Canon U.S.A., Inc. | Service and Repairs for the Imaging Professional

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Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus is on delivering speed and quality service to our members.

Updates Regarding Service Operations

Canon’s Honolulu, HI, Factory Service location is open for customers to drop-off repairs.
Costa Mesa, CA, Factory Service location is open for customers to drop-off or ship Camera, Video and Broadcast products for service.
Canon’s Burbank, CA, Factory Service location is open for customers to drop-off Camera, Video products for service.
Canon’s Lyndhurst, NJ, Professional Service & Support Center is open for customers to drop-off Camera, Video and Broadcast products for service.
Canon’s Factory Service Center in Newport News, VA, is open to service Camera and Video products shipped to the facility.
AbelCine’s Drop off location in Brooklyn, NY is open for customers to drop-off repairs for select Camera and Video products by appointment.
The Professional Service and Support Center drop-off counter at the Canon U.S.A. Itasca, IL, location is closed. This location is no longer a service drop-off point for repairs of DSLR, Lens, and Video equipment.
Product demonstrations and on-site events are suspended until further notice.

Return to this page for updates on the openings of these locations. We apologize for any inconvenience or delays that may occur during this time.

Service

Canon Professional Services knows that when your equipment is down - so is your business - and lengthy repairs can cost precious time and money! As a CPS member, a professional image maker can expect expedited repairs, Repair Coverage Loans¹, repair discounts² and complimentary maintenance service³ backed by Canon's reputation as an industry leader in service and support. To initiate a maintenance or expedited repair service, members log onto their CPS account and click on the Online Repair Service link and follow the prompts.

Support

Upon joining, members enjoy access to Canon's all U.S. based, award winning phone support hotline. Whether at home or on the job, connecting with a skilled CPS technical representative is as easy as picking up the phone.

	SILVER MEMBERSHIP	GOLD MEMBERSHIP	PLATINUM MEMBERSHIP	CINEMA MEMBERSHIP
Service Turnaround	3-5 Business Days	3 Business Days	2 Business Days	2 Business Days^*
Repair Coverage Loan		After Repair Turnaround	After Repair Received	After Repair Received
Canon Maintenance Service		DSLR & EF Lens on 5 Pieces	DSLR & EF Lens on 10 Pieces	DSLR & EF Lens on 10 Pieces
Repair Discount		20% Discount on up to 10 Pieces	30% Discount on up to 15 Pieces	30% Discount on up to 20 Pieces
Service Shipments		FREE Return Shipping	FREE Shipping Both Ways	FREE Shipping Both Ways
	CPS Silver Repair List	CPS Gold Repair List	CPS Platinum Repair List	CPS Cinema Repair List

* Products eligible for Two (2) Business Day Turnaround Time include: EOS DSLR, EF Lenses, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded)

In the rare case that a repair is delayed, Repair Coverage Loans are available to Gold, Platinum and Cinema members.
Repair discounts are extended to Gold, Platinum and Cinema members.
Complimentary maintenance service is available for Gold, Platinum and Cinema members.

An in-depth look at
Canon Professional Services

TIME TO RENEW?

Log-in and renew your CPS membership
to take advantage of membership perks.

Service and Repairs for the Imaging Professional | Canon USA

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EOS-1DX	EOS R	XA-35	XC15
EOS-1D X Mark II	EOS RP	XF 100
EOS-1D X Mark III	EOS 7D	EOS 80D	XF 105
EOS 7D Mark II	EOS 77D	XF 200
EOS 6D	EOS 70D	XF 205
EOS 5D Mark III	XA-20	XF 300
EOS 5D Mark IV	XA-25	XF 305
EOS 5Ds	XA-30	XC10
EOS 5Ds R

