PIXMA PRINT PLAN

PIXMA Print Plan is a subscription service based on printed pages. Depending on your expected monthly print needs you select the appropriate Plan for you. The subscription cost for the Monthly Print Plan (which allows for Rollover Pages) or the Pay As You Print Plan covers the cost of ink cartridge delivery and ink usage. We will ship you a set of PIXMA Print Plan Cartridges after you enroll in any of the subscription plans offered by the PIXMA Print Plan Service.

Our PIXMA Print Plan Service is set up so you can manage your PIXMA Print Plan based on your usage needs.

You can cancel your enrollment in the PIXMA Print Plan Service at any time.
 

You can change the selection of your monthly subscription to the PIXMA Print Plan through your MyCanon Account.
 

1. Log into your MyCanon Account
2. Go to my Manage Plan
3. Select Cancel Plan

Cancellation of your enrollment includes a cancellation of your Monthly PIXMA Print Plan and/or the Pay Per Print Plan subscription. The cancellation will take effect at the end of the current billing cycle for your Monthly PIXMA Print Plan.

When canceling a Monthly PIXMA Print Plan, you will receive your final bill at the end of the current billing cycle. The remaining rollover pages, if any, will expire at the end of the billing cycle in which you request the cancellation.

When canceling a Pay Per Print Plan subscription you can continue to print Pages until the end of your current billing cycle. You will receive your final bill at the end of the current billing cycle for all Pages printed after your cancelation request.

The Pay As You Print Plan is billed when you print your first page in a page block, so once you cancel your enrollment you will no longer be billed (Page blocks are based on 30 printed pages per block, see PIXMA Print Plan terms and conditions for specifics). Pay As You Print Plan enrollment is no longer available after November 1, 2022.

No, with the PIXMA Print Plan we will monitor your usage and ink levels. PIXMA Print Plan Ink Cartridge(s) will be provided as your ink level gets lower and the printer will prompt you when to change the cartridge(s). There is no need to call and order or lookup the cartridge type.

You must keep your PIXMA Print Plan Printer connected to the Internet to allow Canon to consistently monitor your ink levels.

The PIXMA Print Plan Cartridges are ink cartridges specifically designed for PIXMA Print Plan printers and they will not work in non-PIXMA Print Plan printers.

PIXMA Print Plan cartridges only work while subscribed to a PIXMA Print Plan, see terms of service for specification and cartridge restriction.

In order to enroll in the PIXMA Print Plan Service and maintain your subscription in the PIXMA Print Plan, there are a few requirements:

1. You need to check your printer's eligibility. Only select PIXMA print models are supported. For a full list of eligible printers visit the PIXMA Print Plan.
2. You need to have a valid payment method (bank issued credit card) and an active e-mail address. Prepaid Cards or Gift Cards are not a valid form of payment for the subscription services, a Bank issued Credit or Debit card is required.
3. You need a wireless connection to the Internet, your printer must be connected to the Internet and Auto powered on setting must be enabled for your ink levels to be monitored.
4. You need to maintain your current shipping address in your MyCanon Account for delivery of your PIXMA Print Plan Ink Cartridges.
5. Prepaid Cards or Gift Cards are not a valid form of payment for the subscription services, a Bank issued Credit or Debit card is required.

All of your account information can be reviewed and managed on your MyCanon Account. You will be able to track your printed pages and billing information as well as make changes to your account.

You may receive promotional pages with your initial enrollment in the PIXMA Print Plan. Both the Monthly Print Plan and the Pay As You Monthly Print Plan will start billing when you print the first page after the promotional pages have been used or 6 months from the first enrollment date, whichever comes first. This will be your service start date for billing purposes.
 

Please note that a Monthly Print Plan will be billed at the service start date and the Pay Per Print Plan will be billed at the end of your monthly cycle for the Pages you have printed.

No, we do not offer a free trial.
If we offer promotional pages for enrolling the first time in the PIXMA Print Plan Service you will be notified upon enrollment and will have 6 months to use the promotional pages.

No. You cannot enroll your PIXMA Print Plan Printer in both Services. The same printer cannot be associated with two Services or accounts.