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VIXIA HF R500
VIXIA HF R500
Drivers & Downloads
Supporting Documents
Manuals
Standard Definition or High Definition
Television System
Video Recording system
Image Sensor
Total Pixels
Effective Pixels
Photo: Approx. 2.07 Megapixels (1920 x 1080)
Maximum recording Time
LP (1440 x 1080) 12 hours 15 minutes**
FXP (1920 x 1080) 4 hours 10 minutes**
MXP (1920 x 1080) 2 hours 55 minutes**
NTSC 60p (1920 x 1080) 2 hours 30 minutes** 32GB SD Memory Card in MP4:
4Mbps (1280 x 720): 17 hrs. 20 min.
17Mbps (1920 x 1080): 4 hr. 10 min.
24Mbps (1920 x 1080): 2 hr. 55 min.
35Mbps (1920 x 1080): 2 hr. 20 min. * When recording has continued for 12 hours, it will automatically stop and then start.
** Variable bit rate
Lens
*Manual mode/Cinema Mode only
Focal Length: 2.8-89.6mm
35mm Film Equivalent:: Optical Zoom: 38.5-1232mm / Advanced Zoom Off: 38.5-1232mm / Advanced Zoom On: 32.5-1853mm
Zoom Speed: Variable / 3 Fixed Zoom Speeds; Max. F/Stop: f/1.8-4.5
Focusing System
Manual Exposure
Programmed AE
Max Shutter Speed
Still Image: 1/500 sec.
Minimum Focusing Distance
All other modes: 10mm (WIDE end), 1m across entire zooming range (from edge of lens). However, approx. 50cm at tele macro setting established at this time (automatic movement to TELE end)
White Balance
Frame Rate
AVCHD: 60i/PF30/60P
MP4: 24P/30P/60P
Minimum Illumination
Low Light mode: 0.4 lux
Image Stabilization
Intelligent IS in Auto/Baby mode: Dynamic IS (default)
Powered IS
Macro IS
Tripod Mode IS Modes other than Intelligent IS; Dynamic IS and Powered IS settings can be made manually in Manual*1/Cinema Mode: Standard IS
IS Off *Angle detection and sensor-based movement vector detection (hybrid supported)
*1P, SCN*2
*2Portrait, Sports, Snow, Beach, Sunset, Night, Low Light, Spotlight, Fireworks)
Filter Diameter
Viewfinder
LCD Screen
Recording Media
*Use of Class 4 or above (4, 6 or 10) memory cards is recommended for recording MXP or FXP (1920 x 1080 pixel recording) movies. For other recording formats, a Class 2 or higher card is recommended. Also, movie (AVCHD/MP4) recording requires cards with 128MB of memory or more.
USB Terminal
Video Terminal
Audio
MP4 Satisfied: MPEG-2 AAC-LC (2 Channel)
Sampling Frequency: 48 KHz
Accessory Shoe
Supplied Video Editing Software
HDMI Terminal
Microphone Terminal
AV Mini Terminal/Headphone Terminal
Operating Temperature range
Dimensions
Weight
† Prices and specifications subject to change without notice. Actual prices are determined by individual dealers and may vary.
VIXIA HF R500

CANON DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY
FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Consumer Digital Video Equipment (the 'Equipment') purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no charge to you.
Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and incompatible software. In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the Equipment or call the CANON INFORMATION CENTER AT 1—800-OK-CANON). You will be directed to the nearest service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:
- Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure to follow operating instructions;
- If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
- If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms, military operations, hotels, schools, hospitals or for other commercial, industrial, or institutional applications. These uses are covered only by such specific warranty as Canon may issue with such sales. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold “AS IS”, without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure you are contacted right away should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT’S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CANON U.S.A., INC
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you VIXIA HF R500 that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store

Battery Charger CG-700
Charges Li-Ion Battery 700 Series.
MSRP: 95.0

Battery Pack BP-718
Battery pack.
MSRP: 90.0

Battery Pack BP-727
High capacity intelligent battery pack.
MSRP: 130.0

Compact Power Adapter CA-110
Compact Power Adapter for the BP-110 Battery Pack.
MSRP: 125.0

