Updated as of October 14, 2021
I (“Member”) am applying for a Gold Membership in the Canon
Professional Services Program (“CPS” or the “Program”) and hereby agree to the following
terms and conditions as well as any other terms and conditions and Privacy Statement on the
Canon E Store web site (“Terms and Conditions” or “Agreement”):
- In order to be eligible for Gold Membership, an applicant must:
- Be a full-time, self-employed individual, or an employee of a professional imaging
business, who has a direct role in the creation of moving or still images for third
parties on a professional basis.
- Be a legal resident of the 50 United States, or the District of Columbia, who is at
least 18 years of age at the time of enrollment.
- Have earned twenty (20) Product Points under the Program (Product Points are earned
based on the eligible products you purchase. Point values for individual products
are subject to change without notice).
- Pay a $100.00 annual membership fee per Term (as hereinafter defined).
- All applications are subject to approval by Canon U.S.A., Inc. (“Canon”), in its sole discretion. Canon reserves the right to confirm that the prospective member’s application information is accurate and may require additional proof upon request. Canon may reject any applicant in its sole discretion, with or without reason. Applicants are not eligible for membership if they have been previously expelled or terminated from any current or previous Canon program including the current, and any predecessor, CPS Program.
- Applicant hereby represents and warrants that all information submitted with their application is true, accurate, and up to date (including any contact or payment information). Any misrepresentation may result in immediate termination of membership with no refund of the annual membership fee.
- If accepted into the Program, Canon will provide the benefits specific to the Gold Membership level as detailed in the Benefits Section below. If Member desires to upgrade their Program Membership level, they must reapply for such upgraded level and pay the full amount of the upgraded membership fee. There will be no credit or refund for the current membership level.
- Automatic Renewal. The initial term of enrollment in the Program is one (1)
year from the date applicant accepts the Terms and Conditions and pays the
membership fee (although some benefits may start 24 hours after the start of such
initial term). After the initial term, your membership will automatically renew for
another one (1) year term (the initial term and all renewal terms are collectively
referred to herein as the “Term”) unless you cancel before the end of the then
current Term. Before you are automatically billed on the renewal date indicated
in your “Canon Professional Services Profile”, see https://shop.usa.canon.com/webapp/wcs/stores/servlet/LogonForm?catalogId=10101&storeId=10601&langId=-1,
we will notify you of your renewal and the applicable membership fee (if any) before the
renewal occurs. You will have the opportunity to cancel your membership before your
membership is renewed. Canon assumes no responsibility or liability for our failure to
contact you if your CPS Account profile contact information changes or becomes out of
date. Credit cards are the only valid form of payment for our auto-renewal services
(debit card, check cards or “ATM” cards are not accepted). We will charge the credit
card listed in our subscription manager at the time of auto-renewal. Your initial
sign-up is an authorization for us to use the credit card in our subscription manager to
pay for your initial membership subscription and any subsequent membership renewal. By
enrolling in our auto-renewal service, you understand your membership will automatically
renew and you authorize Canon to collect the then-applicable membership fee, using the
credit card found in the subscription manager. You also understand that if you would
like to cancel auto-renewal or do not want to auto renew, you must notify us prior to
the expiration of the current Term by calling our CPS Membership team at 1-888-CPS-4540
or updating your CPS Account profile https://myprofile.americas.canon.com/us/signin
- Applicant hereby represents and warrants that all information submitted with their
application is true and accurate. Any misrepresentation may result in immediate
termination of membership with no refund of the annual membership fee.
- Cancellations and Refunds. To cancel your CPS Membership, you must visit your CPS Account profile and follow the instructions for cancellation. You may cancel your CPS Membership at any time; you will continue to have access to your CPS Membership through the end of your current annual billing period. You can cancel your Membership at any time during the first fourteen (14) days of your Membership, and receive a full refund unless you have already requested and/or utilized any benefits of the program, in which case you are not entitled to a refund of your Membership fee. All Memberships will auto-renew at the end of the Membership period unless you change your auto-renewal preferences. Visit your CPS Account Profile to learn more about your Membership, manage your Membership settings, or to cancel your CPS Membership. If you cancel your CPS Membership, you will still have access to your CPS Account. We may terminate, restrict, or suspend your access to your CPS Membership without credit or refund to you for any reason in our sole discretion, including if we determine that your activity violates these Terms, is improper, involves fraud or misuse, or harms or interferes with our or any other person’s interests.
- Deleting your CPS Account. If you want to delete your CPS Account, you may be required to cancel your CPS Membership before your account can be deleted.
