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Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Firmware Notice: VB-M600VE/VB-M600D: Firmware Version 1.0.4
Thank you for using Canon products.
Canon has released a firmware update for the Canon VB-M600VE and for the Canon VB-M600D Network Cameras.
Products
Canon VB-M600VE
Canon VB-M600D
Details
Firmware Version 1.0.4 incorporates the following improvement:
- Connectivity has been improved when using non-Canon recording systems which support Canon network cameras.
Firmware Version 1.0.4 is for Network Cameras with firmware version 1.0.0 through 1.0.3. If the Network Camera’s firmware is already Version 1.0.4, it is not necessary to update the firmware.
If you decide to upgrade to this firmware, refer to the readme file "Readme-E.txt", and use the following firmware file and upgrade tool:
[Firmware file and tool]
- vbm600v104.bin
- NetworkCameraFWUP.exe
Support
The new Firmware Version 1.0.4 for the VB-M600D Network Camera can be downloaded by clicking here.
The new Firmware Version 1.0.4 for the VB-M600VE Network Camera can be downloaded by clicking here.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Thank you,
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support
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