Free Standard Shipping & Handling on Cameras & Lenses
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Free Standard Shipping & Handling on all Ink & Toner
Offer valid July 1, 2025 at 12:00 AM EST through July 31, 2025 at 11:59 PM EST. Offer valid only on ink and toner available for sale through the Canon online store only. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Service Notice: SX80, SX800, SX80 Mark II, WUX10 and WUX10 Mark II Projectors
Update
Thank you for using Canon products.
It is possible that if the control commands are used, the projectors listed below cannot be operated. Users who use the user commands to control the affected projectors are kindly asked to contact us at the contact information listed at the bottom of this page.
This information serves to inform you of a firmware update.
We sincerely apologize for any inconvenience caused to customers who use these products. Thank you for your understanding and cooperation in this matter.
Products
Model Name |
Firmware Version |
SX80 |
01.000000 to 01.030204 |
SX800 |
01.0000 to 01.0201 |
SX80 Mark II |
01.000000 to 01.020203 |
WUX10 |
01.000000 to 01.020104 (When the network function is enabled) 01.0000-- to 01.0201-- (When the network function is disabled) |
WUX10 Mark II |
01.000000 to 01.020203 (When the network function is enabled) 01.0000-- to 01.0202-- (When the network function is disabled) |
Details
How to check the firmware version:
Use the projector to project on a white surface, and then press the [Menu] button in the top control on the projector body (or on the remote control) to open the menu. Next, select [Information] from the menu screen to open the information screen. Check the firmware version that is displayed on the information screen.
For details, see [Checking the Information of the Projector] section in the user’s manual.
How to Use Projection to Check the Firmware Version
Project the screen of the projector.
Press the MENU button on the projector or remote controller to open the menu.
Select [Information] on the Menu screen to open the Information screen.
Check the [Firmware] field on the Information screen.
*For details, please see “Checking Information of the Projector” in the User’s Manual.
When the network function of the WUX10 or WUX10 Mark II is disabled, the last two digits will be displayed as “- -“.
Support
The products with this phenomenon will be inspected and repaired free of charge. If you own one of the affected products, please contact our Customer Support Center. We appreciate your patience, and we offer our sincere apologies to the customers using these products who have been inconvenienced by this issue. This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support

Thanks for signing up!
The application has encountered an unknown error. Please try again in a few minutes!
By clicking Sign Up, you are opting to receive promotional, educational, e-commerce and product registration emails from Canon USA. You can update your preferences or unsubscribe at anytime.
Footer
ABOUT CANON
Canon U.S.A., Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.
| [+] FeedbackTo get the best possible experience using our website we recommend that you upgrade to a newer version of the web browser.
Just click an icon below to view the down load page: