Repair Benefits & Eligible Products
Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus is on delivering speed and quality service to our members.
Service
Canon Professional Services knows that when your equipment is down - so is your business - and lengthy repairs can cost precious time and money! As a CPS member, a professional image maker can expect expedited repairs, repair coverage loans1, repair discounts2 and complimentary maintenance service³ backed by Canon’s reputation as an industry leader in service and support. To initiate a maintenance or expedited repair service, members log onto their CPS account and click on the Online Repair Service link and follow the prompts.
Support
Upon joining, members enjoy access to an exclusive member hotline. Whether at home or on the job, connecting with a skilled CPS technical representative is as easy as picking up the phone.
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STUDENTMEMBERSHIP |
SILVERMEMBERSHIP |
GOLDMEMBERSHIP |
PLATINUMMEMBERSHIP |
CINEMAMEMBERSHIP |
|---|---|---|---|---|---|
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Service Turnaround* |
3-5 Business Days |
3-5 Business Days |
2 Business Days |
2 Business Days |
2 Business Days |
|
Repair Coverage Loan |
X |
X |
After Service Turnaround |
After Repair Received |
After Repair Received |
|
Canon Maintenance Service (CMS) (for DSLR/Mirrorless & EF/RF Lens) |
2 Products |
X |
5 Products |
10 Products |
10 Products |
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Repair Discount |
10% Discount on up to 2 Products |
X |
20% Discount on up to 10 Products |
30% Discount on up to 15 Products |
30% Discount on up to 20 Products |
|
Service Shipments |
FREE Return Shipping |
X |
FREE Return Shipping |
FREE Shipping Both Ways |
FREE Shipping Both Ways |
* Products eligible for Two (2) Business Day Turnaround Time include: EOS DSLR/Mirrorless, EF/RF Lenses, Pro Camcorders, and Speedlites. (Cinema Cameras, Cinema Lenses and all other accessories are excluded)
- In the rare case that a repair is delayed, Repair Coverage Loans are available to Gold, Platinum and Cinema members.
- Repair discounts are extended to Student, Gold, Platinum and Cinema members.
- Complimentary maintenance service is available for Student, Gold, Platinum and Cinema members.
Items Eligible for Repair Discount
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Cameras
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Lenses
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Accessories & Flashes
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Product Name
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Student
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Silver
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Gold
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Platinum
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Cinema
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EOS R
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EOS R5
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EOS R5 Mark II
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EOS R5C
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EOS R6
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EOS R6 Mark II
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EOS R7
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EOS R8
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EOS Ra
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EOS RP
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EOS R3
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EOS R1
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EOS 5D Mark III
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EOS 5D Mark IV
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EOS 5DS
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EOS 5DS R
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EOS 6D
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EOS 6D Mark II
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EOS 7D Mark II
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EOS 80D
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EOS 90D
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EOS-1D X Mark II
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EOS-1D X Mark III
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EOS 77D
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EOS Rebel SL2 (Black)
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EOS Rebel SL2 (White)
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EOS Rebel SL3 (Black)
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EOS Rebel SL3 (White)
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EOS Rebel T100
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EOS Rebel T6
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EOS Rebel T6i
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EOS Rebel T7
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EOS Rebel T7i
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EOS Rebel T8i
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EOS C100 Mark II
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EOS C300 Mark II
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EOS C300 Mark II PL
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EOS C300 Mark II EF
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EOS C300 Mark III
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EOS C500 Mark II
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EOS C100
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EOS C100 DAF
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EOS C200
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EOS C200B
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EOS C300
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EOS C300 DAF
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EOS C300 PL
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EOS C400
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EOS C500
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EOS C500 PL
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EOS C70
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EOS C80
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EOS C700
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EOS C700 FF EF
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EOS C700 FF PL
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EOS C700 GS PL
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EOS C700 PL
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XA11
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XA15
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XA30
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XA35
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XA40
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XA45
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XA50
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XA55
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XA60
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XA65
