Service Notice: EOS R5 Mark II

Unfortunately, the latest firmware version 1.1.0 for the EOS R5 5 Mark II is temporarily unavailable as Canon has determined that playback may not be possible on the camera or a PC when users are shooting videos with pre-recording settings using a card larger than 2TB.

Canon is taking steps to have the firmware available as soon as possible. Please check back soon to see if the firmware is available to download.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Canon U.S.A., Inc.

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