Canon Support for EOS Digital Rebel XTi | Canon U.S.A., Inc.

EOS Digital Rebel XTi


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Software Development Kit

The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.

The Software Developer Kit is provided free of charge and can be found at DeveloperCommunity.usa.canon.com. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.

  

SETUP & TROUBLESHOOTING

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

Our Knowledge Base with curated Q&As will point you in the right direction to troubleshoot your error code yourself. Be sure to search the error code you are struggling with along with your product model number in our Knowledge Base.

PRODUCT INFO

Type

Type Digital AF/AE SLR with built-in flash
Recording Media CompactFlash (CF) Card Type I & II
Image Format 0.87 x 0.58 in./22.2 x 14.8mm (APS-C size sensor)
Compatible Lenses Canon EF and EF-S lenses
Lens Mount Canon EF mount

Image Sensor

Type High-Sensitivity, high-resolution, single-plate, CMOS sensor
Pixels Approx. 10.10 megapixels
Total Pixels Approx. 10.50 megapixels
Aspect Ratio 3:2 (Horizontal : Vertical)
Color Filter System RGB primary color filters
Low Pass Filter Fixed position in front of the CMOS sensor
Dust Deletion Feature (1) Automatic sensor cleaning
(2) User-activated sensor cleaning
(3) Dust Delete Data appended to image data

Recording System

Recording Format JPEG, RAW, and RAW+JPEG simultaneous recording provided. The RAW and JPEG images are saved as separate files in the CF card.
Image Format JPEG, RAW (Canon .CR2)
File Size (1) Large/Fine: Approx. 3.8MB (3,888 x 2,592)
(2) Large/Normal: Approx. 2.0MB (3,888 x 2,592)
(3) Medium/Fine: Approx. 2.3MB (2,816 x 1,880)
(4) Medium/Normal: Approx. 1.2MB (2,816 x 1,880)
(5) Small/Fine: Approx. 1.3MB (1,936 x 1,288)
(6) Small/Normal: Approx. 0.7MB (1,936 x 1,288)
(7) RAW: Approx. 9.8MB (3,888 x 2,592)
File Numbering (1) Continuous numbering (2) Auto reset (3) Manual reset (the image numbering is reset to 0001, a new folder is created where subsequent images are saved)
Color Space Selectable between sRGB and Adobe RGB
Picture Style Standard, Portrait, Landscape, Neutral, Faithful, Monochrome, User Def. 1-3
Interface USB 2.0 Hi-Speed, mini-B port. NTSC/PAL for video output

White Balance

Settings Auto, Preset (Daylight, Shade, Cloudy, Tungsten Light, White Fluorescent Light, Flash), Manual (Custom, or user-set Color Temperature)
Auto White Balance Auto white balance with the image sensor
Color Temperature Compensation White balance bracketing: +/- stops in 1-stop increments
White balance correction: blue/amber bias +/- 9 levels, magenta/green bias +/- 9 levels
Color Temperature Information Transmission Provided

Viewfinder

Type Eye-level SLR with pentamirror
Coverage Approx. 95% horizontally and vertically
Magnification 0.8x (-1 dpt with 50mm lens at infinity)
Eye Point Approx. 21mm
Dioptric Adjustment Correction -3.0 to +1.0 diopter
Mirror Quick-return half mirror (Transmission: reflection ratio of 40:60)
Viewfinder Information AF (AF points, focus confirmation light), Exposure (shutter speed, aperture, exposure level, AE lock, exposure compensation, AEB level, bulb), Flash (flash ready, red-eye reduction lamp on, high-speed sync, FE lock, FEB shooting, flash exposure compensation, insufficient flash warning during FE lock), White balance correction, Maximum burst, CF card full warning, CF card error warning, No CF card warning
Depth Of Field Preview Enabled with depth-of-field preview button (with Speedlite 580EX, 430EX, MR-14EX or MT-24EX; pressing the depth-of-field preview button fires a modeling flash)

Autofocus

Type TTL-CT-SIR with CMOS sensor
AF Points 9 AF points
AF Working Range EV -0.5-18 (ISO 100 at 73°F/23°C)
Focusing Modes Autofocus: One-Shot AF, Predictive AI Servo AF, AI Focus AF (automatic switching between One-Shot/Predictive AI Servo AF); Manual Focus (MF)
AF Point Selection Automatic selection, Manual AF point selection
Selected AF Point Display Superimposed on viewfinder and LCD monitor
AF Assist Beam Intermittent firing of built-in flash (Emitted automatically when necessary under low light, and linked to all 9 AF points. Not emitted in the Landscape, Sports and Flash OFF modes)

Exposure Control

Metering Modes Max. aperture TTL metering with 35-zone SPC
(1) Evaluative metering (linked to all AF points)
(2) Partial metering (approx. 9% at center of viewfinder)
(3) Center-weighted average metering
Metering Range EV 1-20 (ISO 100 at 73°F/23°C with EF 50mm f/1.4 USM lens)
ISO Speed Range Basic Zone: automatically set by the camera
Creative Zone: equivalent to ISO 100-1,600
Exposure Compensation (1) User-set with multi-controller (2) AEB (Auto Exposure Bracketing)
Bracketing range: +/- 2 stops in 1/3- or 1/2-stop increments
AE Lock Auto: Applied in One-Shot AF mode with evaluative metering when focus is achieved
User-set: Applied with AE lock button
Shutter Vertical-travel, mechanical, focal-plane shutter with all speeds electronically controlled1/4000 to 30 sec. (1/3- and 1/2-stop increments), X-sync at 1/200 sec.Soft-touch electromagnetic release; shutter "lag time" approx. 100 msec.10 sec. delay, 2 sec. delay with C.Fn-7-1 (mirror lockup)Remote control with Remote Switch RS-60E3 or Wireless Remote Controllers RC-1/RC-5
Type Vertical-travel, mechanical, focal-plane shutter with all speeds electronically controlled
Shutter Speeds 1/4000 to 30 sec. (1/3- and 1/2-stop increments), X-sync at 1/200 sec.
Shutter Release Soft-touch electromagnetic release; shutter "lag time" approx. 100 msec.
Self Timer 10 sec. delay, 2 sec. delay with C.Fn-7-1 (mirror lockup)
Remote Control Remote control with Remote Switch RS-60E3 or Wireless Remote Controllers RC-1/RC-5