- Members will keep their CPS Account information up to date, including current mailing address (and home address if it differs from Member’s mailing address), phone number (mobile and home) and email. If Member does not keep their mailing address, phone number and email address up to date, Canon is not responsible for notices not received. Member must have internet access and the required browser software to enable Member to navigate the Canon CPS website throughout the Term and to receive all notices and messages from Canon CPS.
- Canon may change or otherwise modify the Program at any time by posting updated Terms and Conditions on the Canon CPS website and/or the Canon E Store or any other location that sells the CPS Services described herein. Should Canon terminate the Program prior to the expiration of the Term, all membership benefits will be terminated and there will be no refund of annual membership fees.
- 11. Member understands and agrees that failure to adhere to any of these Terms and Conditions may result in termination of Member’s membership by Canon. In such event, Member will not be entitled to any refund of annual membership fees.
- Member acknowledges that Canon makes no warranties or representations of any kind with respect to the prospects for any business relationship between Member and Canon as a result of this Agreement. Nothing in this Agreement will be deemed to create a partnership, joint venture or relationship of employment between Member and Canon.
- This Agreement and the membership benefits afforded hereunder may not be assigned or otherwise transferred by Member, and any attempted assignment or transfer will be void.
- Benefits
- Membership Benefits
- Introductory Membership Welcome Kit: Welcome Letter and CPS Member Card.
- Access to CPS Hotline number (“CPS Hotline”) with domestic and
international phone support (excluding Canon observed holidays and periods where
unavailability is due to circumstances beyond Canon’s control).
- Access to Equipment Evaluation Loans, subject to subsection b below.
- Priority three (3) business days Service Turnaround Time for repairs on Product
Eligible for Repair (as hereafter defined). A Business Day is defined as
excluding weekends, Canon observed holidays, and periods where unavailability is
due to circumstances beyond Canon’s control.
- Discounted admission to Canon Live Learning seminars and workshops.
- 20% discount on up to ten (10) repairs of your Product Eligible for Repair per
membership Term, subject to subsection d. below.
- Repair Coverage Loan (“RCL”), subject to subsection d. below.
- Free shipping from Canon Factory Service Centers to locations within the 50
United States and District of Columbia for repairs and Canon Maintenance Service
(“CMS”) on Product Eligible for Repair.
- Complimentary EOS Camera, EF and RF Lens CMS by Canon Factory Service Centers
for up to three (3) Products Eligible for Repair per Term.
- Eligible CMS for Members will be 18-Point EOS Camera Maintenance Service or
11-Point EF and RF Lens Maintenance Service, based on Products Eligible for
Repair.
- Onsite event and show support, as listed on the CPS website events calendar.
- Priority Telephone Support:
- Canon U.S.A. will make available, via telephone, dedicated technical support to
assist CPS members with service and support issues, excluding Canon observed
holidays and periods where unavailability is due to circumstances beyond
Canon’s control. Canon will not be liable in any way for unavailability
of this support.
- Equipment Evaluation Loan
- All loans of Canon equipment and related accessories (“Evaluation
Equipment”) made under the Equipment Evaluation Loan benefit are subject
to the following:
- Evaluation Equipment on the “Gold Evaluation List” will be
available only to Gold Members in good standing. Gold Evaluation List
contents are subject to change.
- Member’s membership will not be considered to be in good standing
if Member:
- Has not timely returned any Evaluation Equipment on loan under this
Program, or has not timely returned any Canon equipment on loan
under any other program;
- Has any outstanding amounts due to Canon;
- Has engaged in inappropriate conduct in connection with the Program,
as determined by Canon in its sole discretion.
- Evaluation Equipment available on the Gold Evaluation List is subject to
availability, excluding equipment the Member already owns or has previously
evaluated. The Gold Evaluation List can be accessed via the Equipment Loan
tab on the CPS website.
- All Equipment Evaluation Loan requests must be submitted by email using a
valid email address which is consistent with that in Member’s
then-current CPS account profile.
- New Members are subject to a thirty (30) day waiting period from the
original start date of the Term before requesting Equipment Evaluation
Loans.
- Equipment Evaluation Loan requests will be reviewed and fulfilled, and the
priority and scheduling of such loans will be determined, by Canon in its
sole discretion.
- Gold Members must give at least two (2) weeks’ notice for all
Equipment Evaluation Loan requests.
- Evaluation Equipment quantities are limited and are available on a first
come – first served basis within the Gold membership level.
