Canon Support for EOS RP RF 24-240mm F4-6.3 IS USM Lens Kit | Canon U.S.A., Inc.
EOS RP RF 24-240mm F4-6.3 IS USM Lens Kit
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Software Development Kit
The Canon EOS Digital Camera Software Development Kit (EDSDK) enables developers to integrate select Canon cameras directly into their software application solutions, giving them access to remote camera control and communication functionality of the camera. There are two versions of the EDSDK compatible with Windows or Macintosh.
The Software Developer Kit is provided free of charge and can be found at https://www.usa.canon.com/support/sdk. To learn more please visit the Canon Developer Community site and register to download Canon’s SDKs.
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Tech. Specs. Detailed PDF | View Full Details of Technical Specifications |
| Type | Digital single-lens non-reflex AF/AE camera |
| Recording Media | SD/SDHC/SDXC memory cards
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| Image Format | Approx. 35.9 x 24.0mm |
| Compatible Lenses | Canon RF lens group (excluding EF, EF-S and EF-M lenses) When using Mount Adapter EF-EOS R: Canon EF or EF-S lenses (excluding EF-M lenses) |
| Lens Mount | Canon RF mount |
| Type | CMOS sensor (compatible with Dual Pixel CMOS AF) |
| Pixels | Approx. 26.2 megapixels |
| Pixel Unit | Approx. 5.76 µm square |
| Total Pixels | Approx. 27.1 megapixels |
| Aspect Ratio | 3:2 (Horizontal:Vertical) |
| Color Filter System | RGB primary color filters |
| Low Pass Filter | Installed in front of the image sensor, non-detachable |
| Dust Deletion Feature |
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| Recording Format | Compliant to Design rule for Camera File system 2.0 and Exif 2.3. Supports time difference information in Exif 2.31. |
| File Size | 3:2 Aspect Ratio Large/RAW/C-RAW: 6240 x 4160 Medium: 4160 x 2768 Small 1: 3120 x 2080 Small 2: 2400 x 1600 1.6x (Crop) Large/RAW/C-RAW: 3888 x 2592 Small 2: 2400 x 1600 4:3 Aspect Ratio Large/RAW/C-RAW: 5536 4160 Medium: 3680 x 2768 Small 1: 2768 x 2080* Small 2: 2112 x 1600* 16:9 Aspect Ratio* Large/RAW/C-RAW: 6240 x 3504 Medium: 4160 x 2336 Small 1: 3120 x 1752 Small 2: 2400 x 1344 1:1 Aspect Ratio Large/RAW/C-RAW: 4160 x 4160 Medium: 2768 x 2768 Small 1: 2080 x 2080 Small 2: 1600 x 1600
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| File Numbering |
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| RAW + JPEG Simultaneous Recording | Possible |
| Color Space | Selectable between sRGB and Adobe RGB |
| Picture Style |
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| Settings |
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| Auto White Balance | Option between ambience priority and white priority settings. |
| Color Temperature Compensation | Blue/amber bias: ±9 levels Magenta/green bias: ±9 levels Corrected in reference to the current WB mode's color temperature. |
| Type | OLED color electronic viewfinder |
| Coverage | Approx. 100% vertically and horizontally relative to the shooting image area (with image quality L, at approx. 23mm eyepoint). |
| Magnification | Approx. 0.70 (with 50mm lens at infinity, -1 m-1) |
| Eye Point | Approx. 22mm (at -1 m-1 from the eyepiece lens end) |
| Viewfinder Information |
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| Type | Phase-difference detection system with image sensor (Dual Pixel CMOS AF) |
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| AF Points | Max. 4,779 When selected with cross keys. |
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| AF Working Range | EV -5 to 18 (f/1.2, at 73°F/23°C, ISO 100, One-Shot AF) |
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| Focusing Modes | One-Shot AFServo AFManual (Manual focus) |
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| AF Point Selection |
* Not available in 4K movie recording |
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| AF Assist Beam |
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| Metering Modes | Real-time metering with image sensor (384 [24x16])
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| Metering Range | EV -3 - 20 (at 73°F/23°C, ISO 100) |
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| Exposure Control Systems |
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| ISO Speed Range | Manual Setting
Auto
*1 Depending on [Minimum] and [Maximum] of [ISO speed settings] or [Range for stills]. |
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| Exposure Compensation |
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| AE Lock |
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| Type | Electronically controlled focal-plane shutter
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| Shutter Speeds | 1/4000 to 30 sec., bulb (total range of all shooting modes) X-sync at 1/180 sec. |
| Shutter Release | Soft-touch electromagnetic release |
| Self Timer | 10-sec. delay, 2-sec. delay, Continuous shooting |
| Shutter Lag Time | Shutter Lag Time |
| Flash Metering System | E-TTL II autoflash |
| Flash Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
| FE Lock | Provided |
| External Flash Settings | The camera can set the following with EL and EX series Speedlites:
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| Drive Modes |
