Looks like you’re still using the older version!


Let’s get your software updated before you continue logging in or creating your Canon ID* account.

To update your software to 2.3g and continue, please follow the 5 steps below:

  1. Close and reopen the EOS Webcam Utility Pro application.
  2. Update your software to version 2.3g when prompted by the window (see image below).
  1. Click “Download and Install now” and follow the on-screen instructions.
  2. Go to My Subscriptions in the top right corner, followed by “Upgrade”.
  3. Continue creating a Canon ID* account or login as usual.

* What is Canon ID Account?

Canon ID is a new single sign-on system across all Canon apps, services, and websites – including EOS Webcam Utility Pro software!

With Canon ID, you can log in using your email or social media credentials, enjoy enhanced security with dual-factor authentication, and access Canon platforms easily.

Need Help?

If you have any questions, please contact us at 1-800-OK-Canon.

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