Built in Flash

Type Auto pop-up, retractable, built-in flash in the pentaprism
Guide Number 43 ft./13m (ISO 100)
Recycling Time Approx. 3 sec.
Flash Ready Indicator Flash-ready indicator lights in viewfinder
Flash Coverage 17mm lens focal length (equivalent to 27mm in 135 format)
FE Lock Provided
Flash Exposure Compensation +/-2 stops in 1/3- and 1/2-stop increments

External Speedlite

EOS Dedicated Speedlite E-TTL II autoflash with EX Series Speedlites
Zooming to Match Focal Length Provided
PC Terminal N/A

Drive System

Drive Modes Single, Continuous, Self-timer/Remote control
Continuous Shooting Speed Approx. 3 fps (at shutter speed of 1/250 sec. or faster)
Maximum Burst JPEG: approx. 27 frames (Large/Fine)
RAW: approx. 10 frames
RAW+JPEG: approx. 8 frames (Large/Fine)

LCD Monitor

Type TFT color, liquid-crystal monitor
Monitor Size 2.5 in. diagonal with a viewing angle of approx. 160° vertically and horizontally
Pixels Approx. 230,000 pixels
Coverage Approx. 100%
Brightness Control 7 levels provided
Interface Languages 18

Playback

Display Format Single image, 9-image index, Magnified zoom (approx. 1.5x to 10x), Auto play, Auto review right after shooting, Histogram, Rotate, Jump
Highlight Alert In the single image (INFO) display mode, the highlight portions containing no image information will blink
Histogram Brightness, RGB

Image Protection and Erase

Protection A single image can be protected or unprotected
Erase A single image or all images stored in a CF card can be erased if they are unprotected

Direct Printing

Compatible Printers PictBridge, CP Direct, and Bubble Jet Direct-compatible printers
Printable Images JPEG images (DPOF printing possible)
Easy Print feature Provided

DPOF: Digital Print Order Format

DPOF Version 1.1 compatible

Direct Image Transfer

Compatible Images JPEG and RAW images
*Images to be used for wallpaper on the personal computer screen must be JPEG images

Customization

Custom Functions 11 Custom Functions with 29 settings

Power Source

Battery Battery Pack NB-2LH, quantity 1
*AC power enabled with AC Adapter ACK-DC20
*With Battery Grip BG-E3, size-AA batteries can be used
Battery Life [Number of shots: Approx.]
*The above figures apply when a fully-charged Battery Pack NB-2LH is used.
*The figures above are based on CIPA (Camera & Imaging Products Association) testing standards
Battery Check Automatic
Power Saving Provided; power turns off after 30 sec., 1, 2, 4, 8, or 15 min.
Date/Time Battery One CR2016 Lithium Battery
Start-up Time Approx. 0.2 sec.

Dimensions and Weight

Dimensions (W x H x D) 4.98 x 3.71 x 2.56 in./126.5 x 94.2 x 65mm
Weight 18 oz./510g (body only)

Operating Environment

Working Temperature Range 32-104°F/0-40°C
Working Humidity Range 85% or less

Battery Pack

Type For NB-2LH
Rechargeable lithium-ion battery
Rated Voltage 7.4 V DC
Battery Capacity 720 mAh
Dimensions (W x H x D) 33.3 x 16.2 x 45.2mm/1.3 x 0.6 x 1.8 in.
Weight Approx. 43 g/1.5 oz.

Battery Charger

Type For CB-2LW
Compatible Battery Battery Pack NB-2LH
Recharging Time Approx. 105 min.
Rated Input 100 - 240 V AC, 50/60 Hz
Rated Output 8.4 V DC
Working Temperature Range 0°C-40°C/32°F - 104°F
Working Humidity Range 85% or less
Dimensions (W x H x D) 91 x 56 x 22.5mm/3.6 x 2.2 x 0.9 in.
Weight Approx. 68 g/2.4 oz.

Kit Lens

Angle of View For EF-S 18-55mm f/3.5-5.6 II
Diagonal extent: 74°20' - 27°50'
Horizontal extent: 64°30' - 23°20'
Vertical extent: 45°30' - 15°40'
Lens Construction 11 elements in 9 groups
Minimum Aperture f/22 - 36
Closest Focusing Distance 0.28m/0.92 ft. (from image sensor plane)
Maximum Magnification and Field of View 18mm: 0.10x (248 x 161mm/9.8 x 6.3 in.)
55mm: 0.28x (81 x 54mm/3.2 x 2.1 in.)
Filter Size 58mm
Hood EW-60C
Diameter x Length 68.5 x 66mm/2.7 x 2.6 in.
Weight Approx. 190 g/6.7 oz.
Case LP814

EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only


The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.

 

Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.

 

THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.

 

This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:

 

  1. Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
     
  2. Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
     
  3. If the Product has had its serial number or dating altered or removed.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

 

Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)

 

Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

 

** Technical support program specifics subject to change without notice.

 

MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.

 

It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.

 

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).

 

*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.

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