We greatly appreciate your patronage of Canon products.
We have become aware of certain intermittent phenomena in some imageCLASS MF7460, imageCLASS MF7470, and imageCLASS MF7480 products that may cause an issue with the scan function of those products. The details of this phenomenon and the countermeasure are discussed below.
Canon's quality management resources have been enlisted to ensure that all affected customers can continue using these products with confidence. We extend our sincere apologies for any inconvenience resulting from this issue and ask for your understanding and continued cooperation.