Canon Support for VIXIA HF R500 | Canon U.S.A., Inc.
VIXIA HF R500
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SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Standard Definition or High Definition | High Definition |
| Television System | NTSC |
| Video Recording system | AVCHD/MPEG-4 |
| Image Sensor | 1/4.85-inch CMOS, RGB Primary Color Filter |
| Total Pixels | Approx. 3.28 Megapixels |
| Effective Pixels | Video: Approx. 2.07 Megapixels (1920 x 1080) Photo: Approx. 2.07 Megapixels (1920 x 1080) |
| Maximum recording Time | 32GB SD Memory Card in AVCHD:* LP (1440 x 1080) 12 hours 15 minutes** FXP (1920 x 1080) 4 hours 10 minutes** MXP (1920 x 1080) 2 hours 55 minutes** NTSC 60p (1920 x 1080) 2 hours 30 minutes** 32GB SD Memory Card in MP4: 4Mbps (1280 x 720): 17 hrs. 20 min. 17Mbps (1920 x 1080): 4 hr. 10 min. 24Mbps (1920 x 1080): 2 hr. 55 min. 35Mbps (1920 x 1080): 2 hr. 20 min. * When recording has continued for 12 hours, it will automatically stop and then start. ** Variable bit rate |
| Lens | Zoom Ratio: 57x Advanced*/32x Optical/1140x Digital *Manual mode/Cinema Mode only Focal Length: 2.8-89.6mm 35mm Film Equivalent:: Optical Zoom: 38.5-1232mm / Advanced Zoom Off: 38.5-1232mm / Advanced Zoom On: 32.5-1853mm Zoom Speed: Variable / 3 Fixed Zoom Speeds; Max. F/Stop: f/1.8-4.5 |
| Focusing System | TTL (Through The Lens) |
| Manual Exposure | Available |
| Programmed AE | Smart Auto, Manual Mode*1, Cinema Mode*2, Baby Mode, *1P, SCN*3, *2Cinema Standard, Vivid, Cool, Nostalgia, Sepia, Old Movies, Dramatic B&W, *3Portrait, Sports, Snow, Beach, Sunset, Night, Low Light, Spotlight, Fireworks |
| Max Shutter Speed | Movie: 1/2000 sec. Still Image: 1/500 sec. |
| Minimum Focusing Distance | Auto mode: 10mm (AF linkage: WIDE end), 1m in intermediate zoom range, approx. 50 cm at TELE end All other modes: 10mm (WIDE end), 1m across entire zooming range (from edge of lens). However, approx. 50cm at tele macro setting established at this time (automatic movement to TELE end) |
| White Balance | Auto, Daylight, Tungsten, Manual |
| Frame Rate | NTSC: AVCHD: 60i/PF30/60P MP4: 24P/30P/60P |
| Minimum Illumination | NTSC: 5 lux Low Light mode: 0.4 lux |
| Image Stabilization | Optical System (Lens-shift system) + electronic stabilization Intelligent IS in Auto/Baby mode: Dynamic IS (default) Powered IS Macro IS Tripod Mode IS Modes other than Intelligent IS; Dynamic IS and Powered IS settings can be made manually in Manual*1/Cinema Mode: Standard IS IS Off *Angle detection and sensor-based movement vector detection (hybrid supported) *1P, SCN*2 *2Portrait, Sports, Snow, Beach, Sunset, Night, Low Light, Spotlight, Fireworks) |
| Filter Diameter | Not Supported |
| Viewfinder | Not Available |
| LCD Screen | 3.0-inch Capacitive Touch Panel Widescreen Color LCD (Approx. 230,000 dots) |
| Recording Media | 1 SD/SDHC/SDXC memory card slot *Use of Class 4 or above (4, 6 or 10) memory cards is recommended for recording MXP or FXP (1920 x 1080 pixel recording) movies. For other recording formats, a Class 2 or higher card is recommended. Also, movie (AVCHD/MP4) recording requires cards with 128MB of memory or more. |
| USB Terminal | mini-AB: Hi-Speed USB supported |
| Video Terminal | Composite (output) |
| Audio | AVCHD Satisfied: Dolby Digital AC3 (2 Channel) MP4 Satisfied: MPEG-2 AAC-LC (2 Channel) Sampling Frequency: 48 KHz |
| Accessory Shoe | Not Available |
| Supplied Video Editing Software | Not Available |
| HDMI Terminal | Available; mini connector (output only) |
| Microphone Terminal | 3.5 mm diameter stereo mini-jack |
| AV Mini Terminal/Headphone Terminal | 3.5mm diameter 4 pole mini-jack (video/audio output only) |
| Operating Temperature range | 23° to 113°F (-5° to 45°C); 60% relative humidity / 32° to 104°F (0° to 40°C); 85% relative humidity (performance) |
| Dimensions | 2.1 x 2.2 x 4.6 in. / 53 x 57 x 116mm (Not including grip belt) |
| Weight | Approx. 8.3 oz. / 235g (Body, not including grip belt) Approx. 10.1 oz. / 285g (Including Battery BP-718, memory card and grip belt) |
CANON DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY
FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Consumer Digital Video Equipment (the 'Equipment') purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no charge to you.
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Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and incompatible software. In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the Equipment or call the CANON INFORMATION CENTER AT 1—800-OK-CANON). You will be directed to the nearest service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:
- Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure to follow operating instructions;
- If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
- If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms, military operations, hotels, schools, hospitals or for other commercial, industrial, or institutional applications. These uses are covered only by such specific warranty as Canon may issue with such sales. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold “AS IS”, without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure you are contacted right away should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT’S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CANON U.S.A., INC
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