PIXMA PRINT PLAN

PIXMA Print Plan is a subscription service based on printed pages. Depending on your expected monthly print needs you select the appropriate Plan for you. The subscription cost for the Monthly Print Plan (which allows for Rollover Pages) or the Pay As You Print Plan covers the cost of ink cartridge delivery and ink usage. We will ship you a set of PIXMA Print Plan Cartridges after you enroll in any of the subscription plans offered by the PIXMA Print Plan Service.

Our PIXMA Print Plan Service is set up so you can manage your PIXMA Print Plan based on your usage needs.

Your enrollment in the PIXMA Print Plan is managed by you and you have complete control over your subscription through your MyCanon Account.

You can change your enrollment and selection of your PIXMA Print Plan through your MyCanon Account.

An upgrade to your PIXMA Print Plan (increase the number of included pages per month) is effective within the current billing cycle. A downgrade (decrease the number of included pages per month) will be effective with the next billing cycle after you have made the subscription change.

You can cancel your enrollment in the PIXMA Print Plan Service at any time.

You cancel your enrollment through your MyCanon Account.

1. Log into your MyCanon Account
2. Go to my Manage Plan
3. Select Cancel Plan

Cancellation of your enrollment includes a cancellation of your Monthly PIXMA Print Plan and/or the Pay Per Print Plan subscription. The cancellation will take effect at the end of the current billing cycle for your Monthly PIXMA Print Plan.

When canceling a Monthly PIXMA Print Plan, you will receive your final bill at the end of the current billing cycle. The remaining rollover pages, if any, will expire at the end of the billing cycle in which you request the cancellation.

When canceling a Pay Per Print Plan subscription you can continue to print Pages until the end of your current billing cycle. You will receive your final bill at the end of the current billing cycle for all Pages printed after your cancelation request.

The Pay As You Print Plan is billed when you print your first page in a page block, so once you cancel your enrollment you will no longer be billed (Page blocks are based on 30 printed pages per block, see PIXMA Print Plan terms and condition for specifics). Pay As You Print Plan enrollment is no longer available after November 1, 2022.

In order to enroll in the PIXMA Print Plan Service and maintain your subscription in the PIXMA Print Plan, there are a few requirements:

1. You need to check your printer's eligibility. Only select PIXMA print models are supported. For a full list of eligible printers visit the PIXMA Print Plan.
2. You need to have a valid payment method (credit card) and an active e-mail address.
3. You need a wireless connection to the Internet, your printer must be connected to the Internet and Auto powered on setting must be enabled for your ink levels to be monitored.
4. You need to maintain your current shipping address in your MyCanon Account for delivery of your PIXMA Print Plan Ink Cartridges.

The following plans are available for the PIXMA Print Plan Service:

You can select a monthly Print Plan or the Pay Per Print Plan.
 

For each monthly Print Plan you enroll in, your first Plan Month Period will begin on the day of the month (a) you print your first Page after the Promotional Pages, if any, have been fully utilized, or (b) on the day of the month the Promotional Pages expire, whichever is earlier (Plan start date). If there are no Promotional Pages offered then your Plan start date is your enrollment date.
 

If you enroll in the Pay Per Print Plan, your enrollment date is your plan start date. Your first Plan Month Period will begin on the day of the month you print your first Page after the Promotional Pages, if any, have been fully utilized or expire (Plan start date). If there are no Promotional Pages offered, then your Plan start date is your enrollment date.
 

The second Plan Month Period begins on the same calendar day as your Plan start date on the following month. If your Plan start date is on a day not contained in a following month, then your Plan Month Period in any of following months will use the last day of such month. For example, if your Plan start date is January 31st, your first Plan Month Period would start on February 28th, and your second Month Period would begin on March 31st. Your PIXMA Print Plan will continue on a month-to-month basis until your PIXMA Print Plan is canceled.
 

Multiple PIXMA Print Plan Printers. You may set up one or more subscriptions for the Service (each a “Service Subscription”) in your Dashboard and enroll multiple PIXMA Print Plan Printers to participate in the Service.
 

Rollover Page(s). If you are enrolled in a monthly PIXMA Print Plan, during any Plan Month Period you do not print all of the Pages available with your Print Plan (“Print Plan Page(s)”), subject to the restrictions set forth below, the remaining Print Plan Pages will be rolled over to the next Plan Month Period (the “Rollover Page(s)”) for your use in that subsequent Plan Month Period. Rollover Page(s) are only available for use in the subsequent Plan Month Period and cannot be rolled over month after month. The availability of any Rollover Page(s) in a Plan Month Period expires at the end of that Plan Month Period. Any unused Rollover Page(s) in your Plan Month Period may not be rolled over to or used in a second Plan Month Period. During each Plan Month Period, you must use your Print Plan Page(s) before any Rollover Page(s) allocated to that Plan Month Period are used. Rollover Page(s) cannot be shared, gifted, transferred or sold. If you are enrolled in the Pay Per Print PIXMA Print Plan, then you are not entitled to rollover any Pages.
 

Overage Page(s). If during any Plan Month Period you exceed your Print Plan Page(s) and Rollover Page(s), if any, you will be charged for each Page printed over the available Pages (“Overage Page(s)”). The charge for Overage Page(s) will appear on your bill for the Plan Month Period following the month in which the Overage Page(s) are incurred. If you are enrolled in the Pay As You Print PIXMA Print Plan there are no Overage Pages.

The PIXMA Print Plan Service is available for residents of the continental United States who utilize a PIXMA Print Plan Printer.

All of your account information can be reviewed and managed on your MyCanon Account. You will be able to track your printed pages and billing information as well as make changes to your account.

You receive promotional pages with your initial enrollment in the PIXMA Print Plan. Both the Monthly Print Plan and the Pay As You Monthly Print Plan will start billing when you print the first page after the promotional pages have been used or 6 months from the first enrollment date, whichever comes first. This will be your service start date for billing purposes.
 

Please note that a Monthly Print Plan will be billed at the service start date and the Pay Per Print Plan will be billed at the end of your monthly cycle for the Pages you have printed.

All pages printed on your PIXMA Print Plan Printer, regardless of size or ink coverage, are considered a printed page. Printing on both sides of the page will be counted as two pages.

No, we do not offer a free trial.
If we offer promotional pages for enrolling the first time in the PIXMA Print Plan Service you will be notified upon enrollment and will have 6 months to use the promotional pages.

No. You cannot enroll your PIXMA Print Plan Printer in both Services. The same printer cannot be associated with two Services or accounts.