EF 14mm f/2.8L II USM	EF 100mm f2.8 USM Macro	EF 800mm f/5.6
EF 20mm f/2.8 USM	EF 100mm f2.8 L IS USM Macro	EF-S 24mm f/2.8 STM
EF 24mm f/1.4L II USM	EF 135mm f/2.0L USM	EF-S 35mm f/2.8 Marco IS STM
EF 24mm f/2.8L IS USM	EF 180mm f/3.5L Macro USM	EF-S 60mm f/2.8 Marco
EF 28mm f/1.8 USM	EF 200mm f/2.8L II USM	MP-E 65mm f/2.8 1-5x Macro
EF 28mm f/2.8 IS USM	EF 200mm f/2L IS USM	RF 85mm F1.2L USM
EF 35mm f/1.4L USM	EF 300mm f/2.8L IS II USM	TS-E 17mm f/4 L
EF 35mm f/1.4L II USM	EF 300mm f/4L IS USM	TS-E 24mm f/3.5L II
EF 40mm f/2.8 STM	EF 400mm f/2.8L IS II USM	TS-E 45mm f/2.8
EF 50mm f/1.2 L	EF 400mm f/2.8L IS III USM
EF 50mm f/1.4 USM	EF 400mm f/4 DO IS II USM
EF 50mm f/2.5 Compact Macro	EF 400mm f/5.6L USM
EF 85mm f/1.2L USM II	EF 500mm f/4.L IS II USM
EF 85mm f/1.8 USM	EF 600mm f/4L IS II USM
EF 100mm f/2 USM	EF 600mm f/4L IS III USM

EF 8-15mm f/4 USM	EF 24-105mm f/4L IS USM	EF 70-300mm f/4.5-5.6 DO IS USM	EF-S 10-22mm f/3.5-4.5 USM
EF 11-24mm /4L USM	EF 24-105mm f/4L II IS USM	EF 70-300mm f/4-5.6 IS USM	EF-S 15-85mm f3.5-5.6 IS USM
EF 16-35mm f/2.8L II USM	EF 28-300mm f/3.5-5.6 IS USM	EF 70-300mm f/4-5.6 IS II USM	EF-S 17-55mm f/2.8 IS USM
EF 16-35mm f/2.8L III USM	EF 70-200mm f/2.8L USM	EF 70-300mm f/4.5-5.6 L IS USM	EF-S 18-135mm f/3.5-5.6 IS
EF 16-35mm f/4L USM	EF 70-200mm f/2.8L IS USM II	EF 100-400mm f/4.5-5.6L IS USM	EF-S 18-135mm f/3.5-5.6 IS STM
EF 17-40mm f/4L USM	EF 70-200mm f/2.8L IS USM III	EF 100-400mm f/4.5-5.6L IS II USM	EF-S 18-135mm f/3.5-5.6 IS USM
EF 24-70mm f/2.8L II USMM	EF 70-200mm f/4L USM	EF 200-400mm f/4L IS USM	EF-S 18-200mm f/3.5-5.6 IS
EF 24-70mm f/2.8L IS USM	EF 70-200mm f/4L IS USM	EF-M 15-45mm f/3.5-6.3 IS STM	EF-S 55-250mm f/4-5.6 IS STM
EF 24-70mm f/4L IS USM	EF 70-200mm f/4L IS USM II	EF-S 10-18mm f/4.5-5.6 IS STM	RF 24-105mm F4 L IS USM
EF 24-105mm f/3.5-5.6 IS STM

EF 1.4x III	Speedlite 600EX II-RT	Wireless WFT-E6A	WFT-E5A
EF 2x III	Speedlite Battery Pack CP-E4	Wireless WFT-E7A	WFT-E6A
Speedlite 270EX II	Speedlite Battery Pack CP-E4N	Wireless WFT-E8A	WFT-E7A
Speedlite 320EX	Speedlite MR-14EX II	GPS-E2	WFT-E8A
Speedlite 430EX II	Speedlite MT-24EX	GPS-E1
Speedlite 430EX III-RT	Speedlite MT-26EX	WFT-E2A
Speedlite 470EX-AI	Speedlite ST-E3-RT	WFT-E2A II
Speedlite 600EX RT	Wireless WFT-E4 II A	WFT-E4A II

EOS-1DX	EOS R	XA-35	XC15
EOS-1D X Mark II	EOS RP	XF 100
EOS-1D X Mark III	EOS 7D	EOS 80D	XF 105
EOS 7D Mark II	EOS 77D	XF 200
EOS 6D	EOS 70D	XF 205
EOS 5D Mark III	XA-20	XF 300
EOS 5D Mark IV	XA-25	XF 305
EOS 5Ds	XA-30	XC10
EOS 5Ds R

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CANON REPAIRS

Canon Care & Service for the imaging Professional

Updates Regarding Service Operations

Service

Support

SILVER

GOLD

PLATINUM

CINEMA

An in-depth look at
Canon Professional Services

TIME TO RENEW?

