Firmware Notice: RC-IP100: Firmware Version 1.4.0

Firmware Version 1.40 incorporates the following enhancements:

  1. Adds support for CR-N100.
  2. Adds support for the latest camera’s firmware.
    CR-N700 (Ver. 1.3.0), CR-N500 (Ver. 1.4.0), CR-N300 (Ver. 1.4.0), CR-X300 (Ver. 1.2.0)
    Please update camera and this controller to the latest firmware.
  3. Adds the ability to control Auto Tracking Application RA-AT001 and Auto Loop Application RA-AL001.
  4. Adds the ability to change on/off of thumbnail create/update when preset/trace registration.
  5. Adds the ability to change on/off of still image display while moving to preset position.
  6. Adds the ability to set the direction in which the camera operates when performing zoom operations with the zoom lever.
  7. Adds a mode that allows only pan/tilt/zoom/focus/preset/trace-related control.

For details on how to update the firmware, refer to "Firmware update procedure" in the ReadMe file.

<Firmware file>
- RCIP100_V140_r001.bin

The firmware contains software modules developed by third parties. The details are available in the download: ReadMe-E.txt, ThirdPartySoftware-E.pdf (Third Party Software) and the license conditions are available in the ThirdPartySoftware folder which is inside the LICENSE folder.

Environment:
Windows 10 64bit, Windows 11
macOS 14

Supported Models:
LAN (XC Protocol)
CR-N700, CR-N500, CR-N300, CR-N100, CR-X300, EOS C500 Mark II, EOS C300 Mark III, EOS C70, XF605

SERIAL (NU Protocol)
CR-X500, CR-X300, XF605

Caution:
- Do not turn off the unit while performing the firmware update.
- The settings cannot be brought over when updating the firmware from V1.00.
Export the settings before updating and import after the update is complete.
Also, the network settings of the main unit are not subject to export, so it will need to be set again.
- Update the camera to the latest firmware.

Preparations for a firmware update:

  1. Download the file to any folder.
  2. Extract files from a compressed file (ZIP file).
  3. For further instructions, refer to Readme in the decompressed folder.

Support

Download Firmware Version 1.4.0 for the RC-IP100.

To help obtain optimal performance of this camera, we recommend that you download the RC-IP100 Advanced User Guide (PDF).

If you have not already done so, please register the EOS RC-IP100. By registering, we will be able to notify you via email about future announcements.

This information is only for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-866-251-3752

Support options and hours of operation: www.usa.canon.com/support

GET SUPPORT
Need help with your product? Let us help you find what you need.
Product Support
NEED IT FIRST
Sign up for up-to-the-minute Canon News, Sales and Deals.
LEARN WITH CANON
Discover great new ways to enjoy your products with exclusive articles, training and events.
Learn more