Camcorders with the following serial numbers are affected.
*The serial number is printed on the product label at the bottom of the camera.
XH G1 / XH A1 : All units
XH G1S / XH A1S： ****** 0 ***** to ****** 1 *****
(Units whose seventh digit of the serial number is 0 or 1.)
However, please note that the XH G1S and XH A1S camcorders that meet any of the following conditions are not affected by this phenomenon.
1. If there is a black dot above the serial number on the product label of the camera
2. If the seventh digit of the serial number is 2 or higher
3. If the shape of the grip belt base is the same as shown in the following image of the countermeasured one.