 70-200mm f/4L USM
RF-S18-45mm F4.5-6.3 IS STM
RF-S18-150mm F3.5-6.3 IS STM
EF 24–105mm f/3.5–5.6 IS STM
EF 24–105mm f/4L IS II USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM
EF-S 15-85mm f/3.5-5.6 IS USM
EF-S 17-55mm f/2.8 IS USM
EF-S 18-135mm f/3.5-5.6 IS USM
EF-S 18-200mm f/3.5-5.6 IS
EF-S 55-250mm f/4-5.6 IS STM
RF 10-20mm F4 L IS STM
RF 24-105mm F2.8 L IS USM Z
RF 24–105mm F4 L IS USM
RF 24-70mm F2.8L IS USM
RF 24-240mm F4-6.3 IS USM
RF 28–70mm F2 L USM
RF24–105mm F4-7.1 IS STM
RF100-500mm F4.5-7.1 L IS USM
RF200-800mm F6.3-9 IS USM
RF 100-300mm F2.8 L IS USM
RF100-400mm f/5.6-8 IS USM
EF 100–400mm f/4.5–5.6L IS II USM
EF 200–400mm f/4L IS USM Extender 1.4x
EF 200mm f/2L IS USM
EF 24-105mm f/4L IS USM
EF 28-300mm f/3.5-5.6L IS USM
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/2.8L IS III USM
EF 70-200mm f/4L IS II USM
EF 70-300mm f/4-5.6 IS II USM
EF 70-300mm f/4-5.6L IS USM
RF 70-200mm F2.8 L IS USM
RF 70-200mm F4 L IS USM
EF 11–24mm f/4L USM
EF 16–35mm f/2.8L III USM
EF 16-35mm f/4L IS USM
EF 17–40mm f/4L USM
EF 8-15mm f/4L Fisheye USM
EF-S 10-18mm f/4.5-5.6 IS STM
EF-S 10-22mm f/3.5-4.5 USM
RF15-30mm F4.5-6.3 IS STM
RF 15-35mm F2.8L IS USM
RF14-35mm F4 L IS USM
EF-S 18-135mm f/3.5-5.6 IS STM

Accessories & Flashes

Product Name
Extender RF1.4x
Extender RF2x
Macro Ring Lite MR-14EX II
Macro Twin Lite MT-26EX-RT
Speedlite Battery Pack CP-E4
Speedlite Battery Pack CP-E4N
ST-E3-RT Speedlite Transmitter
Wireless File Transmitter WFT-E7A
Wireless File Transmitter WFT-E8A
Wireless File Transmitter WFT-R10A
Speedlite EL-1
Speedlite EL-5
Speedlite EL-10
Speedlite 270EX II
Speedlite 430EX III-RT
Speedlite 470EX-AI
Speedlite 600EX II-RT
Extender EF 1.4X III
Extender EF 2X III

Cameras

Product Name
XF 105
XF 200
XF 205
XF 300
XF 305
XF 400
XF 405
XF 605
XF 705
EOS-1D C
EOS C100
EOS C100
EOS C100 Mark II
EOS C200
EOS C200B
EOS C300
EOS C300
EOS C300 Mark II
EOS C300 Mark II PL
EOS C300 Mark III EF
EOS C300 PL
EOS C500
EOS C500 Mark II
EOS C500 PL
EOS C70
EOS C700
EOS C700 FF EF
EOS C700 FF PL
EOS C700 GS PL
EOS C700 PL
EOS 77D
EOS 5D Mark IV
EOS 5DS
EOS 5DS R
EOS 6D
EOS 6D Mark II
EOS 7D Mark II
EOS 80D
EOS 90D
EOS-1D X Mark II
EOS-1D X Mark III
EOS R
EOS R5
EOS R5C
EOS R6
EOS R6 Mark II
EOS R7
EOS R8
EOS Ra
EOS RP
EOS R3

Lenses - Prime

Product Name
CN-E135mm T2.2 L F
CN-E14mm T3.1 L F
CN-E14MM T3.1 FP X
CN-E20mm T1.5 L F
CN-E20MM T1.5 FP X
CN-E24mm T1.5 L F
CN-E24MM T1.5 FP X
CN-E35mm T1.5 L F
CN-E35MM T1.5 FP X
CN-E50mm T1.3 L F
CN-E50MM T1.3 FP X
CN-E85mm T1.3 L F
CN-E85MM T1.3 FP X
RF 85mm 2.0 Macro IS STM
CN-E135MM T2.2 FP X
EF 100mm f/2.8 Macro USM
EF 100mm f/2.8L Macro IS USM
EF 180mm f/3.5L Macro USM
EF-S 35mm f/2.8 Macro IS STM
EF-S 60mm f/2.8 Macro USM
MP-E 65mm f/2.8 1-5x Macro
EF 100mm f/2 USM
EF 200mm f/2.8L II USM
EF 40mm f/2.8 STM
EF 50mm f/1.4 USM
EF 85mm f/1.2L II USM
EF 85mm f/1.4L IS USM
EF 85mm f/1.8 USM
RF 100mm f/2.8L Macro IS USM
RF 50mm F1.2 L USM
RF 85mm F1.2 L USM
RF 85mm F1.2 L USM DS
RF135mm F1.8 L IS USM
EF 50mm f/1.2L USM
RF400mm F2.8 L IS USM
EF 400mm 2.8L IS II USM
EF 400mm f/4 DO IS II USM
EF 500mm f/4L IS II USM
EF 600 4.0 L IS II USM
EF 800mm f/5.6L IS USM
RF 600mm f/11 IS STM
RF 600mm f/4L IS USM
RF 800mm f/11 IS STM
RF 800mm f5.6 L IS USM>
EF 135mm f/2L USM
EF 300mm f/4L IS USM
EF 300mm f/2.8L IS II USM
EF 400mm f/2.8L IS III
EF 400mm f/5.6L USM
EF 600mm f/4L IS III USM
TS-E 135mm f/4L Macro
TS-E 17mm f/4L
TS-E 24mm f/3.5L II
TS-E 45mm f/2.8
TS-E 50mm f/2.8L Macro
TS-E 90mm f/2.8L Macro
EF 14mm f/2.8L II USM
EF 35mm f/1.4L II USM
RF24mm F1.8 MACRO IS STM
EF 20mm f/2.8 USM
EF 24mm f/1.4L II USM
EF 24mm f/2.8 IS USM
EF 28 f/1.8 USM
EF 28mm f/2.8 IS USM
EF 35mm f/1.4L USM
EF 35mm f/2 IS USM
EF-S 24mm f/2.8 STM
RF16mm f/2.8 STM
RF 35mm F1.8 Macro IS STM

