If the camera meets the serial number criteria listed above, the product will be inspected and repaired free of charge. If you own one of the affected cameras please contact our Customer Support Center.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Support options and hours of operation: www.usa.canon.com/support