Log-in and renew your CPS membership
to take advantage of membership perks.

Service and Repairs for the Imaging Professional | Canon USA

CN-E14mm T3.1 L F	EF 50mm f/1.2 L	EF 400mm f/5.6L USM
CN-E24mm T1.5 L F	EF 50mm f/1.4 USM	EF 500mm f/4.L IS II USM
CN-E35mm T1.5 L F	EF 50mm f/2.5 Compact Macro	EF 600mm f/4L IS II USM
CN-E50mm T1.3 L F	EF 85mm f/1.2L USM II	EF 600mm f/4L IS III USM
CN-E85mm T1.3 L F	EF 85mm f/1.8 USM	EF 800mm f/5.6
CN-E135mm T2.2 L F	EF 100mm f/2 USM	EF-S 24mm f/2.8 STM
EF 14mm f/2.8L II USM	EF 100mm f2.8 USM Macro	EF-S 35mm f/2.8 Marco IS STM
EF 20mm f/2.8 USM	EF 100mm f2.8 L IS USM Macro	EF-S 60mm f/2.8 Marco
EF 24mm f/1.4L II USM	EF 135mm f/2.0L USM	MP-E 65mm f/2.8 1-5x Macro
EF 24mm f/2.8L IS USM	EF 180mm f/3.5L Macro USM	TS-E 17mm f/4 L
EF 28mm f/1.8 USM	EF 200mm f/2.8L II USM	TS-E 24mm f/3.5L II
EF 28mm f/2.8 IS USM	EF 200mm f/2L IS USM	TS-E 45mm f/2.8
EF 35mm f/1.4L USM	EF 300mm f/2.8L IS II USM	EF 400mm f/2.8L IS II USM
EF 35mm f/1.4L II USM	EF 300mm f/4L IS USM	EF 400mm f/2.8L IS III USM
EF 40mm f/2.8 STM	EF 400mm f/4 DO IS II USM	RF 85mm F1.2L USM

EOS-1DX	EOS C100 with Dual Pixel CMOS AF Feature Upgrade
EOS-1D X Mark II	EOS C100 Mark II	EOS C700 GS PL	XC10
EOS-1D X Mark III	EOS C200	EOS-1D C	XC15
EOS 6D	EOS C200B	XA-20
EOS 7D	EOS C300 EF	XA-25
EOS 5D Mark III	EOS C300 with Dual Pixel CMOS AF Feature Upgrade	XA-30
EOS 5D Mark IV	EOS C300 PL	XA-35
EOS 5Ds	EOS C300 Mark II	XF 100
EOS 5Ds R	EOS C300 PL Mark II	XF 105
EOS R	EOS C500 EF	XF 200
EOS RP	EOS C500 PL	XF 205
EOS 80D	EOS C700 EF	XF 300
EOS 77D	EOS C700 PL	XF 305
EOS 70D	EOS C100

