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CANON U.S.A.,Inc. SHALL NOT BE HELD LIABLE FOR ERRORS CONTAINED HEREIN, OR FOR LOST PROFITS, LOST OPPORTUNITIES, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCURRED AS A RESULT OF ACTING ON INFORMATION, OR THE OPERATION OF ANY SOFTWARE, INCLUDED IN THIS SOFTWARE SITE.
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REALiS WUX7500 Pro AV
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REALiS WUX7500 Pro AV
Drivers & Downloads
Supporting Documents
Main Unit Spec
Projector Specifications
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Notes
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Product Advisories for REALiS WUX7500 Pro AV
Title | Advisory Type | Date |
---|---|---|
Firmware Notice: REALiS WUX7500 Pro AV: Firmware Version 01.040200 | Firmware Notice | Jan 7, 2020 |
CANON PROJECTOR AND LAMP LIMITED WARRANTY
For The U.S.A. and Canada Only
Canon U.S.A., Inc. (“Canon U.S.A.”) and Canon Canada Inc. (“Canon Canada”) warrant to the original end-user purchaser that this Canon Projector (the "Product"), when purchased and used in the United States or Canada, will be free from defects in workmanship and materials as follows: (a) for a period of three (3) years from the date of original purchase, except the lamp contained in the Product (the "Lamp"), under Normal Use and Service (as defined herein), or (b) for a period of one (1) year from the date of original purchase, except the Lamp, under Extended Use and Service (as defined herein). Canon U.S.A. and Canon Canada are collectively referred to herein as “Canon”. "Normal Use and Service" means that use of the Product does not exceed an average of eight (8) hours per day and five (5) days per week. Product usage in excess of “Normal Use and Service” is considered "Extended Use and Service". Canon warrants to the original end-user purchaser that the Lamp, when purchased and used in the United States and Canada, will be free from defects in workmanship and materials as follows: (a) for a period of one-hundred and twenty (120) days from the date of original purchase of the Product, under Normal Use and Service, or (b) for a period of sixty (60) days from the date of original purchase of the Product under Extended Use and Service. “Accessories” will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. “Accessories” means any item packaged in the same box as the Product, except for the Lamp and consumable items, if any. The Product, Lamp and Accessories are collectively referred to in this Limited Warranty as "Equipment". During the warranty period for the Product, and depending upon the service selected, Product returned to a Canon repair facility and proven to be defective upon inspection will, in Canon's sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished or reconditioned Product, as determined by the Canon repair facility. During the warranty period for the Lamp, Canon will, in its sole discretion and without charge, exchange a defective Lamp for a new Lamp. Except as set forth herein, this Limited Warranty does not cover consumable items as to which there is no warranty or replacement. Warranty exchange or replacement does not extend the original warranty periods of the Equipment.
ADVANCED WARRANTY EXCHANGE SERVICE PROGRAM
The Advanced Warranty Exchange Service Program (the “Program”) is a program in which a replacement Product is sent to you by Canon and you return to Canon the Product you originally purchased, which becomes the property of Canon. To use the Program, contact a Canon Customer Care Representative using the applicable Canon contact information below. The Canon Customer Care Representative will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the Canon Customer Care Representative determines that the Product is eligible for coverage under this Limited Warranty and that the problem cannot be corrected over the telephone, a reference number and an End User Activation Form will be issued to you. Submission of your signed End User Activation Form (the “Form”) will activate your request for an exchange, and the terms and conditions in the Form will govern Canon’s provision of services under the Program. The Form, including the Program terms and conditions, can be found at:
for Canon U.S.A. [www.usa.canon.com/AdvancedWarrantyExchange]
MAIL-IN SERVICE
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center. Authorized service center information can be obtained by visiting www.usa.canon.com/support (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Care Department at 1-800-OK-CANON (1-800-652-2666). When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
You will be given the name, address and phone number of an authorized service center for the Product. It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address, to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this Limited Warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the Limited Warranty will be returned unrepaired, or at the discretion of the authorized service center, you may receive a written estimate of repair at such cost as the authorized service center may establish from time to time.
This Limited Warranty shall only apply if the Equipment is used in conjunction with compatible computers, peripheral equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD "AS IS", WITHOUT WARRANTY OR CONDITION OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT. NO OTHER EXPRESS WARRANTY, REPRESENTATION, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE EQUIPMENT WILL BIND CANON. NO WARRANTY IS GIVEN ON ANY USED EQUIPMENT.