HTC-100
Mini-HDMI Cable: connects Canon HD Camcorders/select PowerShot Cameras to HDMI compatible TV.
MSRP: 80.0

Interface Cable IFC-400PCU
The Canon IFC-400PCU USB Interface Cable enables you to transfer your camera pictures to a computer fast. The cable connects to your camera and to the USB port on your PC or MAC Computer. Comes standard with the EOS 1Ds Mark III, 1D Mark IV, 1D Mark III, 1Ds Mark II, 1D Mark II N, 1D Mark II, 5D Mark II, 7D, 5D, 50D, 40D, 30D, 20D, 10D, Digital Rebel XTi, Digital Rebel XT and Digital Rebel. Please see Compatibility tab for compatible models.
MSRP: 16.0

Kata Small Shoulder Bag
Enjoy the convenience of this small shoulder bag, compatible with the following camcorders: DC100, DC40, GL2, VIXIA HF S10 Dual Flash Memory, VIXIA HF S100 Flash Memory, VIXIA HF S11 Dual Flash Memory, VIXIA HF11 Dual Flash Memory, VIXIA HF20 Dual Flash Memory, VIXIA HF200 Flash Memory, VIXIA HG20 Hard Disk Drive, VIXIA HG21 Hard Disk Drive, ZR800, ZR800 miniDV Refurbished
MSRP: 140.0

Neck Strap NS-10
Neck Strap for your FS Camcorder.
MSRP: 18.0

SC-2000 Soft Carrying Case
Protect your camcorder with the professional-quality SC-2000 Soft Carrying Case, featuring secure compartments for filters and extra battery packs.
MSRP: 80.0

SD Memory Card Album DA-10
Enjoy this album-style memory card holder which holds up to 30 SD memory cards.
MSRP: 29.99

SD Memory Card Wallet SW-10
Enjoy this slim, wallet-style memory card holder.
MSRP: 9.99

STV-250N Mini Plug to RCA
Used to connect to a TV or VCR.
MSRP: 22.0

Shoulder Strap SS-600
MSRP: 20.0

Shoulder Strap SS-650
This small but rugged shoulder strap gives you added security with leather reinforced attachments and is convenient for hands free transportation.
MSRP: 35.0

Soft Case SC-A80
Fits most Canon Consumer Camcorders with large front-zippered pockets, two carrying straps with overlapping grip and a removable shoulder strap.
MSRP: 35.0

USB Adapter UA-100
USB Adapter for USB cable to connect to an external HDD
MSRP: 20.0

Video: CarePAK PLUS (2YR)
CarePAK PLUS offers protection from accidental damage such as drops, spills, power surges, and more, including normal wear and tear, beyond the standard warranty period. It also includes Image Recovery (included with Cameras, Camcorders, and Printers with a memory card slot only), priority repair service, free return shipping, $0 deductible, genuine Canon factory service with only genuine Canon parts, and is transferable if you sell or gift your product. With a CarePAK PLUS, a damaged product will be repaired to good working condition or replaced with an equivalent product.
MSRP: 32.99

Video: CarePAK PLUS (3YR)
CarePAK PLUS offers protection from accidental damage such as drops, spills, power surges, and more, including normal wear and tear, beyond the standard warranty period. It also includes Image Recovery (included with Cameras, Camcorders, and Printers with a memory card slot only), priority repair service, free return shipping, $0 deductible, genuine Canon factory service with only genuine Canon parts, and is transferable if you sell or gift your product. With a CarePAK PLUS, a damaged product will be repaired to good working condition or replaced with an equivalent product.
MSRP: 48.99

WM-V1 Wireless Microphone
Compact, high performance wireless microphone for recording audio up to 164 feet away (50 meters).
MSRP: 250.0

WRIST STRAP WS-20
MSRP: 15.0