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Firmware Notice: XA25, XA20 and VIXIA HF G30: Firmware Update Version 1.0.5.0

Thank you for using Canon products.


Details

Firmware Version 1.0.5.0 incorporates the following modifications:

  1. Fixes a phenomenon in which the “White balance mode and setting button”, “Aperture button”, and “Gain button” do not respond on the Wi-Fi Remote operation screen on an iOS device running iOS 9.

Caution

Firmware Version 1.0.5.0 is for the camcorders with Firmware Version 1.0.1.0 to Version 1.0.4.0. If your camcorder's firmware is already Version 1.0.5.0, it is not necessary to update the firmware.

Once the camcorder is updated to the latest firmware version, it cannot be restored to a previous version.


Preparations for a firmware update

After the Firmware update has been performed, the camcorder's menu settings will be reset. It is recommended that users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update, before starting update operations. This saved data can be loaded into the camcorder and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the camcorder's Instruction Manual titled "Saving and Loading Menu Settings".

The downloaded folder contains the firmware (file name: VJE5.FIM / file size: 29,494,144 bytes), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Before starting the firmware update operations, please be sure to carefully confirm your understanding of these instructions.


Support

Download Firmware Version 1.0.5.0 for the XA25.
Download Firmware Version 1.0.5.0 for the XA20. 
Download Firmware Version 1.0.50 for the VIXIA HF G30.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. 

If you have not already done so, Please Register your Canon Product. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone:     1-800-OK-CANON (toll free)
                 1-800-652-2666
TTD:         1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: usa.canon.com/support