Canon Support for MAXIFY GX7020X | Canon U.S.A., Inc.

MAXIFY GX7020X

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Canon PRINT - iOS
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.
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Canon PRINT - Android
With the Canon PRINT App, easily print your favorite social media memories from popular platforms such as Facebook™ and Instagram™ right from your iOS® or Android™ device.

SETUP & TROUBLESHOOTING

Print and scan wirelessly from any Wi-Fi® enabled computer, Android™ or iOS tablet and smartphones from your local network connection. Wireless printing requires a working network with wireless 802.11b/g/n capability. You will need a Wi-Fi enabled Computer or mobile device, a wireless router and a wireless printer. All devices must be connected to the same wireless network connection. Click on the specific topic below to get detail information.
 

Wireless Setup

Need additional information or assistance?

AirPrint allows users to wirelessly print photos, emails, web pages and other documents without the need to install device drivers, saving time and making for a seamless user experience. Both your Apple device and your PIXMA Wireless All-in-One must be connected to the same wireless network connection. Click on the specific topic below to get detail information.
 

Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.

PRODUCT INFO

Canon U.S.A., Inc. LIMITED WARRANTY --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand MAXIFY GX X-Series inkjet printer product (“Product”) packaged with this limited warranty, when purchased and used in the United States only. This limited warranty will apply to a warranty repaired or replacement Product only as set forth below.

The Product is warranted against defects in materials and workmanship under normal use and service for one (1) year from the date of original purchase, or the printing of 80,000 pages, whichever comes first. Product returned to a Canon USA repair facility, and proven to be defective upon inspection, in Canon USA’s sole discretion and at no charge, will be (a) repaired utilizing new, remanufactured, repaired and/ or recycled parts (b) exchanged for new Product or; (c) exchanged for a refurbished Product, as determined by Canon USA, Inc. This limited warranty applies to a warranty repaired or replacement Product only as follows: a warranty repaired or replacement Product will be warranted under this limited warranty only until the end of the warranty period of the original Product purchased. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink bottles, or maintenance cartridges, as to which there shall be no warranty or replacement. This limited war¬ranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regard- ing merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof.

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, elec- trical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by someone other than a Canon USA repair facility. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user’s manual or other documentation for the Product.

(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-Canon ink bottles or refilled ink bottles, that cause damage to the Product or cause abnormally frequent service calls or service problems.

(c) If the Product has had its serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON, OR IN, THE SOFTWARE MEDIA ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY

NAMIENTO, PÉRDIDA O CORRUPCIÓN DE DATOS Y NINGÚN OTRO DAÑO ESPECIAL, INCIDENTAL O RESULTANTE CAUSADO POR EL USO, EL MAL USO O LA INCAPACIDAD DE USO DEL PRODUCTO SIN IMPORTAR LA TEORÍA LEGAL EN LA CUAL SE BASARA EL RECLAMO E, INCLUSO, SI SE LE HUBIESE ADVERTIDO A CANON USA DE LA POSIBILIDAD DE DICHOS DAÑOS. ADEMÁS, NINGÚN RESARCIMIENTO DE NINGÚN TIPO CONTRA CANON USA SERÁ MAYOR EN MONTO AL PRECIO DE COMPRA DEL PRODUCTO QUE CAUSARA EL SUPUESTO DAÑO. SIN PERJUICIO DE LO ANTERIOR, USTED ASUME TODO RIESGO Y RESPONSABILIDAD POR PÉRDIDA, DAÑO O LESIÓN A USTED Y SU PROPIEDAD Y A OTROS INDIVIDUOS Y SU PROPIEDAD, QUE SURGIERAN DE LA POS- ESIÓN, DEL USO, DEL MAL USO O DE LA INCAPACIDAD DE USAR EL PRODUCTO VENDIDO POR CANON USA QUE NO FUESEN CAUSADOS ÚNICA Y DIRECTAMENTE POR LA NEGLIGENCIA DE CANON USA. (ALGUNOS ESTADOS NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS INCIDENTALES O CONSECUENTES, POR LO QUE LA EXCLUSIÓN O LIMITACIÓN ANTERIOR PODRÍA NO APLICARSE A USTED.) ESTA GARANTÍA LIMITADA NO SE EXTENDERÁ A NADIE MÁS QUE AL COMPRADOR ORIGINAL DEL PRO- DUCTO O LA PERSONA PARA QUIEN SE COMPRÓ COMO REGALO Y DETERMINA SU SOLUCIÓN EXCLUSIVA.

A su disposición, se encuentra una gama de opciones de soporte técnico al cliente de Canon USA*:

• resolución interactiva de problemas, descargas de drivers más recientes, horas de funcionamiento y respuestas a pregun- tas más frecuentes (www.usa.canon.com/support);

• soporte técnico en vivo sin costo de lunes a viernes (a excepción de los días feriados celebrados por Canon) al llamar al 1-844-4-MAXIFY (1-844-462-9439);

• dispositivo telefónico para sordos (TDD-1-855-270-3277);

• servicio de garantía:

en el caso de necesitar servicio para el Producto durante el período de garantía limitada, un representante del centro de atención cliente de Canon USA intentará diagnosticar la naturaleza del problema y, de ser posible, lo solucionará por telé- fono. Si el problema no tuviese solución por teléfono, recibirá instrucciones para los procedimientos de servicio de garantía vigentes de Canon USA. Es posible que se le pidiese el número de serie del Producto u otra información pertinente a su Producto.

Esta garantía limitada le otorga derechos legales específicos y también puede tener otros derechos, que varían de un estado a otro.

* Las especificaciones del programa de soporte están sujetas a cambios sin aviso previo.

Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747 USA

© 2022 Canon U.S.A., Inc.

Canon es una marca comercial registrada de Canon

Title Statement on Use of So-Called Edible Inks and Icing Sheets with Canon Inkjet Printers
Advisory Type
Date 09.08.23

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