Firmware Notice: PowerShot SX720HS: Firmware Version


Firmware Version incorporates the following fix:

Corrects the phenomenon in which the remaining battery level gradually decreases even though the battery charge is complete and the camera remains connected to a computer.
(This phenomenon does not occur when charging using the CB-2LH battery charger or the CA-DC30 compact power adapter).

The firmware Version released this time necessary to update cameras with firmware up to Version

If your camera’s firmware is already Version, it is not necessary to update the firmware.
Please note that once the camera is updated to the latest version, it cannot be restored to a previous version.

How to Identify Cameras that are Subject to the Firmware Update
Please check the serial number at the back of the monitor.
This firmware update is for products with the following serial numbers.

Affected Serial Numbers
Sixth digit from left is “2” or less. [*****2******], [*****1******], [*****0******]


Download Firmware Version for the PowerShot SX720HS.

If you have not already done so, please register the PowerShot SX720HSBy registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank You,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
TDD: 1-866-251-3752
Support options and hours of operation:



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