Canon Support for EOS C300 Mark III | Canon U.S.A., Inc.
EOS C300 Mark III
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Locating and installing your download
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Chrome |
- A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. Alternatively you can click 'Show all downloads...' to view the list of all recently downloaded files
- If the grey bar is not visible you can also access the list of recently downloaded files by clicking the 3 small horizontal lines located on the right of the address bar
- Select 'Downloads' from the menu and the list of recently downloaded files will open
- From this list you can also install the download by clicking on the file name
- To open the folder on your computer that contains your downloaded files please select the 'Open downloads folder' link on the right of the page
- The folder that contains your download will now be open
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Safari |
- Mac Users - Click the down arrow in the top right of the browser
- Windows Users - Click the gear wheel in the top right of the browser
- Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
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Firefox |
- Click the down arrow in the top right of the browser
- Windows Users - Click the small image of the folder next to your download
- Mac Users - Click the small image of the magnifying glass next to your download
- The folder that contains your download will now be opened
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Internet Explorer |
- Click the gear wheel in the top right of the browser
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- The folder that contains your download will now be opened
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Camera Connect
Digital Photo Professional Express
image.canon
SETUP & TROUBLESHOOTING
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PRODUCT INFO
| Effective Pixels | 4096x2160: when 4096 x 2160 or 2048 x 1080 is selected as the resolution (Approx. 8.85 megapixels) 3840 x 2160: when 3840 x 2160 or 1920 x 1080 is selected as the resolution (Approx. 8.29 megapixels) |
| Total Pixels | 4206 x 2280; Approx. 9.6 megapixels |
| Sensor Type | CMOS |
| Sensor Size | Super 35mm 4K: 26.2 x 13.8 (29.6 mm diagonal) UHD: 4K: 24.6 x 13.8 (28.2 mm diagonal) |
| Sensor Modes | Super 35mm, Super 16mm(cropped) |
| Pixel Pitch | 6.4 µm |
| Scanning System | Progressive |
| Number of Sensors | 1 |
| Filter | RGB Primary Color Filter (Bayer Array) |
| Imaging Processor | DiG!C DV 7 |
| Lens Mount | Default Mount: EF Optional: EF-C locking, PL *All mounts are interchangeable **Supports both EF and EF-S lens |
| Zoom/Focus Preset | Not Available |
| Shockless Zoom | Not Available |
| Digital Teleconverter | 1.5x/2.0x/2.5x/3.0x |
| ND Filter | Mechanical ND filter system with option of clear, 2, 4, and 6 stops; 8 and 10 stops in extended mode |
| Peripheral Illumination Correction | Available |
| Exposure Modes | (1) Manual exposure based on shutter setting, iris setting, ISO/gain setting, and ND filter setting (2) Push auto iris control, auto iris control |
| Metering Modes | Standard, Spotlight and Backlight |
| Gain | Normal Setting -6dB to 54dB TBD Fine Setting -2dB to 54dB in 0.5 dB increments |
| ISO | 100 to 102,400 |
| Auto Gain Control (AGC) | Not Available |
| Shockless Gain | Not Available |
| Exposure Compensation/AE Shift | 2.0 to +2.0 in 0.25 point intervals |
| Shutter Modes | 3 Modes: OFF; Speed; Angle; Slow Shutter; Clear Scan Speed Mode is selected in 1/3 or 1/4 stop increments |
| Shutter Speed Range | 59.94Hz/24.00Hz: 1/12 to 1/2000 50.00Hz: 1/12 to 1/2000 |
| Shutter Angle Settings | 59.94Hz/50.00Hz/24.00Hz: 360, 240, 180, 120, 90, 60, 45, 30, 22.5, 15, 11.25 |
| Iris Settings (EF) | Can be set to 1/2 stop, 1/3 stop or Fine. (1) Push auto iris control (2) Auto iris control (Compatible lens required) (1/2, 1/3 stop or fine setting can be selected) |
| Focus Control | Dual Pixel CMOS AF |
| Focus Modes | Manual focus, continuous AF, one-shot AF, AF-Boosted MF, face detection AF Only lenses that support AF functions can be used in AF modes |
| System Frequency | 59.94 Hz, 50.00 Hz, 24.00 Hz 59.94 Hz mode: 59.94i/59.94P/29.97P/23.98P 50.00 Hz mode: 50.00i/50.00P/25.00P 24.00 Hz mode: 24.00P |
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| Resolution |
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| Color Gamuts* | Cinema Gamut, BT.709, BT.2020 |
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| Gamma Curves* | BT.709, Wide DR, Canon Log 2, Canon Log 3, PQ, HLG |
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*Enabled for recording (including proxy) and output from each terminal, but does not affect recorded Cinema RAW Light files. |
