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Free Standard Shipping & Handling
Offer valid November 13, 2025 at 12:00AM EST through December 31, 2025 at 11:59PM EST. Offer valid only on select products available for sale through the Canon online store. Offer not valid on bulk orders. Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Free standard shipping and handling offer is a $5.99 to $15.99 Canon online store value. Offer subject to the Canon Terms of Sale. Dealers, distributors and other resellers are not eligible for this offer. Offer void where prohibited, taxed, or restricted.
Extended Returns
Purchases of eligible products made through the Canon online store only between November 3, 2025 and December 31, 2025 can be returned until January 15, 2026. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.
Safety Notice: Lithium-Ion Battery Pack
Users of Canon camcorder products have reported to Canon incidents of leakage and/or
explosions of rechargeable batteries. These incidents appear to have been caused by
NON-CANON LITHIUM-ION BATTERY PACKS marketed by non-Canon companies for use with
Canon camcorders and digital cameras. Use of these battery packs may therefore result in
damage to your Canon product and, potentially, damage to you (including fatal bodily injury) or to
your other property.
A LITHIUM-ION BATTERY PACK, as opposed to a nickel-cadmium battery pack and other types of
battery packs available to users, requires the incorporation of certain protective devices in order to
prevent malfunction and, consequently, damage to you, your Canon product and your other property.
Certain NON-CANON LITHIUM-ION BATTERY PACKS may not be equipped with such protective devices.
Canon therefore recommends that you use CANON GENUINE LITHIUM-ION BATTERY PACKS,
which are equipped with the required protective devices, with your Canon camcorder and digital
camera product.
Please be advised that Canon has assumed no liability for any damages caused by NON-CANON
LITHIUM BATTERY PACKS in your Canon camcorder or digital camera.
Contact Information for Inquiries
Canon U.S.A., Inc.
Customer Support Center
Phone: 1-800-OK-CANON (toll free)
1-800-652-2666
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support
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