Firmware Notice: MS-500: Firmware Version 2.0.0

Firmware Version 2.0.0 incorporates the following enhancements:

  1. Supports IP network communication.
  2. Added Custom Picture presets.

To update the firmware, connect the computer and camera via a network and go to the camera's Settings page. For instructions on how to use the Settings page and update firmware, refer to the User Manual. When accessing the Settings page for the first time, refer to "Initial Network Connection Settings" in the User Manual. <Firmware file>
- ms500-v200.zip

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.pdf) and the license conditions are available in the OpenSourceSoftware Folder which is inside the LICENSE folder.

Caution:
Do not turn off the power to the camera while performing the firmware update.
Turning off the camera at this stage may result in disabling its ability to boot correctly.

Environment:
Windows 10 64bit, Windows 11

Preparations for a firmware update:

  1. Download the file to any folder.
  2. Extract files from a compressed file (ZIP file).
  3. For further instructions, refer to Readme in the decompressed folder.

Support

Download Firmware Version 2.0.0. for the MS-500.

If you have not already done so, please register the EOS-M500. By registering, we will be able to notify you via email about future announcements. This information is for residents of the United States and its five territories only.

If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free) / 1-855-246-3367
TDD: 1-855-270-3277
Email: carecenter@cits.canon.com
For additional support options: usa.canon.com/support

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