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ZR500
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ZR500
Image Sensor
Total Pixels
16:9 (IS* off) - approx. 450,000 pixels
16:9 (IS* on) - approx. 400,000 pixels
Tape Format
Maximum Recording Time (with an 80-min. cassette)
LP: 120 min.
Lens
Minimum Illumination
Recommended Illumination
Viewfinder
LCD Screen
Dimensions
Weight (not including lens and battery pack)
† Prices and specifications subject to change without notice. Actual prices are determined by individual dealers and may vary.
Drivers & Downloads
Supporting Documents
Manuals
Product Advisories for ZR500
Title | Advisory Type | Date |
---|---|---|
Safety Notice: Counterfeit Lithium-ion Battery Packs and Chargers (updated) | Safety Notice | Jan 24, 2012 |
ZR500 Kit Contents
CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Consumer Digital Video Equipment (the 'Equipment') purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no charge to you.
Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and incompatible software.
In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the Equipment or call the CANON INFORMATION CENTER AT 1-800-OK-CANON). You will be directed to the nearest service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:
- Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure to follow operating instructions;
- If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
- If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;
- If the Equipment is used for commercial or industrial use.
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms, military operations, hotels, schools, hospitals or for other commercial, industrial, or institutional applications. These uses are covered only by such specific warranty as Canon may issue with such sales. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold “AS IS”, without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure you are contacted right away should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT’S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CANON U.S.A., INC
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you ZR500 that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store

BP-2L14 Battery Pack
Lithium-Ion batteries, unlike Nickel-Cadmium batteries, have no "memory effect" which can reduce the usable power of the battery over time.
MSRP: 85.0

Battery Charger CB-2LW
Use the battery charger to charge the battery packs. It plugs directly into a power outlet without a cable.
MSRP: 55.0

Battery Pack NB-2LH
Lithium-Ion rechargeable battery (720mAh).
MSRP: 70.0

CA-570 Compact Power Adapter
This compact adapter powers your camera from an AC power supply and charges your batteries on the camera. This allows for uninterrupted recording of your special events and keeps your batteries ready to go.
MSRP: 125.0

Canon DigitalMaster HDVM-E63PR Mini DV Tape
Trust your memories will be captured and saved in high-quality when you use this Canon HDV tape, recommended recording media for any Canon HDV camcorder. (63 min. recording capacity.)
MSRP: 35.0

Car Battery Charger CBC-NB2
Use the CBC-NB2 car battery adapter to charge NB-2L or BP-2F12 batteries while you're on the road simply by plugging it into your car's cigarette lighter socket so they're always ready to go whenever you and your camera are.
MSRP: 125.0

DVM-CL Digital Video Head Cleaning Cassette
This is used to clean the video head for a digital video camcorder.
MSRP: 26.0

DVM-E60 Digital Videocassette
This tape allows the recording of 60-minutes of video in SP mode and 90-minutes in LP mode.
MSRP: 14.0

DVM-E80 Digital Videocassette
This tape allows the recording of 80-minutes of video in SP mode and 120-minutes in LP mode.
MSRP: 20.0

Mini DV Starter Kit Basic

Professional Video Bag SC-A1000
The Canon Professional Video Bag provides ample storage and protection for your camcorder and accessories. This case can be conveniently carried by hand or via the comfortable shoulder strap, providing convenient hands-free protection.
MSRP: 70.0

SC-2000 Soft Carrying Case
Protect your camcorder with the professional-quality SC-2000 Soft Carrying Case, featuring secure compartments for filters and extra battery packs.
MSRP: 80.0

SC-A30 Genuine Leather Carrying Case
Once you finish recording, keep your camcorder and all your accessories in this professional-looking, genuine leather soft carrying case.
MSRP: 35.0

SC-A50 Genuine Leather Carrying Case
When you are finished shooting with your camcorder, keep it in its own case along with all of your accessories. The SC-A50 Soft Carrying Case, the professional-looking option, is made with genuine leather.

SC-A60 Genuine Leather Carrying Case
Once you finish recording, keep your camcorder and all your accessories in this professional-looking soft carrying case.
MSRP: 35.0

STV-250N Mini Plug to RCA
Used to connect to a TV or VCR.
MSRP: 22.0

Shoulder Strap SS-200
MSRP: 30.0

Shoulder Strap SS-600
MSRP: 20.0

Shoulder Strap SS-650
This small but rugged shoulder strap gives you added security with leather reinforced attachments and is convenient for hands free transportation.
MSRP: 35.0

Soft Case SC-A70
MSRP: 35.0

Soft Case SC-A75
This small but rugged case can conveniently be carried by hand or via the comfortable shoulder strap, with each option providing added security and the shoulder strap method providing convenient hands-free transportation.
MSRP: 35.0

Soft Case SC-A80
Fits most Canon Consumer Camcorders with large front-zippered pockets, two carrying straps with overlapping grip and a removable shoulder strap.
MSRP: 35.0