- A maximum of three (3) pieces of Evaluation Equipment, including one (1)
camera body and/or one (1) Super Telephoto Lens, are allowed per
Equipment Evaluation Loan.
- Equipment Evaluation Loans are ten (10) days in length including shipping
time to and from Member.
- Evaluation Equipment is loaned to Member solely for use in accordance with
these Terms and Conditions. Any Evaluation Equipment loaned to Member is
owned by Canon and may not be loaned, sold, or otherwise transferred by
Member, to a third party.
- Canon will pay shipping charges for the Evaluation Equipment to the shipping
address listed in Member’s CPS Account, or as otherwise directed by
Member in their loan request, provided such shipping address is within the
50 United States or District of Columbia.
- First time Equipment Evaluation Loans will only be shipped to the
verified and approved shipping address listed in Member’s CPS
Account.
- Member will pay return shipping charges for the Evaluation Equipment to the
address specified by Canon, to be received by Canon no later than the due
date of the loan period, or at such other time as Canon requests its return.
- Canon reserves the right to recall any item of Evaluation Equipment, for any
reason, at any time, upon notice.
- Member will return the Evaluation Equipment, and all accessories
accompanying such Evaluation Equipment, if any (the
“Accessories”), to the address designated by Canon, in good
condition, reasonable wear and tear excepted. Member agrees to protect the
Evaluation Equipment against shock, impact, water damage, sand, dirt and
anything else which may cause damage. Member bears all risk of loss or
damage to the Evaluation Equipment while the Evaluation Equipment is in
Member’s possession and until receipt by Canon, including any damage
caused by improper packaging of the Evaluation Equipment for its return to
Canon. Member will reimburse Canon for the cost of any repairs to, or
replacement of, the Evaluation Equipment and/or Accessories resulting from
packaging of the Evaluation Equipment for its return to Canon.
- Member may choose any carrier to return the Evaluation Equipment to Canon.
However, Canon recommends shipping the Evaluation Equipment by rush carrier
service such as Federal Express, UPS Blue/Red Label or similar carriers.
All Evaluation Equipment must be packaged securely, insured, and shipped in
a manner that can be tracked. Member assumes all responsibility for
Evaluation Equipment shipped to Canon including, without limitation,
shipping costs and liability for damage during shipping.
- Member will carry “all risk” insurance on all Evaluation
Equipment in an amount equal to the price of the Equipment as set forth in
each Loan Shipping Order. Such insurance must list Canon as additional
insured. Member will reimburse Canon for any loss, theft, or disappearance
of Evaluation Equipment and will promptly notify Canon, and forward Canon a
copy of the police report, in the event of loss, theft or disappearance of
the Evaluation Equipment.
- Member agrees to use the Evaluation Equipment in accordance with published
Canon instructions.
- In the event Member fails to return the Evaluation Equipment by the due date
of the loan period, or at such other time as Canon requests its return,
Canon may invoice Member for Canon’s then current price for such
equipment, as set forth on the Loan Receipt, and Member will pay such
invoice within thirty (30) days of receipt. Failure to return Evaluation
Equipment, and/or pay such invoice, may result in the suspension or
termination of Member’s membership and/or privileges in the Program
and/or the seeking of legal or equitable relief, in Canon’s sole
discretion. Member will be responsible, and will reimburse Canon for, all
fees and expenses (including attorneys' fees and expenses) incurred by Canon
in connection with seeking such relief.
- Under no circumstances will Member perform any maintenance or repair on the
Evaluation Equipment. If maintenance or repair on the Evaluation Equipment
is necessary, Member will contact CPS immediately for further instructions.
- Member acknowledges and agrees that the Evaluation Equipment is loaned to
Member “AS IS”. THERE ARE NO WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT, AND ANY AND
ALL SUCH WARRANTITIES ARE EXPRESSLY DISCLAIMED, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
CANON WILL NOT BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION,
PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFIT OR OTHER DIRECT, INDIRECT,
SPECIAL, IINCIDENTAL OR CONDEQUENTIAL DAMAGES, ARISING OUT OF THIS
AGREEMENT, LOSS OF DATA OR THE USE OR INABILITY TO USE THE EVALUATION
EQUIPMENT.
- Time and Frequency Restrictions
- As a Gold member, Member may evaluate each item on the “Gold
Evaluation List” once during the lifetime of Member’s
membership, subject to these terms and conditions.
- Renewal of membership does not reset the frequency restriction above.