CN-E14mm T3.1 L F	EF 28mm f/2.8 IS	EF 200mm f/2.8L II USM	Extender EF 2x III
CN-E24mm T1.5 L F	EF 28mm f/2.8 IS USM	EF 70-200mm f/2.8L USM	TS-E 17mm f/4L
CN-E35mm T1.5 L F	EF 35mm f/1.4L USM	EF 300mm f/2.8L IS II USM	TS-E 24mm f/3.5L
CN-E50mm T1.3 L F	EF 35mm f/2.0 IS USM	EF 300mm f/4L IS USM	TS-E 24mm f/3.5L II
CN-E85mm T1.3 L F	EF 40mm f/2.8 STM	EF 70-200mm f/4L IS USM	TS-E 45mm f/2.8
CN-E135mm T2.2 L F	EF 50mm f/1.2L USM	EF 400mm f/2.8L IS II USM	TS-E 90mm f/2.8
EF 14mm f/2.8 L USM	EF 50mm f/2.5 Comapct Macro	EF 400mm f/4 DO IS USM	EF 50mm f/2.5 Compact Macro
EF 14mm f/2.8L II USM	EF 50mm f/1.4 USM	EF 400mm f/4 DO IS II USM	EF-S 60mm f/2.8 Macro USM
EF 8-15mm f/4L Fisheye USM	EF 85mm f/1.2L II USM	EF 400mm f/5.6L USM	MP-E 65mm f/2.8 1-5x Macro Photo
EF 20mm f/2.8 USM	EF 85mm f/1.8 USM	EF 500mm f/4L IS II USM	EF 100mm f/2.8 Macro USM
EF-S 24mm f/2.8 STM	EF 100mm f/2 USM	EF 600mm f/4L IS II USM	EF 100mm f/2.8L Macro IS USM
EF 24mm f/1.4L II USM	EF 100mm f/2.8 USM	EF 800mm f/5.6L IS USM	EF 180mm f/3.5L Macro USM
EF 24mm f/2.8 IS USM	EF 135mm f/2L USM	Extender EF 1.4x II	RF 85mm F1.2L USM
EF 28mm f/1.8 USM	EF 135mm f/2.8 with Softfocus	Extender EF 1.4x III
EF 28mm f/2.8	EF 200mm f/2L IS USM	Extender EF 2x II

CN-E14.5-60mm T2.6 L S	EF 16-35mm f/2.8L III USM	EF 24-70mm f/2.8L II USM	EF 70-300mm f/4-5.6L IS USM
CN-E14.5-60mm T2.6 L SP (PL)	EF 16-35mm f/2.8L II USM	EF 24-70mm f/4L IS USM	EF 70-300mm f/4-5.6L IS II USM
CN-E15.5-47mm T2.8 L S	EF 17-40mm f/4L USM	EF 24-105mm f/3.5-5.6 IS STM	EF 100-400mm f/4.5-5.6L IS USM
CN-E15.5-47mm T2.8 L SP (PL)	EF-S 15-85mm f/3.5-5.6 IS USM	EF 24-105mm f/4L IS II USM	EF 100-400mm f/4.5-5.6L IS II USM
CN-E30-105mm T2.8 L S	EF-S 17-55mm f/2.8 IS USM	EF 24-105mm f/4L IS USM	EF 200-400mm f/4L USM Extender 1.4x
CN-E30-105mm T2.8 L SP (PL)	EF-S 17-85mm f/4-5.6 IS USM	EF 28-300mm f/3.5-5.6L IS USM	CINE-SERVO 17-120mm T2.95 PL
CN-E30-300mm T2.95-3.7 L S	EF-S 18-135mm f/3.5-5.6 IS	EF-S 55-250mm f/4-5.6 IS STM	CINE-SERVO 17-120mm T2.95 EF
CN-E30-300mm T2.95-3.7 L SP (PL)	EF-S 18-135mm f/3.5-5.6 IS STM	EF 70-200mm f/2.8L IS II USM	CINE-SERVO 50-1000mm T5.0-T8.9 PL
EF 11-24mm f/4L USM	EF-S 18-200mm f/3.5-5.6 IS	EF 70-200mm f/4L USM	CINE-SERVO 50-1000mm T2.95 EF
EF-S 10-18mm f/4.5-5.6 IS STM	EF-S 35mm f/2.8 Macro IS STM	EF 70-300mm f/4.5-5.6 DO IS USM
EF-S 10-22mm f/3.5-4.5 USM		EF 70-300mm f/4-5.6 IS USM

CANON REPAIRS

Canon Care & Service for the imaging Professional

ABOUT CPS

SILVER MEMBERSHIP

GOLD MEMBERSHIP

PLATINUM MEMBERSHIP

CINEMA MEMBERSHIP

ENTERPRISE MEMBERSHIP

Updates Regarding Service Operations

Service

Support

SILVER

GOLD

PLATINUM

CINEMA

An in-depth look at Canon Professional Services

TIME TO RENEW?

Log-in and renew your CPS membership to take advantage of membership perks.

An in-depth look at
Canon Professional Services

Log-in and renew your CPS membership
to take advantage of membership perks.