Free Standard Shipping & Handling on Cameras & Lenses
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Service Notice: Remote Controller RC-V100
Thank you for using Canon products.
We have determined that the Remote B terminal on some RC-V100s may not operate properly. If your RC-V100 is experiencing this issue and the serial number falls within the affected serial number range below, please contact the Canon Customer Support Center or Retailer from which you purchased the RC-V100.
Affected Serial Number Range
Serial Number Range: 040303 to 040610
Support
Canon USA will evaluate and repair the RC-V100 free of charge. Shipping and handling charges may apply. Please contact the Canon Customer Support Center for details.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Contact Information for Inquiries | |
Canon Customer Support Center | |
Phone: | 1-855-CINE-EOS (toll free)
|
1-855-246-3367 | |
TTD: | 1-855-270-3277 |
Email: | CinemaEOS@cits.canon.com |
Support options and hours of operation: www.usa.canon.com/support |

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