*If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, you will receive an adjusted repair estimate to reflect the added service/parts. In this case, any estimate provided previously for the Canon Precision Alignment (CPA) will be adjusted. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Precision Alignment.
Resolution Adjustment, and/or removing internal dust or debris of either the body or the lens are not covered under CPA. CPA is limited to single/center point calibration, and does not include all “peripheral” point adjustment. These services can be provided as a billable (chargeable) repair. For Mirrorless and DSLR bodies, CPA is limited to electronic adjustments only for Dual Pixel Auto Focus (DAF) accuracy and Auto Focus system, and does not involve any mechanical adjustment. Learn more here.
Services available on eligible Canon Digital SLR/Mirrorless cameras and EF/RF lens models only, for residents of the 50 United States, the District of Columbia and Puerto Rico who purchased and use their eligible camera and/or lens there. Canon cameras and lenses that are past their supported service life are not considered eligible products.
Failure or malfunction not related to the original estimate is not covered under repair warranty. If a failure is identified with your product during your requested Maintenance Service, the Canon Service & Repair Center will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e. fixed price repair, repair limit or time & cost estimate).
There is no repair warranty on subsequent failures or malfunctions not identified during CPA.