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CANON MAINTENANCE SERVICE
SCHEDULE SERVICEYou rely on the quality of Canon cameras and lenses to help you make amazing images. To keep your gear in optimal condition, regular maintenance is needed.
Canon Maintenance Service
is Here to Help
Regardless of how careful you are with your gear, dust, debris, and wear are inevitable.
Maintain and Ensure Optimal
Image Quality
You can be sure that your camera performs the way it was intended to and you can be ready for that perfect shot!
BENEFITS OF A CLEAN IMAGE SENSOR
Take a look at the images below to see how cleaning the sensor can help make a difference.
Before Sensor Cleaning An image taken with a dirty sensor will show dark spots and other imperfections!
After Sensor Cleaning An image taken with a clean sensor will allow for spotless photos to be captured!
MAINTENANCE SERVICES OFFERED
This service covers cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror, and focus screen. †
Maintain Optimal Performance & Reliability
A complete cleaning of the camera will be performed including the all important image sensor. Up to 18 individual inspections are made to insure that your camera is working as designed. Should our technician find something of concern you will be provided with the option to have it repaired (charges may apply) minimizing down time.
| Service | 7-Point Image Sensor Cleaning | 18-Point Maintenance Service |
|---|---|---|
| Cost (Estimate) | $49.00 | $129.00 |
| Clean Image Sensor | ||
| Clean Mirror (If Applicable) | ||
| Clean Focus Screen | ||
| Clean External Viewfinder | ||
| Clean External LCD Surfaces | ||
| Clean Camera Body | ||
| Check Moving Parts (Buttons, Doors, Latches) | ||
| Check Operation of Hot Shoe | ||
| Check Memory Card Insertion and Removal | ||
| Check Lens Attachment and Removal | ||
| Check Camera/Lens Communication | ||
| Perform Image Test (Check Exposure and Shutter Speed) | ||
| Verify Camera Shutter Count | ||
| Check Internal Error Messages | ||
| Check Operation of Terminals and Jacks | ||
| Tighten External Screws | ||
| Verify Firmware Version and Update (If Applicable) | ||
| Perform Pixel Mapping for Hot or Dead Pixels (If Requested) |
Ensure Continued Optimal Image Quality
A complete cleaning of the lens will be performed. 11 individual inspections are made to insure that your lens is working as designed. Should our technician find something of concern you will be provided with the option to have it repaired (charges may apply) minimizing down time.
| Service | Inspection & Repair | 11-Point Maintenance Service |
|---|---|---|
| Cost (Estimate) | $0 | $59 |
| Clean External Lens Optics | ||
| Clean External Lens Body | ||
| Check Lens Attachment and Removal | ||
| Check Camera/Lens Communication | ||
| Check External Lens Barrel | ||
| Check Operation of Focus, Iris, and Zoom Rings | ||
| Check Operation of Tripod Collar (If Applicable) | ||
| Check Aperture Function | ||
| Perform Image Test (Check Exposure and Shutter Speed) | ||
| Tighten External Screws | ||
| Verify Firmware Version and Update (If Applicable) |
To schedule a Maintenance service, you will need to create or sign in to your Canon account, and register your product.
* The services offered cover cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror (if applicable), and focus screen. If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Maintenance Service.
** Services available on eligible Canon Digital SLR/Mirrorless cameras and EF/RF lens models only, for residents of the 50 United States, the District of Columbia and Puerto Rico who purchased and use their models there.
*** The services offered cover cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror (if applicable), and focus screen.
† If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Maintenance Service.
Removing internal dust or debris, autofocus adjustments and/or calibration of either the body or the lens are not covered under CMS. These services can be provided as a billable(chargeable) repair for each item.
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