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| Maximum Burst |
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| Shooting Modes | Still photo shooting and video shooting |
| Focusing |
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| Metering Modes |
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| Metering Range | EV -2.5 - 18 (at 73°F/23°C, ISO 100, One-Shot AF, with 29.97 fps) |
| Grid Display |
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| File Format | MP4 Video: MPEG-4 AVC / H.264 Variable (averaged) bit rate Audio: ALL-I: Linear PCM IPB: AAC |
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| Video Recording Size and Frame Rates |
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| Continuous Shooting Time |
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| Focusing |
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| Range | Full range (0 to 255) |
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| Exposure Control |
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| Exposure Compensation | ±3 stops in 1/3- or 1/2-stop increments |
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| Type | TFT color, liquid-crystal monitor |
| Monitor Size | 3.0-inch (screen aspect ratio of 3:2) 2.95 in./7.50cm diagonal (2.46 in./6.24cm width, 1.64 in./4.16cm height) |
| Pixels | Approx. 1.04 million dots |
| Coverage | Approx. 100% vertically/horizontally |
| Brightness Control | Manually adjustable to one of seven brightness levels |
| Coating | Clear View LCD II
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| Interface Languages | 29 (English, German, French, Dutch, Danish, Portuguese, Finnish, Italian, Ukraine, Norwegian, Swedish, Spanish, Greek, Russian, Polish, Czech, Hungarian, Vietnamese, Hindi, Romanian, Turkish, Arabic, Thai, Simplified/Traditional Chinese, Korean, Malay, Indonesian, Japanese) |
| Display Format |
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| Highlight Alert | The white areas with no image data will blink. |
| Protection |
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| Erase |
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| Compatible Printers | Images can be sent via Wi-Fi® to a PictBridge-compatible (Wireless LAN) printer and printed. |
| DPOF | Compliant to DPOF Version 1.1 |
| Custom Controls | Customizable Buttons
Customizable Dials
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| My Menu Registration | My Menu Registration
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| USB Terminal | Equivalent to Hi-Speed USB (USB 2.0)
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| Video Out Terminal | Type C (Resolution switches automatically) / CEC not compatible
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| Extension System Terminal | 3.5mm diameter stereo mini jack |
| Battery | Battery Pack LP-E17 x 1With the AC Adapter + DC Coupler, AC power is possible. With the USB Power Adapter PD-E1, in-camera charging of LP-E6N is possible but LP-E6 cannot be charged. The USB Power Adapter PD-E1 is not compatible with powering the camera. |
| Battery Check | Automatic battery check when the power switch is turned ON. Displayed in 4 levels.
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| Power Saving | Power turns off after the set time of non-operation elapses. Display off Available time options: 15 sec. / 30 sec. / 1 min. / 3 min. / 5 min. / 10 min. / 30 min. Auto power off Available time options: 30 sec. / 1 min. / 3 min. / 5 min. / 10 min. Disable Viewfinder off Available time options: 1 min. / 3 min. / Disable
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| Date/Time Battery | Built-in secondary battery When fully-charged, the date/time can be maintained for approx. 3 months. Recharge time: approx. 8 hrs. The recharge time required to provide the above number of months with no battery pack installed. |
| Start-up Time | Approx. 0.82 sec.
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| Dimensions (W x H x D) | Approx. 5.22 x 3.35 x 2.76 in. / 132.5 x 85.0 x 70.0 mm (Depth from tip of grip to LCD screen surface: Approx. 2.34 in / 59.4mm) |
| Weight | Approx. 1.07 lbs. / 485g (including battery, SD memory card; without body cap) Approx. 1.0 lbs. / 440g (body only; without battery, card or body cap) |
| Working Humidity Range | 32-104° F / 0-40° C |
| Working Temperature Range | 85° or less |
| USB Tethered SDK | Are a developer and want to control select Canon cameras within your application? The Canon EDSDK allows you to set various camera settings, take a picture, and the retrieving of images remotely using a USB connection. The EDSDK is available at the Canon Developer Community website. Go to https://developercommunity.usa.canon.com for more information. |
| Wireless API | Are a developer and want to control select Canon cameras within your application? The Canon CCAPI allows you to set various camera settings, take a picture, and the retrieving of images remotely using a Wi-Fi connection. The CCAPI is available at the Canon Developer Community website. Go to https://developercommunity.usa.canon.com for more information. |
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon U.S.A.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
Canon Canada
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
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