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XA70
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XA75
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XC10
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XC15
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XF 100
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XF 105
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XF 200
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XF 205
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XF 300
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XF 305
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XF 400
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XF 405
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XF 605
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XF 705
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Product Name
|
Student
|
Silver
|
Gold
|
Platinum
|
Cinema
|
|---|---|---|---|---|---|
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RF-S18-150mm F3.5-6.3 IS STM
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RF-S18-45mm F4.5-6.3 IS STM
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EF 100mm f/2.8 Macro USM
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EF 100mm f/2.8L Macro IS USM
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EF 180mm f/3.5L Macro USM
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EF-S 35mm f/2.8 Macro IS STM
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EF-S 60mm f/2.8 Macro USM
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MP-E 65mm f/2.8 1-5x Macro
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EF 100mm f/2 USM
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EF 200mm f/2.8L II USM
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EF 40mm f/2.8 STM
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EF 50mm f/1.4 USM
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EF 70-200mm f/4L IS USM
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EF 70-200mm f/4L USM
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EF 85mm f/1.2L II USM
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EF 85mm f/1.4L IS USM
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EF 85mm f/1.8 USM
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RF 100mm f/2.8L Macro IS USM
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RF 50mm F1.2 L USM
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RF 85mm F1.2 L USM
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RF 85mm 2.0 Macro IS STM
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RF 85mm F1.2 L USM DS
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RF135mm F1.8 L IS USM
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EF 50mm f/1.2L USM
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RF400mm F2.8 L IS USM
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EF 400mm 2.8L IS II USM
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EF 400mm f/4 DO IS II USM
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EF 500mm f/4L IS II USM
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EF 600 4.0 L IS II USM
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EF 800mm f/5.6L IS USM
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RF 600mm f/11 IS STM
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RF 600mm f/4L IS USM
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RF 800mm f/11 IS STM
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RF 800mm f5.6 L IS USM
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EF 135mm f/2L USM
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EF 300mm f/4L IS USM
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EF 300mm f/2.8L IS II USM
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EF 400mm f/2.8L IS III
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EF 400mm f/5.6L USM
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EF 600mm f/4L IS III USM
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TS-E 135mm f/4L Macro
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TS-E 17mm f/4L
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TS-E 24mm f/3.5L II
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TS-E 45mm f/2.8
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TS-E 50mm f/2.8L Macro
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TS-E 90mm f/2.8L Macro
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EF 14mm f/2.8L II USM
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EF 35mm f/1.4L II USM
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RF24mm F1.8 MACRO IS STM
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EF 20mm f/2.8 USM
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EF 24mm f/1.4L II USM
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EF 24mm f/2.8 IS USM
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EF 28 f/1.8 USM
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EF 28mm f/2.8 IS USM
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EF 35mm f/1.4L USM
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EF 35mm f/2 IS USM
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EF-S 24mm f/2.8 STM
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RF16mm f/2.8 STM
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RF 35mm F1.8 Macro IS STM
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CN-E135mm T2.2 L F
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CN-E14mm T3.1 L F
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CN-E14MM T3.1 FP X
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CN-E20mm T1.5 L F
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CN-E20MM T1.5 FP X
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CN-E24mm T1.5 L F
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CN-E24MM T1.5 FP X
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CN-E35mm T1.5 L F
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CN-E35MM T1.5 FP X
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CN-E50mm T1.3 L F
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CN-E50MM T1.3 FP X
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CN-E85mm T1.3 L F
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CN-E85MM T1.3 FP X
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EF 70-200mm f/4L IS USM
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EF 70-200mm f/4L USM
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RF-S18-45mm F4.5-6.3 IS STM
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RF-S18-150mm F3.5-6.3 IS STM
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EF 24–105mm f/3.5–5.6 IS STM
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EF 24–105mm f/4L IS II USM
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EF 24-70mm f/2.8L II USM
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EF 24-70mm f/4L IS USM
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EF-S 15-85mm f/3.5-5.6 IS USM
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EF-S 17-55mm f/2.8 IS USM
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EF-S 18-135mm f/3.5-5.6 IS USM
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EF-S 18-200mm f/3.5-5.6 IS
