Firmware Notice: EOS C500 Mark II: Firmware Version


Firmware Version incorporates the following enhancements:

  1. Adds support for the Canon Expansion Unit 3 [EU-V3].
  2. Adds Focus Position Guide feature.
  3. Adds support for additional commands for Canon IP [XC Protocol].
  4. The following features are enabled when the following lenses are attached:  CN8×15 IAS S/E1, CN8×15 IAS S/P1, CN-E45-135mm T2.4 L F, CN-E45-135mm T2.4 L FP
    ‐ Displaying metadata, such as the model name and the focal distance of the lens attached.
    - Displaying T number
    ‐ Support for Peripheral Illumination Correction and Lens Aberration Correction.(EF only)
    - Support for Dual Pixel CMOS AF autofocus (EF only)
    - Support for [Dual Pixel Focus Guide](EF only)
  5. Enables AF when S&F shooting frame rate is set to 24/25/30/48/50/60/100/120 frames per second.
  6. Enables face detection and tracking when S&F shooting frame rate is set from 24 to 120 frames per second.
  7. Adds support for 4CH display in audio meter.
  8. Improves the retention of the recording settings when switching between normal shooting and S&F shooting.
  9. Adds [Canon 709 / BT.709] in Gamma/Color Space in Custom Picture setting.
  10. Adds [CMT 709] in LUT and Sub Rec Color Conversion.
  11. Adds [G Gain] in White Balance in Custom Picture setting.
  12. Adds support for the CFExpress VPG 400 (Video Performance Guarantee).
  13. Fixes minor issues when using the CINE-SERVO lens.

- Please use an SD/SDHC/SDXC memory card that is 512MB or greater to perform the firmware update.
- Firmware version is for updating EOS C500 Mark II cameras running firmware version - If your camera's firmware is already version, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
- Please refrain from loading menu settings generated using the most recent firmware version to a product running an old firmware version, as doing so may affect camera operations.




Download Firmware Version for the EOS C500 Mark II.

To help obtain optimal performance of this camera, we recommend that you also download and install the most recent versions of Canon Software.

If you have not already done so, please register the EOS C500 Mark II. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367
TDD: 1-866-251-3752

For additional support options:


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