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CANON DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY
FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Consumer Digital Video Equipment (the 'Equipment') purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three months from the date of purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no charge to you.
Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and incompatible software. In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the Equipment or call the CANON INFORMATION CENTER AT 1—800-OK-CANON). You will be directed to the nearest service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:
- Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure to follow operating instructions;
- If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
- If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it apply to Equipment purchased outside the United States. This warranty does not cover units sold to rental firms, military operations, hotels, schools, hospitals or for other commercial, industrial, or institutional applications. These uses are covered only by such specific warranty as Canon may issue with such sales. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold “AS IS”, without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card is most important in order to be sure you are contacted right away should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT’S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. CANON U.S.A., INC
Standard Definition or High Definition
Power Supply (rated)
Video Recording system
Audio Recording system
Focal Length: 3.67-73.4mm (35mm equivalent: 26.8-576mm without Dynamic IS; 28.8-576mm with Dynamic IS)
Zoom Speed: Variable speed / Constant speed (16 levels); Fast, Normal or Slow
Max. F/Stop: f/1.8-2.8
Max Shutter Speed
Minimum Focusing Distance
AVCHD - 1080: 59.94P / 59.94i / PF29.97 / 23.98P
MP4 - 1080: 59.94P / 29.97P / 23.98P; 720 and 360: 29.97P / 23.98P
Low Light Mode: Approx. 0.1 lux (shutter speed 1/2 sec.)
IS Modes other than Intelligent IS: Standard IS, IS Off
AV Mini Terminal/Headphone Terminal
Remote Control Terminal
Operating Temperature range
† Prices and specifications subject to change without notice. Actual prices are determined by individual dealers and may vary.
Product Advisories for XA20
|Firmware Notice: XA10 High Definition Camcorder: Firmware Update Version 22.214.171.124||Firmware Notice||Aug 4, 2013|
|Firmware Notice: XA25, XA20 and VIXIA HF G30: Firmware Update Version 126.96.36.199||Firmware Notice||Apr 29, 2014|
|Firmware Notice: XA25, XA20 and VIXIA HF G30: Firmware Update Version 188.8.131.52||Firmware Notice||Jan 12, 2016|
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you XA20 that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store
Battery Charger CG-800
Charges Li-Ion Battery 800 Series
Battery Pack BP-820
Rechargeable 1780mAh Lithium-Ion battery pack.
Battery Pack BP-828
Rechargeable high capacity 2670mAh Lithium-Ion battery pack.
CA-570 Compact Power Adapter
This compact adapter powers your camera from an AC power supply and charges your batteries on the camera. This allows for uninterrupted recording of your special events and keeps your batteries ready to go.
GPS Receiver GP-E2
Rugged and lightweight design Records location as EXIF information to images when shooting Can act as a stand-alone GPS logger Camera time can be synched by the built-in atomic clock
Mini-HDMI Cable: connects Canon HD Camcorders/select PowerShot Cameras to HDMI compatible TV.
SC-2000 Soft Carrying Case
Protect your camcorder with the professional-quality SC-2000 Soft Carrying Case, featuring secure compartments for filters and extra battery packs.
Tele Converter TL-H58
The Canon Tele-converter TL-H58 is optically matched to the superb quality optics used in Canon's high definition camcorders (which have a 58mm filter diameter). Offering a magnification factor of 1.5X, this converter provides an extended telephoto range, allowing distance subjects to be captured with brilliant clarity.
Video Light VL-10Li II
A small, light and powerful video light for indoor and outdoor use. Rated at 10 watts, it accepts a Lithium-Ion battery pack for power and attaches to the XH G1 / XH A1's accessory shoe.
WM-V1 Wireless Microphone
Compact, high performance wireless microphone for recording audio up to 164 feet away (50 meters).
Wide Attachment Lens WA-H58
Lens attachment provides a 0.8x magnification for enhanced wide-angle capacity.
Lens attachment provides a 0.8x magnification for enhanced wide-angle capacity.