Affected Products: EOS 20D Digital, EOS 30D Digital
It has been discovered that when using Battery Grip BG-E2 with EOS 20D/20Da digital SLR cameras, there are cases that, even with fully charged batteries (exclusive battery pack or NiMH battery) or unused AA size batteries, only a few shots can be taken or "bc" is displayed immediately.
BG-E2 Battery Grips that cause this phenomenon will be repaired free of charge.
We sincerely apologize for the inconvenience this issue has caused for you. We will make every effort in quality control to provide products that our customers can use with confidence. We appreciate your understanding in this matter.
Please refer to the following for details:
Battery Grip BG-E2 and Battery Magazine BGM-E2
- Battery Grip BG-E2
Serial Number 000001 - 096000 (shown below)
- Battery Magazine BGM-E2
Old type products (shown below)
* New type products have gold-plated terminals and different configuration.