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Shipping and Handling
Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Service Notice: Information Regarding Original Data Security and Original Data Verification Kits
Update
Thank you for using Canon products.
It has come to our attention that image data may be altered in a way that causes the image originality verification function of the affected products listed below to make incorrect determinations about whether the images being verified with these products are authentic.
Information about altering image data has been posted on non-Canon Web sites after an independent, third-party analysis of the firmware and data structure of compatible Canon products. This information can be used to alter image data with the aim of causing incorrect determinations of authenticity.
Phenomenon
There is a possibility that retouched images (i.e., images that have been edited with image editing software) could be incorrectly verified as authentic if the data is altered to cause the image originality verification function to make incorrect determinations.
Products
Original Data Security Kit OSK-E3
Original Data Verification Kit DVK-E2
Original Data Verification Kit DVK-E1
Support
This information is for residents of the United States and Puerto Rico only. If customers using these products have any questions or concerns about this issue, they are asked to please contact the nearest Canon customer support center for more information.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
Email: carecenter@cits.canon.com
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