This Limited Warranty shall be void and of no force and effect if the Equipment is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon's instruction manual or other documentation, (c) installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which damage the Equipment or cause abnormally frequent service calls or service problems, or (e) use of the Equipment with non-compatible computers, peripheral equipment or software, including the use of the Equipment in any system configuration not recommended in any manual distributed with the Equipment. Nor does this warranty i) extend to any Equipment on which the original identification marks or serial numbers have been defaced, removed or altered, ii) cover the adjustment of customer-operated controls as explained in the instruction manual, iii) extend to any external interface equipment, iv) apply to the cabinet or cosmetic parts, knobs or routine maintenance, or v) cover uncrating, set up, installation, removal of the Equipment for repair or reinstallation of the Equipment after repair.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE EQUIPMENT, CONTAINED ON THE SOFTWARE MEDIA ENCLOSED WITH, OR ACCOMPANYING, THE EQUIPMENT OR DOWNLOADED FROM CANON'S WEB SITE), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE EQUIPMENT IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
CANON WILL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR WILL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE EQUIPMENT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE EQUIPMENT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON THIS WARRANTY WILL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE EQUIPMENT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
In order to obtain warranty service:
Canon U.S.A.
You may obtain technical support* for the Equipment as follows:
E-mail support via our Web site at www.usa.canon.com/support
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for the Equipment as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
* Technical support program specifics subject to change without notice.
CANON U.S.A., INC
CANON CANADA INC.
CANON PROJECTOR AND LAMP LIMITED WARRANTY
For The U.S.A. And Canada Only
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser that this Canon Projector (the "Product"), when purchased and used in the United States or Canada, will be free from defects in workmanship and materials under normal use and service for a period of three (3) years from the date of original purchase, except the lamp contained in the Product (the "Lamp"). Canon warrants to the original end-user purchaser that the Lamp, when purchased and used in the United States and Canada, will be free from defects in workmanship and materials under normal use and service for a period of one-hundred and twenty (120) days from the date of original purchase of the Product. The Product and Lamp are collectively referred to in this Limited Warranty as "Equipment";. During the warranty period for the Product, Product returned to a Canon repair facility and proven to be defective upon inspection will, in Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts: (b) exchanged for a new Product or; © exchanged for a refurbished Product, as determined by the Canon repair facility. During the warranty period for the Lamp, Canon will, in its sole discretion and without charge, exchange a defective Lamp for a new Lamp. Except as set forth herein, this warranty does not cover consumable items as to which there is no warranty or replacement. Warranty exchange or replacement does not extend the original warranty periods of the Equipment.
When returning Equipment for warranty service, shipping charges must be prepaid and the Equipment must be shipped in its original carton or box, or an equivalent. A bill of sale, or other proof of purchase, as well as a description of the problem, must be enclosed.
This Limited Warranty shall only apply if the Equipment is used in conjunction with compatible computers, peripheral equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate Warranty"). NON—CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD "AS IS", WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT. NO OTHER EXPRESS WARRANTY, REPRESENTATION, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE EQUIPMENT WILL BIND CANON. NO WARRANTY IS GIVEN ON ANY USED EQUIPMENT.
This Limited Warranty shall be void and of no force and effect if the Equipment is damaged as a result of (a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon's instruction manual or other documentation, © installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance with Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which damage the Equipment or cause abnormally frequent service calls or service problems, or (e) use of the Equipment with non-compatible computers, peripheral equipment or software, including the use of the Equipment in any system configuration not recommended in any manual distributed with the Equipment. Nor does this warranty i) extend to any Equipment on which the original identification marks or serial numbers have been defaced, removed or altered, ii) cover the adjustment of customer-operated controls as explained in the instruction manual, iii) extend to any external interface equipment, iv) apply to the cabinet or cosmetic parts, knobs or routine maintenance, or v) cover uncrating, set up, installation, removal of the Equipment for repair or reinstallation of the Equipment after repair.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE EQUIPMENT, CONTAINED ON THE SOFTWARE MEDIA ENCLOSED WITH, OR ACCOMPANYING, THE EQUIPMENT OR DOWNLOADED FROM CANON’S WEB SITE), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE EQUIPMENT IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT.
CANON WILL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR WILL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE EQUIPMENT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE EQUIPMENT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON. THIS WARRANTY WILL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE EQUIPMENT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support* for the Equipment as follows:E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL—IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
* Technical support program specifics subject to change without notice
MAIL—IN SERVICE
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center for the Product. It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you REALiS WUX7500 Pro AV that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store