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EF-S 55-250mm f/4-5.6 IS STM
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RF 10-20mm F4 L IS STM
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RF 24-105mm F2.8 L IS USM Z
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RF 24–105mm F4 L IS USM
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RF 200-800mm F6.3-9 IS USM
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RF 24-70mm F2.8L IS USM
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RF 24-240mm F4-6.3 IS USM
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RF 28–70mm F2 L USM
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RF 28-70mm F2.8 IS STM
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RF24–105mm F4-7.1 IS STM
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RF100-500mm F4.5-7.1 L IS USM
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RF 100-300mm F2.8 L IS USM
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RF100-400mm f/5.6-8 IS USM
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EF 100–400mm f/4.5–5.6L IS II USM
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EF 200–400mm f/4L IS USM Extender 1.4x
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EF 200mm f/2L IS USM
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EF 24-105mm f/4L IS USM
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EF 28-300mm f/3.5-5.6L IS USM
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EF 70-200 f/2.8L USM
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EF 70-200mm f/2.8L IS II USM
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EF 70-200mm f/2.8L IS III USM
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EF 70-200mm f/4L IS II USM
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EF 70-300mm f/4-5.6 IS II USM
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EF 70-300mm f/4-5.6L IS USM
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RF 70-200mm F2.8 L IS USM
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EF 11–24mm f/4L USM
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EF 16–35mm f/2.8L III USM
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EF 16-35mm f/4L IS USM
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EF 17–40mm f/4L USM
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EF 8-15mm f/4L Fisheye USM
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EF-S 10-18mm f/4.5-5.6 IS STM
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EF-S 10-22mm f/3.5-4.5 USM
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RF15-30mm F4.5-6.3 IS STM
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CINE-SERVO 17-120mm T2.95-3.9 RF (with NEW Drive Unit)
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CINE-SERVO 25-250mm T2.95 EF
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CINE-SERVO 25-250mm T2.95 PL
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CINE-SERVO 15-120MM T2.95-3.95 PL
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CINE-SERVO 15-120MM T2.95-3.95 EF
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CINE-SERVO 50-1000mm T5.0-8.9 EF
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CINE-SERVO 50-1000mm T5.0-8.9 PL
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CN7x17 KAS S Cine-Servo 17-120mm T2.95 EF
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CN7x17 KAS S Cine-Servo 17-120mm T2.95 PL
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CN-E 14-35mm T1.7 L S
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CN-E 14-35mm T1.7 L SP
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CN-E 14.5-60mm T2.6 L S EF
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CN-E 14.5-60mm T2.6 L SP PL
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CN-E 15.5-47mm T2.8 L S EF
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CN-E 15.5-47mm T2.8 L SP PL
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CN-E 18-80mm T4.4 COMPACT-SERVO EF
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CN-E 30-105mm T2.8 L S EF
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CN-E 30-105mm T2.8 L SP PL
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CN-E 30-300mm T2.95-3.7 L S EF
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CN-E 30-300mm T2.95-3.7 L SP PL
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CN-E 31.5-95mm T1.7 L S
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CN-E 31.5-95mm T1.7L SP
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CN-E 70-200mm T4.4 Compact-Servo EF
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RF 400mm F2.8 L IS USM
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EF 400mm 2.8L IS II USM
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EF 400mm f/4 DO IS II USM
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EF 500mm f/4L IS II USM
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EF 600 4.0 L IS II USM
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EF 800mm f/5.6L IS USM
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RF 600mm f/11 IS STM
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RF 600mm f/4L IS USM
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RF 800mm f/11 IS STM
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RF 800mm f5.6 L IS USM
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EF 135mm f/2L USM
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EF 300mm f/4L IS USM
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EF 300mm f/2.8L IS II USM
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EF 400mm f/2.8L IS III
|
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EF 400mm f/5.6L USM
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EF 600mm f/4L IS III USM
|
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EF 14mm f/2.8L II USM
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CINE-SERVO 17-120mm T2.95-3.9 RF (with NEW Drive Unit)
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Product Name
|
Student
|
Silver
|
Gold
|
Platinum
|
Cinema
|
|---|---|---|---|---|---|
|
Extender RF1.4x
|
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Extender RF2x
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Macro Ring Lite MR-14EX II
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Macro Twin Lite MT-24EX
|
|
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Macro Twin Lite MT-26EX-RT
|
|
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ST-E3-RT Speedlite Transmitter
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|
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|
Wireless File Transmitter WFT-E7A
|
|
|
|
|
|
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Wireless File Transmitter WFT-E8A
|
|
|
|
|
|
|
Wireless File Transmitter WFT-R10A
|
|
|
|
|
|
|
Speedlite EL-1
|
|
|
|
|
|
|
Speedlite EL-5
|
|
|
|
|
|
|
Speedlite 270EX II
|
|
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|
Speedlite 430EX III-RT
|
|
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|
Speedlite 470EX-AI
|
|
|
|
|
|
|
Speedlite 600EX II-RT
|
|
|
|
|
|
|
Extender EF 1.4X III
|
|
|
|
|
|
|
Extender EF 2X III
|
|
|
|
|
|
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