- Service
- Only products listed on the CPS Gold Repair List on the CPS website, and which
are entered into My CPS Products in My CPS Account (each, a “Product
Eligible for Repair”), are eligible for repair under Gold membership. The
CPS Gold Repair List is subject to change without notice. The Service benefits
of Gold membership are subject to this subsection d.
- Member must provide a correct street address on the CPS Rush Service Form for
return shipment. Return shipments will be shipped via overnight carrier at no
cost to Member. Next business day delivery may not be available in all areas.
- Warranty and Out of Warranty Repair Service
- Warranty Repair Service will be performed in accordance with Canon’s
Limited Warranty packaged with the Product Eligible for Repair. Proof of
Purchase must be included with the Product Eligible for Repair as noted on
the CPS Rush Service Form. The Service benefits of Gold membership may
confer greater benefits on member than the Limited Warranty for the Product
Eligible for Repair. However, these Terms and Conditions will not be
construed as a modification, extension or enhancement of that Limited
Warranty under any circumstances.
- For Out of Warranty Repair Service, a repair estimate will be sent to Member
for Member’s approval before any repairs are performed, unless the
repair estimate is under the pre-authorization amount as specified on the
CPS Rush Service Form. If Member does not reply to the repair estimate
within thirty (30) days of Canon’s receipt of the Product Eligible for
Repair, the Product Eligible for Repair will be returned to Member
unrepaired. Member will be responsible for all shipping costs and risk of
loss for such returned Product Eligible for Repair.
- Product Eligible for Repair which is submitted for Warranty Repair Service
without proof of Warranty eligibility may not be eligible for two (2)
business day Service Turnaround Time. Service on such products will be
treated as an Out of Warranty Repair.
- Repair Service
- Repair Service can be obtained by calling the CPS Hotline or using the CPS
Rush Service Form. The Contact Info section on the My CPS Account Page
contains the CPS Hotline contact information, CPS Rush Service Form and
Canon Factory Service locations. Repair Service pre-authorization is
specified on the CPS Rush Service Form.
- Should the repair require more than the amount pre-authorized on the CPS
Rush Service Form, an estimate of repair will be sent for Member’s
approval before any work is performed. In these cases, Service Turnaround
Time (as defined below) begins on the date Member approves the repair
estimate. If Canon cannot reach Member within thirty (30) days,
Member’s product will be returned unrepaired.
- Service Turnaround Time:
- For Warranty Repairs, Canon will repair the Product Eligible for Repair
provided that Canon determines, in its reasonable discretion, to be covered
by the Canon Limited Warranty. Repaired Products Eligible for Repair will be
shipped by a shipping service, by the third (3rd) Business Day following
receipt by Canon of the Product Eligible for Repair marked with a Gold CPS
Rush Service label (“Service Turnaround Time”). (Service
Turnaround Time does not mean that Member will receive the repaired product
by the 3rd Business Day.) Products eligible for Priority Service Turnaround
Time include: EOS Cameras, EF, and RF Lenses, Speedlites, and Battery
Grips. (Cinema Cameras, Cinema Lenses, Broadcast Lenses and all other
accessories are excluded)
- For Out of Warranty Repairs, Service Turnaround Time period will begin from
the date of Canon’s acceptance of Member’s payment for the
approved repair.
- If more than three (3) pieces are sent for repair at one time, Service
Turnaround Time for all pieces may be longer than three (3) Business Days.
- Service Turnaround Time is subject to availability of parts.
- In the event that Canon cannot meet the three (3) Business Days Service
Turnaround Time, Canon will provide Member with Repair Coverage Loan
equipment at Member’s request. Repair Coverage Loan equipment
(“RCL Equipment”) will, in Canon’s discretion, be
comparable to Member’s equipment being repaired. RCL equipment is
subject to availability.
- If Canon U.S.A. is not able to meet the Service Turnaround Time for repair,
or is not able to provide RCL Equipment for shipment within the specified
Service Turnaround Time, Member may be entitled to a $100 repair voucher
(the “Repair Voucher”). The Repair Voucher is redeemable in
accordance with the Terms and Conditions set forth below.
- Repair Voucher
- Repair Vouchers may be used toward one (1) Out of Warranty Repair of any
product on the CPS Gold Repair List, deemed by Canon U.S.A., in its
reasonable discretion, to be repairable.
- Repair Vouchers have an expiration date of one (1) year and can be redeemed
for up to $100.00 in repairs at Canon Factory Service Centers. If the final
repair charge is less than $100.00, the balance of the Repair Voucher is
void and no refund will be issued. The Repair Voucher has no cash value,
will not be replaced or reissued, and is nontransferable.