Ceiling Attachment RS-CL15
The RS-CL15 Ceiling-Mounting Hanger is a sturdy mount used to suspend the projector from the ceiling.

Ceiling Attachment Arms RS-CL17
Attachment Arms (set of 4) which are used in combination with Ceiling Attachment RS-CL15 (purchased separately) to ceiling mount the REALiS 4K600STZ.

Ceiling Extension (RS-CL08)
RS-CL08 ceiling extension measures between 16 and 24 inches. It is compatible with a variety of ceiling mounts.
MSRP: 379.0

Ceiling Extension (RS-CL08)
RS-CL08 ceiling extension measures between 16 and 24 inches. It is compatible with a variety of ceiling mounts.
MSRP: 379.0

Ceiling Extension (RS-CL09)
RS-CL09 ceiling extension measures between 24 and 39 inches. It is compatible with a variety ceiling mounts.
MSRP: 399.0

Ceiling Extension (RS-CL09)
RS-CL09 ceiling extension measures between 24 and 39 inches. It is compatible with a variety ceiling mounts.
MSRP: 399.0

LV-RC05 Remote
The LV-RC05 is the remote control for the LV-8235 UST. Switching the input source and performing settings also are easy with the simple button layout. This is an easy-to-use remote control even for novices.
MSRP: 49.0

LV-RC05 Remote
The LV-RC05 is the remote control for the LV-8235 UST. Switching the input source and performing settings also are easy with the simple button layout. This is an easy-to-use remote control even for novices.
MSRP: 49.0

Long Focus Zoom Lens RS-SL02LZ
1.7x optical zoom magnification. Focal length 34 - 57.7 mm. 100" projection distance is approximately 4.72 - 8.05 m.

Projector Remote Controller RS-RC07
Power supply: DC 3.0V (with two AA batteries). Communication Range: Approx. 8m within ±25 degrees of the receiver. (supplied with unit)

Replacement Air Filter RS-FL05
Replacement filter installed at the air intake to prevent dust from entering the projector.

Replacement Lamp RS-LP12
Replacement lamp for WUX5800, WUX6700 and WUX7500 projector models.

Short Fixed Lens RS-SL03WF
12.8mm focal length. 100" projection distance is approximately 1.73 m (Rear projection).

Short Focus Zoom Lens RS-SL05WZ
1.5x optical zoom. Focal length 15.56 - 23.34 mm. 100" projection distance is approximately 2.15 - 3.23 m.

Standard Zoom Lens RS-SL01ST
1.5x optical zoom magnification. 100" projection distance is approximately 3.21 - 4.82 m.

Ultra Long Focus Zoom Lens RS-SL04UL
1.97x optical zoom magnification. 53.6-105.6 mm focal length.100? projection distance is approximately 7.64 - 14.94 m.

Ultra Short Fixed Lens RS-SL06UW
8.39mm focal length. 100" projection distance is approximately 1.16 m.
WUX7500 Box Contents