| Codecs | XF-AVC (10 bit 4:2:2 (CFexpress) or 8 bit 4:2:0 (SD card)) Cinema RAW Light (CFexpress) |
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| Recording Media | CFexpress 2.0 (Type B) x 2 slots
SD Card (Still Images (JPEG), Custom Picture Data, Clip Metadata, and menu settings); SD/SDHC/SDXC Supported |
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| Recording Time |
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| File Format | XF-AVC: MXF (OP-1a) RAW: CRM |
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| File System | CFexpress: exFat SDHC card: (up to 32 GB): FAT32 SDXC card (more than 32 GB): exFAT File division unit: 4 GB for FAT32, none for exFAT |
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| Maximum Clip Number | 999 (per media) |
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| Recording Format | Linear PCM; 4-Channel; 24-Bit; 48 kHz |
| Built-in Microphone | Monaural |
| External Audio Inputs | 2 XLR inputs (Auto and Manual level settings) External microphone terminal: (3.5 mm diameter) |
| Recording Chanel Selection | Up to 4 channel audio recording is supported. |
| XLR Mic Trimming | Available; -12dB, -6 dB, 0dB or +12 dB |
| Limiter | Available |
| Recording Level Adjustment Range | - Infinity to +18dB |
| Phantom Power | Available; +48V |
| Headphone Adjustment | 16 Settings; Volume is muted at lowest setting |
| Built-in Speaker | Available; Volume Adjustable |
| 1KHz Tone | Available (off, -12, -18, or -20 dB) |
| Playback | Clip Display: 3x4 Index Display. Clip Playback: Forward Search (x5, x15, x60), Reverse Search (x5, x15, x60), Forward frame Advance, Reverse Frame Advance, Record Review, Skip to next clip, skip to previous clip Clip information Display: Clip Metadata display, custom picture settings Playback Functions: Clip Delete Photo Playback: index, single playback, delete, protect |
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| Slow and Fast Motion Recording | Available; Records at a different frame rate then the playback rate allowing for fast and slow motion effects:
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| Special Recording Functions | Relay Recording*; Double-Slot Recording** * Not available during Slow Motion recording ** Not available in combination with Slow and fast motion recording or relay recording |
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| Photo Recording Mode | Available; Images captured to SD Card |
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| Waveform Monitor | Available (HDR Compatible); (a) Line display (b) Line + spot: Line display over a red waveform in a red frame. (c) Line select display (d) RGB (parade) (e) YPrPb (parade) Output gain can be selected as either 1x or 2x. With gain set to 2x, the vertical axis (Y-position) offset value can be chosen. When gamma is set to PQ, an PQ index (nits index) can be displayed. When gamma is set to HLG, an HLG index (0.01.0 relative index) can be displayed. |
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| Vectorscope | Available |
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| False Color | Available |
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| Exposure / Focus Aids | Peaking (2 types), Zebra Pattern, Magnify, Black and White Mode, Focus Guide |
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| Frame Record | Not Available |
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| Pre-Record | Yes, 3 seconds cache (Audio and Video) |
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| Time code | Drop Frame (DF) and Non-Drop Frame (NDF) |
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| Time Code Modes | Regeneration, Record Run, Free Run and External Source |
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| Auto White Balance (AWB) | Available |
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| White Balance | Kelvin Setting: 2,000K to 15,000K in 100K increment -20CC to +20CC in 1 CC increments |
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| White Balance Presets | Daylight (5,600K); Tungsten (3,200K), Custom A, Custom B |
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| Auto Black Balance | Available | |||||||||||||||||||||||||||||||
| Custom Picture Settings | 20 Custom Picture settings Custom pictures can be adjusted using the following settings and saved for later recall: Gamma, Black, Black Gamma, Low Key Saturation, Knee, Sharpness, Noise Reduction, Skin Detail, Selective Noise Reduction, Color Matrix, White Balance, Color Correction, Setup Level Custom Pictures can be saved to an SD card for later use or transferring between cameras |