- Repair Vouchers can be combined with the discount on parts and labor set
forth in the “Repair Discount” Section below, but cannot be
combined with any other benefit or offer.
- Any attempted redemption of a Repair Voucher in violation of these Terms and
Conditions will be void.
- Repair Discount:
- The Gold Membership repair discount is twenty percent (20%) (the
“Discount”). The Discount will be applied to Canon’s
standard price for parts and labor for any Out of Warranty Repair for
products on the CPS Gold Repair List, where such Out of Warranty Repair is
performed by a Canon Factory Service Center on a Product Eligible for Repair
deemed by Canon, in its reasonable discretion, to be repairable.
- The Gold Membership Repair Discount is only applicable for up to ten (10)
Out of Warranty Repair Service transactions per Term. Any additional
repairs, beginning with the 11th occurrence, will receive Priority Service
Turnaround Time, but will be billed at Canon’s then-current standard
repair rates.
- The Discount can be combined with the Repair Voucher described above. It
cannot be combined with any other offer.
- Gold Membership Canon Maintenance Service (“CMS”)
- CMS is available for up to three (3) pieces of equipment, as listed on the
Products Eligible for Repair list, per Term. Any additional CMS requests,
beginning with the 4th occurrence, will be considered a standard repair and
will be billed at Canon’s then-current standard repair rates.
- CMS can be requested by selecting the CMS check box on the CPS Rush Service
Form or by calling the CPS Hotline.
- Shipping charges for products which are eligible for CMS will be handled in
the same manner as repair requests for Products Eligible for Repair.
- Eligible CMS for CPS Gold members will be an 18-Point EOS Camera Maintenance
Service, or 11-Point EF and RF Lens Maintenance Service, each as listed
below, based on Member’s Product Eligible for Repair.
- 18-Point EOS Camera Maintenance Service:
- Clean Image Sensor
- Clean Mirror
- Clean Focus Screen
- Clean External Viewfinder
- Clean External LCD Surface
- Clean Camera Body
- Check Moving parts (buttons, doors, latches)
- Check Operation of Hot Shoe
- Check Memory Card Insertion and Removal
- Check Lens Attachment and Removal
- Check Camera/Lens Communication
- Perform Simple Image Test (exposure, color balance, resolution)
- Verify Camera Shutter Count
- Check Internal Error Messages
- Check Operation of Terminals and Jacks
- Tighten External Screws
- Verify Firmware Version and Update (if required)
- Perform Pixel Mapping for Hot or Dead Pixels (if required)
- 11-Point EF and RF Lens Maintenance Service:
- Clean External Lens Optics
- Clean External Lens Body
- Check Lens Attachment and Removal
- Check Camera/Lens Communication
- Check External Lens Barrel
- Check Operation of Focus, Iris and Zoom Rings
- Check Operation of Tripod Collar (if applicable)
- Check Aperture Function
- Perform Image Test (Check Exposure and Shutter Speed)
- Tighten External Screws
- Verify Firmware Version and Update (if required)
- Repair Coverage Loan (“RCL”)
- RCL Equipment will be available only to Gold, Platinum, and Cinema members
in good standing as listed on their respective CPS Repair list.
- Member understands that all requests for RCL Equipment will be reviewed by
Canon in the same manner as it determines requests for Evaluation Equipment.
- RCL Equipment is loaned to Member solely for their use in accordance with
these Terms and Conditions. Any RCL Equipment loaned to Member is owned by
Canon and may not be loaned, sold, or otherwise transferred, by Member.
- Canon will pay for transporting the RCL Equipment, via a delivery service
selected by Canon in its sole discretion, to and from the address listed in
My CPS Account, or as otherwise directed by Member in their loan request,
within the 50 United States or District of Columbia.
- The RCL will last for the period it takes the Canon Factory Service Center
to repair Member’s equipment and ship it back to Member, subject to
recall rights below. A pre-paid shipping label will be included with the
RCL Equipment for the return of such equipment to Canon. Please apply the
label to the return carton and contact the carrier shown on the label for
return shipment to Canon.
- Canon may recall any item of RCL Equipment, for any reason, at any time,
upon notice.