Lenses - Zoom

Product Name
CINE-SERVO 25-250mm T2.95 EF
CINE-SERVO 25-250mm T2.95 PL
CINE-SERVO 15-120MM T2.95-3.95 PL
CINE-SERVO 15-120MM T2.95-3.95 EF
CINE-SERVO 50-1000mm T5.0-8.9 EF
CINE-SERVO 50-1000mm T5.0-8.9 PL
CN7x17 KAS S Cine-Servo 17-120mm T2.95 EF
CN7x17 KAS S Cine-Servo 17-120mm T2.95 PL
CN-E 14-35mm T1.7 L S
CN-E 14-35mm T1.7 L SP
CN-E 14.5-60mm T2.6 L S EF
CN-E 14.5-60mm T2.6 L SP PL
CN-E 15.5-47mm T2.8 L S EF
CN-E 15.5-47mm T2.8 L SP PL
CN-E 18-80mm T4.4 COMPACT-SERVO EF
CN-E 30-105mm T2.8 L S EF
CN-E 30-105mm T2.8 L SP PL
CN-E 30-300mm T2.95-3.7 L S EF
CN-E 30-300mm T2.95-3.7 L SP PL
CN-E 31.5-95mm T1.7 L S
CN-E 31.5-95mm T1.7L SP
CN-E 70-200mm T4.4 Compact-Servo EF
EF 70-200mm f/4L IS USM
EF 70-200mm f/4L USM
RF-S18-45mm F4.5-6.3 IS STM
RF-S18-150mm F3.5-6.3 IS STM
EF 24–105mm f/3.5–5.6 IS STM
EF 24–105mm f/4L IS II USM
EF 24-70mm f/2.8L II USM
EF 24-70mm f/4L IS USM
EF-S 15-85mm f/3.5-5.6 IS USM
EF-S 17-55mm f/2.8 IS USM
EF-S 18-135mm f/3.5-5.6 IS USM
EF-S 18-200mm f/3.5-5.6 IS
EF-S 55-250mm f/4-5.6 IS STM
RF 10-20mm F4 L IS STM
RF 24-105mm F2.8 L IS USM Z
RF 24–105mm F4 L IS USM
RF 24-70mm F2.8L IS USM
RF 24-240mm F4-6.3 IS USM
RF 28–70mm F2 L USM
RF24–105mm F4-7.1 IS STM
RF100-500mm F4.5-7.1 L IS USM
RF 100-300mm F2.8 L IS USM
RF100-400mm f/5.6-8 IS USM
RF200-800mm F6.3-9 IS USM
EF 100–400mm f/4.5–5.6L IS II USM
EF 200–400mm f/4L IS USM Extender 1.4x
EF 200mm f/2L IS USM
EF 24-105mm f/4L IS USM
EF 28-300mm f/3.5-5.6L IS USM
EF 70-200mm f/2.8L IS II USM
EF 70-200mm f/2.8L IS III USM
EF 70-200mm f/4L IS II USM
EF 70-300mm f/4-5.6 IS II USM
EF 70-300mm f/4-5.6L IS USM
RF 70-200mm F2.8 L IS USM
RF 70-200mm F4 L IS USM
EF 11–24mm f/4L USM
EF 16–35mm f/2.8L III USM
EF 16-35mm f/4L IS USM
EF 17–40mm f/4L USM
EF 8-15mm f/4L Fisheye USM
EF-S 10-18mm f/4.5-5.6 IS STM
EF-S 10-22mm f/3.5-4.5 USM
RF15-30mm F4.5-6.3 IS STM
RF 15-35mm F2.8L IS USM
RF14-35mm F4 L IS USM
EF-S 18-135mm f/3.5-5.6 IS STM

Accessories & Flashes

Product Name
Extender RF1.4x
Extender RF2x
Macro Ring Lite MR-14EX II
Macro Twin Lite MT-26EX-RT
Speedlite Battery Pack CP-E4
Speedlite Battery Pack CP-E4N
ST-E3-RT Speedlite Transmitter
Wireless File Transmitter WFT-E7A
Wireless File Transmitter WFT-E8A
Wireless File Transmitter WFT-R10A
Speedlite EL-1
Speedlite EL-5
Speedlite EL-10
Speedlite 270EX II
Speedlite 430EX III-RT
Speedlite 470EX-AI
Speedlite 600EX II-RT
Extender EF 1.4X III
Extender EF 2X III

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Repair Benefits & Eligible Products

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GOLD

PLATINUM

CINEMA

Items Eligible for Repair Discount

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