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| Custom Display | Yes; LCD panel and EVF information display can be customized |
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| On Screen Markers | Available marker options include center, horizontal, grid, aspect, safety zone, and user marker. With user markers, user can set their preferred size and position. Markers can be displayed in yellow, blue, green, red, black, gray, or white. |
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| Assign Buttons | 18 total assignable button (15 assign buttons provided on camera body, 1 on the grip and 2 buttons on the monitor unit) |
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| Color Bars | Color bars compliant with SMPTE, EBU, or ARIB standards can be selected depending on system frequency selected |
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| Sensitivity | 59.94 Hz: f/10 (2048x1080/59.94P) or f/14 (1920x1080/29.97P) 50.00 Hz: f/11 (2048x1080/50.00P) or f/16 (1920x1080/25.00P) All values for ISO 800, 2000 lux, and reflectance rate of 89.9% |
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| Dynamic Range | Canon Log 2: 1600% / 16+ stops (ISO 800) Canon Log 3: 1600% / 14 stops (ISO 800) |
| Type | 4.3-inch (10.9 cm diagonal) color wide-screen LCD Approx. 2,760,000 dots (1280 x RGB x 720), |
| Aspect Ratio | 16:9 |
| Field of View Coverage | 100% |
| Display Adjustments | Brightness, Contrast, Color, Sharpness, and Luminance |
| SDI Out | HD: SMPTE 292 3G: SMPTE 424, SMPTE 425 6G: SMPTE ST 2081 12G: SMPTE ST 2082 Audio: SMPTE ST 299 BNC Connector, output only |
| Monitor Out | Available Resolution: 2048x1080 / 1920x1080 Frame Rates: 23.98p/24.00p/25.00p/29.97p/30p/59.94p/50p/60p |
| Time code In/Out | Yes; BNC Connector (Input and Output) |
| Genlock | Supported when optional expansion unit EU-V1 or EU-V2 in attached (Shares function with Synch Out) Adjustment range: -1023 to +1023 |
| Synch Out | Supported when optional expansion unit EU-V1 or EU-V2 in attached (Shares function with Genlock) HD tri-level signal (HD Sync) 1920x1080: 59.94i/50i/23.98/24.00, 1280x720: 59.94p/50p/23.98, 24.00 |
| HDMI | Yes (Type A) [4096x2160/3840x2160]/1920x1080/1280x720 |
| Audio Input Terminal | 2 Balanced 3-pin XLR (Mic Level, Mic Level with phantom power and Line Level) 3.5mm Microphone terminal |
| Headphone Jack | Available; 3.5mm stereo mini-jack |
| Remote Terminals | Remote A (Standard LANC Compatible or RC-V100) Remote B available In conjunction with expansion unit EU-V1 and EU-V2 Remote control through WFT-E9 |
| USB | Available |
| CCU | Optional RC-V100 |
| Supply | 14.4V DC (Battery Pack) |
| Power Terminal | DC IN 12V jack: DC 11.5V - 20V DC 1220V (using V-mount battery with EU-V2) |
| Battery | BP-A Series |
| Compact Power Adapter | CA-CP200B |
| Tripod Adapter | Canon TA-100 |
| Wi-Fi Adapter | WFT-E9 (optional accessory) |
| Expansion Units | EU-V1, EU-V2, EU-V3 |
| EVF | EVF-V50, EVF-V70 |
| Mounts | PL Mount Kit PM-V1, EF Cinema Lock Mount Kit CM-V1 |
| Adapter | MO-4E (EF to B4), MO-4P (PL to B4) |
| Dimensions | (Width x height x depth, excluding cable and grip belt) Body Only: Approx. 153 x 148 x 168 mm (6.0 x 5.8 x 6.6 in.) Body and Grip: Approx. 183 x 148 x 189 mm (7.2 x 5.8 x 7.4 in.) Body, Grip, Handle, Mic Holder, LCD Monitor LM-V2 and Expansion Unit EU-V2: Approx. 343 x 277 x 333 mm (13.5 x 10.9 x 13.1 in) |
| Weight | EF Camera body (without Camera Grip GR-V1 or thumb rest) Approx. 1.75 kg ( 3.9 lb)* *Body with PL Mount body; Approx. 2030g (4.5 lb.) *Body with EF Cinema lock Mount body; Approx. 1860g (4.1 lb.) Camera Grip GR-V1: Approx. 260 g (9.2 oz.) LCD Monitor LM-V2: Approx. 204 g (7.2 oz.) Handle unit: Approx. 227 g (8.0 oz.) Battery Pack BP-A60: Approx. 434 g (15.3 oz.) Compact Power Adapter CA-CP200B: Approx. 290 g (10.2 oz.) *Not including AC cable Battery Charger CG-A20: Approx. 145 g (5.10 oz.) Eyecap: Approx. 26 g ( 0.92 oz.) Mic holder unit:Approx. 56 g ( 2.0 oz.) LCD Attachment Unit LA-V2: Approx. 265 g (9.3 oz.) Thumb rest: Approx. 9 g ( 0.32 oz.) Extension System Attachment Bracket: Approx. 11 g (0.39 oz.) Unit Cable UN-5: Approx. 80 g (2.8 oz.) Body cap: Approx. 17 g (0.60 oz.) |
| Temperature and Humidity | Performance requirements: 0ºC to 40ºC, 85% (relative humidity) Operating requirements: -5ºC to 45ºC, 60% (relative humidity) |
| Language Support | English, Japanese, Chinese, German, Spanish, French, Italian, Korean, Russian |
| Time and Date | Automatic Calendar range January 1st, 2020 through December 31, 2050 |
| World Clock | World Clock support UTC time setting: Setting range from +14:00 to -12:00 |
CANON PROFESSIONAL DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR PRODUCTS
