Canon imageFORMULA CapturePerfect 3.1 for the DR-M140 and DR-M160
PRODUCT ADVISORY
Canon U.S.A., Inc. has become aware of a certain phenomenon that may occur when documents are scanned using the following versions of CapturePerfect followed by use of edit functions on the file created by such scanning:
CapturePerfect 3.1 version 3.1.10 bundled with the DR-M160*
CapturePerfect 3.1 version 3.1.11 bundled with the DR-M140*
The phenomenon is as follows:
Within CapturePerfect 3.1, there are editing functions such as 'Delete Page', 'Insert/Add Pages' and
'Replace Page', in addition to the basic functions of capturing images. It has come to our attention
that in certain instances, when such editing functions are used following creation of the file,
CapturePerfect 3.1 may delete the file.
For example:
After creating a new file (pdf or tif), regardless of scan settings or file properties, or opening an existing file (pdf or tif), regardless of scan settings or file properties, from the top of the screen, click on Page and choose either 'Delete Page', 'Insert/Add Pages' or 'Replace Page'. Upon completing this function, the file you are editing may be deleted.
This phenomenon could result in the loss of data should you discard the original source
documents after scanning.
Countermeasure
The above phenomenon will be eliminated by installing the following patch, which will update CapturePerfect to CapturePerfect 3.1 version 3.1.12. To avoid this phenomenon please immediately update your CapturePerfect with the patch noted below.
CapturePerfect 3.1 version 3.1.12
For DR-M140
https://www.usa.canon.com/support/p/imageformula-dr-m140-office-document-scanner
For DR-M160
https://www.usa.canon.com/support/p/imageformula-dr-m160
Please check your installed version number of CapturePerfect 3.1 to see if it is necessary to
download the patch. Check your version by clicking Help ->About from the menu bar on top of the
CapturePerfect 3.1 screen. If your version is lower than version 3.1.12, please download and install
the patch.
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