Firmware Notice: EOS C400: Firmware Version 1.0.3.1

Firmware Version 1.0.3.1 incorporates the following enhancements:

  1. Improves security features. A password must be set initially.
    a.  Adds the ability to review the history of any changes made to the password, network information, or other settings.
    b.  *For more information, please refer to the 'Setting a Password' section in the Advanced User Guide on cam.start.canon.
  2. Enables firmware updates to be performed when the camera is connected to the internet and new firmware is made available on Canon servers.
  3. Supports the following transmission methods in the CV Protocol:
    -Broadcast
    -Multicast (Same segment only.)
  4. Enables the playback of RAW clips in Media mode with Lens corrections such as Distortion Aberration Correction.
  5. Adds [Track after Focusing] function.
  6. Enables to display below information on [DISP Level 2].
    Recording Format
    Main resolution
    Sensor Mode
    Digital IS
    Gamma/Color Space
    Level (Numeric)
  7. Toggles On/Off each time the button is pressed when using the [Pause Digital IS] funcition insted of pausiong only while button is pressed, to improve usability.
  8. Fixes minor issues.

Support

Download Firmware Version 1.0.3.1 for the EOS C400.

To help obtain optimal performance of this camera, we recommend that you also download and install the most recent versions of Canon Software and the EOS C400 Advanced User Guide.

If you have not already done so, please register the EOS C400. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS / 1-855-246-3367
TDD: 1-855-270-3277
Email: CinemaEOS@cits.canon.com

For additional support options: https://www.usa.canon.com/support

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more