PURCHASED IN THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional Digital Video Equipment (the 'Equipment') packaged with this limited warranty and purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase. The Equipment is warranted to the original end-user purchaser, when delivered in new condition in its original container, under normal use against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from the date of original purchase. Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by Canon USA's factory service centers or designated service facilities located in the United States. When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete explanation of the problem. During the ONE-YEAR warranty period, repairs will be made and the Equipment will be return-shipped to you free of charge. For repairs after the warranty period is over, you will be given an estimate of the cost of repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will be returned to you at your risk and expense. If you disapprove, we will return-ship the Equipment to you at no charge to you to an address within the United States.
This limited warranty only applies if the Equipment is used in conjunction with compatible computer equipment and compatible software, as to which items Canon USA will have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-Canon brand peripheral equipment and software which may be distributed with, or factory loaded on, the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of such drive.
In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the Equipment or contact the CANON INFORMATION CENTER AT 855-CINE-EOS (855-246-3367) or on the internet at pro.usa.canon.com/support. You will be directed to the nearest service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the following cases:
- Loss or damage to the Equipment due to abuse, mishandling, accident improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or environmental instructions prescribed in Canon USA's user's manual;
- If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
- If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
- If defects or damages are caused by service other than Canon USA's factory service centers or authorized service facilities;
- Any internal modification to product hardware or firmware;
- Any applicable fee for Maintenance of the Equipment;
- If the Equipment has had its serial number or dating altered or removed.
This Limited Warranty does not apply to Equipment purchased outside the United States. This Limited Warranty does not apply to accessories or consumables for the Equipment, which are sold "AS IS", without warranty of any kind by Canon USA. Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This card ensures that you are contacted promptly should there be a safety inspection, modification or product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THIS EQUIPMENT AFTER THE APPLICABLE PERIOD OF EXPRESS WARRANTY OR GUARANTY (EXCEPT AS MENTIONED ABOVE) GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON THE EQUIPMENT'S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MISUSE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU). THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CANON U.S.A., INC
Color Calibration Service
Canon USA is now offering a comprehensive display color calibration service. Whether you operate in the film, post-production, broadcast, corporate or educational world, our goal is the same: to help ensure image fidelity.
Benefits
Calibration Services
This service supports both standard and high dynamic range (HDR) workflows, and ensures your device meets industry standard specifications (SMPTE, DCI, and ITU).*
What to Expect
Our Imaging Science Foundation (ISF) certified professionals will travel to your site to ensure that any calibration is tailored specifically to your viewing environment. During a calibration session, several key image quality elements will be measured including: white point, grayscale, primary and secondary color chromaticity, luminance and gamma.
Customized Service
For added flexibility, our team can perform calibrations on virtually any type of display technology. Whether it be a consumer grade PC monitor or professional reference display, our service helps ensure your panel is operating to the best of its ability.
Additionally, to remove any ambiguity of your display’s performance, clients will also be provided with detailed pre and post calibration reports.
Canon’s Color Calibration Service offers one-time calibrations, recurring service contracts, and customized training. For more information or to request a free consultation, please fill out the form below.
Request a quote
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