- Member will return the RCL Equipment as directed by the terms above, in good
condition, reasonable wear and tear excepted. Member agrees to protect the
RCL Equipment against shock, impact, water damage, sand, dirt and anything
else which may cause damage to the RCL Equipment. Member bears all risk of
loss or damage to the RCL Equipment while in member’s possession and
until receipt by Canon, including any damage caused by improper packaging of
the RCL Equipment for its return to Canon. Member will reimburse Canon for
the cost of any repairs to, or replacement of, the RCL Equipment resulting
from damage to the RCL Equipment while on loan, including any damage caused
by improper packaging of the RCL Equipment for its return to Canon.
- Member will carry “all risk” insurance on all RCL Equipment
loaned to me in an amount equal to the full value of the RCL Equipment as
set forth in each Loan Shipping Order. Such insurance will list Canon
U.S.A., Inc. as an additional insured. Member agrees to reimburse Canon for
the difference between the amount paid to Canon under Member’s
“all risk” insurance policy and the amount of damages incurred
by Canon as a result of such loss, theft, or disappearance under the
“all risk” insurance policy. Member will promptly notify Canon,
and forward Canon a copy of the police report, in the event of loss, theft
or disappearance of the RCL Equipment.
- Member may choose any carrier to return the RCL Equipment to Canon.
However, Canon recommends that the RCL Equipment be shipped by rush carrier
service such as Federal Express, UPS Blue/Red Label or similar carriers.
All RCL Equipment must be packaged securely, insured, and shipped in a
manner that can be tracked. Member assumes all responsibility for RCL
Equipment shipped to Canon including, without limitation, shipping costs and
liability for damage during shipping.
- In the event Member fails to return the RCL Equipment when due, Canon may
invoice Member for Canon’s then current price for such equipment, as
set forth on the Loan Receipt, and member will pay such invoice within
thirty (30) days of receipt. Failure to return RCL Equipment, and/or pay
such invoice, may result in the suspension or termination of Member’s
membership privileges in the Program, and/or the seeking of legal or
equitable relief, in Canon’s sole discretion. Member will be
responsible, and will reimburse Canon for, all fees and expenses (including
attorneys' fees and expenses) incurred by Canon in connection with seeking
such relief.
- Member agrees to use the RCL Equipment in accordance with published Canon
instructions. Under no circumstances will Member perform any maintenance or
repair on the RCL Equipment. If maintenance or Repair on the RCL Equipment
is necessary, Member will call CPS Hotline for further instructions.
- Member acknowledges and agrees that the RCL Equipment is loaned to member
“AS IS”. THERE ARE NO WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT, AND ANY AND
ALL SUCH WARRANTITIES ARE EXPRESSLY DISCLAIMED, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
CANON WILL NOT BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION,
PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFIT OR OTHER DIRECT, INDIRECT,
SPECIAL, IINCIDENTAL OR CONDEQUENTIAL DAMAGES, ARISING OUT OF THIS
AGREEMENT, LOSS OF DATA OR THE USE OR INABILITY TO USE THE RCL EQUIPMENT.
- Additional Restrictions and Exemptions:
- The following products are not eligible for benefits under this Program:
- Products that have been modified, other than by Canon Factory Service
Center Technicians.
- Refurbished products, unless such products have been refurbished by
Canon.
- Products sent in by a third-party or dealer.
- Counterfeit Products
- Products that are not listed on the CPS Gold Repair list on the CPS
website.
- In the event Canon is unable to carry out its material obligations under this Agreement by reason of “force majeure” (defined below) those obligations will be suspended during the continuance of the force majeure, provided the cause of the force majeure is remedied as quickly as practicable. The term “force majeure” means any event caused by occurrences beyond Canon’s reasonable control, including, but not limited to, acts of God, fire or flood, war (declared or undeclared), terrorism, disaster, epidemic, pandemic, governmental regulations, policies or actions enacted or taken subsequent to execution of the Agreement or other emergency making it unsafe, impossible or illegal to perform under the Agreement.
- THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK. This Agreement will not be amended or otherwise modified except in a writing authorized by Canon, which may be a posting on a website via email or another manner Canon deems appropriate. In the event that any one or more of the provisions of the agreement is unenforceable, the enforceability of the remaining provisions will be unaffected.
- This Agreement constitutes the entire agreement between the parties concerning the subject matter of such documents and supersedes all prior and contemporaneous agreements or representations, written or oral, of the parties pertaining to such subject matter. This Agreement may not be modified except with Canon’s prior written consent. The failure of Canon to enforce any provision or condition contained in this Agreement at any time will not be construed as a waiver of that condition or provision nor will it operate as a forfeiture of any right of future enforcement of the condition or provision.